Just came back after 5 night stay in this hotel in September 2012. Its location is very convenient and it is easliy accessible from the airport- just 4 km- though taxi drivers at Airport started asking for 20 Euros ( 200 dirhams) but thanks to tripadvisor reviews- we managed to get taxi to the hotel in 50 dirhams.
Check in was swift after filling the necessary forms, though we were sent to the rooms with the door keys and we had to find our own way to the rooms in that big hotel ( a complex of four hotels). The safe in the room was initially locked, but they sent someone pretty quickly to get that fixed.
Room was big and spacious with balcony. It had seperate toilet and bathroom. Everything was cleaned on daily basis and towels were changed.
All staff were friendly and polite ( other than guys at security)
Pool area was great. Lots of sun beds and free towels were provided. Although the music being played was repetitive and definately needs to be changed.
Good environment for famillies and couples.
It had good selection of the breakfats and dinner food. Particularly tasty were freshly made omelletes and pancakes ( parathas).
The minuses were:
1: The hotel needs to behave bit more as a five star hotel as we were harrassed by the security person for bringning in the bottled water from outside. I have travelled to almost all of the world but have not seen such behaviour in any hotel from 3 to 5 star range.
2: There were daily queues at the pancake counter for breakfast. They clearly need more staff on that counter.
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- Also Known As:
- Albatros Garden Hotel Marrakech
- Marrakech Royal Mirage
- Royal Mirage Hotel Marrakech