I spent 6 nights in the Sofitel Lounge and Spa in Marrakech last week while there for conference. The fact of the matter is this hotel looks great from the lobby and public areas, but the rooms are just standard hotel rooms.
Check in was a disappointment since I arrived at 3pm and my room wasn't ready until after 5pm. Considering that check out is 12pm and that check in is 3pm, this is just unacceptable.
The room itself was neither a disappointment, nor a surprise. Very standard size and furnishings. There was a flat panel TV, but this is standard everywhere now. The Bose stereo system was a nice touch - it was easy to charge my phone and listen to my music at the same time. The workspace was adequate, although the chair at the desk had no back. I would prefer an actual office chair. Nice big bathroom, but still didn't have a separate bath and shower. Water pressure was terrible. Worst thing about the room was the bed. It was so horribly soft that I had serious back pain every morning. For some reason they soften it up by putting a feather comforter on the mattress. You sink into this thing like its quicksand. Horrible, horrible bed. One of the worst hotel beds I have ever slept on.
The breakfast was very good - everything you could want. Coffee's pretty awful, but I accept that Moroccans might like their coffee that way. I had the buffet lunch on my first day - barely ate anything, was ridiculously expensive. 50 Euros for a nothing fancy buffet.
Public areas in the hotel are very nice and very fancy. Its a shame the rooms aren't renovated to reflect the opulence of the property in general.
Location is very good - its a 5 minute walk to the Medina, and its also in the middle of the action in the Hivernage area.
All in all I think this is a good place for you if you want to stay in a property that feels 5 star, but you don't have the big money to pay for a real 5 star hotel. It is after all significantly cheaper than other 5 star hotels in Marrakech.
- Official Description (provided by the hotel):
- Surrounded by a splendid garden and fountains, Sofitel Marrakech is a premier Marrakech Morocco hotel. Its 346 Marrakech hotel rooms offer terraces or balconies with views of the mountains, swimming pool, or gardens. Guests at this luxury hotel in Marrakech, Morocco, will enjoy restaurants serving local and international cuisine, 3 bars, a nearby nightclub, a poolside snack bar, 3 bars, an indoor swimming pool, a fitness centre with a Jacuzzi, and a Turkish steam bath and gym. ... more less
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- Also Known As:
- Sofitel Marrakech Lounge Hotel Marrakech
- Marrakech Sofitel