We regularly stay in Sofitel hotels in different countries, and were disappointed by the Sofitel Marrakech. It is not up to the usual Sofitel standard.
We were impressed by the standard of customer service - staff were very polite, particularly the doormen. We also loved the fact that the hotel was filled with the scent of fleur d'oranger in the evenings.
What we didn't like was that the room's decor was dated. The thick carpet felt dusty as did the beds (we were constantly sneezing). We were also quite shocked to find that the doors linking our room to our neighbours' were not locked, meaning that we could walk from our room to the next! The sound proofing was poor, we could hear everything going on in the next room.
Nice fitness centre, but it is a shame that you need to pay extra to use the hammam.
Breakfast buffet is OK, but not great for a Sofitel.
- Official Description (provided by the hotel):
- Surrounded by a splendid garden and fountains, Sofitel Marrakech is a premier Marrakech Morocco hotel. Its 346 Marrakech hotel rooms offer terraces or balconies with views of the mountains, swimming pool, or gardens. Guests at this luxury hotel in Marrakech, Morocco, will enjoy restaurants serving local and international cuisine, 3 bars, a nearby nightclub, a poolside snack bar, 3 bars, an indoor swimming pool, a fitness centre with a Jacuzzi, and a Turkish steam bath and gym. ... more less
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- Also Known As:
- Sofitel Marrakech Lounge Hotel Marrakech
- Marrakech Sofitel