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“Perfect for golfers”
4 of 5 bubbles Review of Palmeraie Palace

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Palmeraie Palace
Ranked #128 of 495 Hotels in Marrakech
Certificate of Excellence
West Sussex, United Kingdom
Level Contributor
114 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 295 helpful votes
“Perfect for golfers”
4 of 5 bubbles Reviewed 6 April 2014

Firstly we must point out that we stayed in the Club House, which is a separate building to the main hotel, it is where golfers tee off; and it has just 11 boutique suites above. Our room was luxurious with a huge balcony overlooking the driving range. Service was friendly, slightly haphazard; and you still got old fashioned keys! It was about a 10 minute walk through the grounds to reach the main hotel, where we had breakfast each day. Breakfast was pretty uninspiring and appeared to be held in a conference centre room which had little ambiance. Omelettes were good though. A light continental breakfast was also available in the club house for the early starting golfers.

The men played golf and we stayed by the pool. The pool was huge. Steps down in the pool needed securing as they were very wobbly. Attentive waiter service and the usual fare for lunch.
Interesting point is that Morocco makes wine, which I didn't know, and more importantly it is very good! Try the President rose....it is about MAD160 a bottle. The local Casablanca beer is also good - so good they ran out of it.
There was a large conference going on so the pool area was very quiet during the day.
The resort is approx. 15 minutes drive from the centre of town. I felt sorry for the Brits who had booked it on a package deal, who had obviously done no research and were expecting their TUI rep and entertainment.....this is not a hotel for them. It definitely is geared to large conferences or those who live for their golf.
Wifi was wonderful - very fast.
Another important point is that French is widely spoken. You certainly get better service if you speak French....

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LittleBritain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (79)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Ashford, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
3 of 5 bubbles Reviewed 5 April 2014

just returned from this resort and have to say very disappointed with it for a 5 star resort, its the only hotel that I have ever stayed in that did not have a directory of facilities in the room which was not helpful as nothing was explained to you. The room was ok and the pool and gardens lovely, restaurants were ok nothing special and quite expensive. Wifi was intermittent in rooms but ok by the pool , when we booked we knew it was outside of city however to get in and out in a taxi was about £25 so this needs to be factored in as the free shuttle bus stops at 6pm. All the staff in the breakfast place and pool were very nice but reception staff were not that helpful

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pbdbarker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
82 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 bubbles Reviewed 3 April 2014

Stayed here for a conference, with the bill covered by work. Room was spacious, but had a very strong smell of sewage. Shower was plugged, and flooded every time. Food fine, but mediocre. Wi-Fi rarely worked.

Great walk in the morning around the golf course, however, and the gym facility is quite good. It's a massive property. Grounds people are super nice to early morning walkers, and the spa was terrific (although the shower there flooded as well).

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kurim
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 30 March 2014

We spent our golf week vacation in this nice hotel. We recognized it during our last visit few years ago and we looked forward to it. Our actual experience and feeling is very mixed and the only thing I can recommend in this locality is great and well maintained golf course. Also hotel staff did mostly their best. Hotel looks very nice and 90% of all equipment is excellent: Entrance, hall, bar, rooms, garden. Then you recognize some weakness and imperfections: wobble switch, waggle toilet seat and bad drained bathtub. Cold area near indoor spa pool, where they do not have towels and you must bring them from your room. It does not mind in budget hotel, but you do not expect it in five star hotel. The Palmeraie Golf Palace is not a five star hotel. We visited Marrakech for golf and in hotel we ordered half board. There was only one restaurant working and suitable for half board, one Moroccan restaurant in golf club nearby offered only meat meals and Toro Loco restaurant with limited choice of tapas and mostly meat food. I am a vegetarian. I was in Morocco fifth time and I love and know delicious Moroccan vegetarian food. How was my surprise a diner was served as a 3 courses menu with two choices and no one was suitable for vegetarians. Of course they offered me to order from a menu. Menu offer was international and I really did not expect to have a pasta, omelet and pizza in five star Moroccan hotel on my holiday. Later on I decided to combine side dishes and waiter brought them in two small cups and was very surprised I asked for a plate. Last two days there was a buffet style and I was so happy finally enjoy Moroccan excellent food. It is pity this nice hotel do not perform better.

Room Tip: If you can see golf course, ask upstairs room
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank augustin0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holland
2 reviews
2 of 5 bubbles Reviewed 11 March 2014

On a golf and culture tour we stayed at the Palmeraie Golf Palaca for a couple of days. The facilities were very enjoyable: comfortable, well-equiped and spacious bedroom (even though the bathroom flooded when taking a shower in the bath tub) and lovely golf course. But dining is a problem: in february there is just 1 restaurant (and without a car: nowhere else to go) and it is GROSSLY overpriced. But worst of all: hotel service is a disaster. Don't bother to call a porter or room service: they just don't answer the phone. Furthermore: our travel agency had booked and payed for the room. Nevertheless, they made us pay again, as they messed up on their administration. A few days later they admitted the mistake and promised an immediate refund. Almost 4 weeks later I am still waiting for the refund ... A perfect example of how inadequate management can really spoil what could have been a very pleasant stay.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Eduard R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayling Island, United Kingdom
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 11 March 2014

We spent 4 days in the sunshine playing golf in Marakkech and we started and ended our tour here. We found the older 18 holes played on the first day a really good test and pretty fair for all handicaps. In fact we enjoyed it so much that we booked to play the 1st 9 plus the new 9 holes on our last day. Alas the new 9 holes is really not very good - uninteresting layout which did not appear to be half as well looked after as the other 18.
We used the bar and restaurant after our rounds and were not impressed with the service. We were waiting an hour for our food to arrive and had to get a bit tetchy with the staff, otherwise we could well have missed our flight back. Also steer clear of the Chilli Con Carne - it is like no other I have seen !
To be fair, the club did allow us use of their showers before we ate ( be careful of the wet marble floor - I have the bruises to prove how slippery it was !) and because it was 36 degrees when we came off the course, a shower was very welcome ! To sum up, the old 18 hole course is very enjoyable, the place is very pleasant to be at, but the service in the clubhouse restaurant needs improvement unless you have plenty of time

Room Tip: Only played the golf course so cannot comment
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank johnpetersfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 2 February 2014

My requirement was simple. A winter sun destination for a few days golf that didn't cost the earth. Also, having 'done' the Costa's and Portugal to death over the years, I was up for something different.

I am pleased to say we had a great time staying here. The hotel is probably 4 rather than 5 star but still perfectly comfortable with all the amenities you would expect. The golf course has 27 holes so we didn't get bored despite playing a round a day on 5 consecutive days. The caddies were great and well worth the additional £10 a round. My caddy, Dreesh, probably saved me that amount I golf balls alone !

We used the spa area for steam room, jacuzzi and massage and all were good. We also used several of the Resort bars and clubs, our particular favourite being Toro Loco. The dinner and show at Latino was also a great night out.

Central Marrakech is only a short taxi ride away and really interesting for a wander around. We ate in a couple of restaurants there and enjoyed them all with Gastro MK being a stand out place (see seperate review).

All in all, we had a great time and I'm pretty sure we will be back again.

Room Tip: We stayed at the Club House directly on the golf course. The Suites were great and it also meant you...
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  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Ian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palmeraie Palace

Property: Palmeraie Palace
Address: Circuit de la Palmeraie, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Business Hotel in Marrakech
#73 Spa Hotel in Marrakech
#88 Luxury Hotel in Marrakech
#142 Family Hotel in Marrakech
#186 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Palmeraie Palace 5*
Number of rooms: 314
Official Description (provided by the hotel):
Palmeraie Resort's beating heart and flagship, the famous Palmeraie Palace is a hotel featuring traditional Moroccan architecture. Rewarded as Africa's best golf course, the hotel's golf course has won the World Travel Awards for 5 consecutive years (from 2006 to 2010). In 2014, the Palmeraie Palace has received the award as Morocco's Best Golf Hotel by the World Golf Awards. Surrounded by landscaped gardens and swimming pools, within easy reach of many restaurants and other entertainments, Palmeraie Palace is a touristic destination on its own. Just a few minutes away from central Marrakech, this charming hidden oasis is a promise for a refreshing and relaxing stay. ... more   less 
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Also Known As:
Palmeraie Golf Palace Hotel Marrakech
Palmeraie Golf Palace And Resort
Palmeraie Hotel Palace

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