We had a lovely week here. Hotel was friendly, comfortable and atmospheric but what really made our stay was the fantastic service from every single member of staff. They were kind, friendly, helpful, efficient - everything you could want - from early morning til late at night, without fail.
Breakfast gave an amazing range of food, all fresh, with many items cooked as required and we grew used to seeing Fatima's lovely smile and greeting as she prepared the crepes each morning. Rachida Mourad remembered our drinks preferences, the waitress Fatima carefully made sure that we lacked for nothing and her colleagues Hicham, Abderahim and Benayad (the Manager) watched carefully to make sure that plates were cleared away as soon as required, that fresh drinks were supplied and that whatever was needed arrived straight away. This might sound a bit overwhelming but it was all carried out in such a relaxed and friendly way that the whole experience of breakfast was a pleasure.
Although we had only booked for room and breakfast, prefering the freedom to experience different restaurants, we did have several meals (lunch and dinner) in the hotel. All were good and beautifully served.
All in all a great experience.
- Official Description (provided by the hotel):
- Surrounded by a splendid garden and fountains, Sofitel Marrakech is a premier Marrakech Morocco hotel. Its 346 Marrakech hotel rooms offer terraces or balconies with views of the mountains, swimming pool, or gardens. Guests at this luxury hotel in Marrakech, Morocco, will enjoy restaurants serving local and international cuisine, 3 bars, a nearby nightclub, a poolside snack bar, 3 bars, an indoor swimming pool, a fitness centre with a Jacuzzi, and a Turkish steam bath and gym. ... more less
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- Also Known As:
- Sofitel Marrakech Lounge Hotel Marrakech
- Marrakech Sofitel