Firstly would like to say that the welcome was fantastic we were asked to take a seat and given mint tea..
My wife and I have stayed in many Meridiens around the world and was quite disappointed throughout the week..
On day one (monday) we went for the breakfast which had a fine selection of bread and fruit - we had to ask three different waiters for tea and coffee and when it did arrive to our table we had almost finished the breakfast and the tea and coffee was just placed on the table in three jugs which we had to open and work out which was which.. fantastic fresh roses were also placed in the middle of the table.. (i will comment on the roses later again) - we sat at the back near childrens high chairs which had crumbs on the seat.
The pool area was great and the pool guy was very nice so hats off to him he placed towels down on chairs and arranged the umbrella. Pool was very cold - many people avoided it.
for lunch we tried the pizza at the Al Bikhra in the afternoon - i wanted a very simple pizza which was not on the menu after describing it for ages he finally got it smiled and walked away - 10mins later he brings a pizza which i had not ordered and when i questioned him he bought me the menu and pointed out a pizza to me - which i didnt even order.. but i ate it as i was hungry and picked the toppings off. Language is bit of an issue especially in the restaurants..
Day two for breakfast same story - tea and coffee to took ages. this time i thought i would try some eggs and the morrocan pancakes.. i wanted a hot fresh pancake but was told to take a previously cooked one which had now gone cold.. we sat on the same table - it was the same roses which were wilting slightly and the crumbs on the high chair was still there..
The beds were fantastic - big and comfortable.. however the AirCon a huge disappointment made alot of noise throughout the night..but we needed it on at all times as it got very hot.
we thought we would try out the bar - understandably the hotel has to keep prices in line with competition but the prices for a bottle of heinekin was phenominal
Day Three breakfast got slightly better.. tea and coffee came on time however the same roses were on that table wilting heavily and the crumbs on the high chair was still there.. I was hoping that freshly cooked food varied..
We ate the morrocon restaurant next to breakfast area for dinner and the chicken brochette i ate was fantastic but not a big vegetarian range for the missus. cous cous was very poor.
Breakfast Day Four.. tea and coffee on time - the roses were completely dead with caterpillars on them and the crumbs still on the high chair..
Overall - the hotel claims to be 4/5 * hotel, however i would give it 3 pushing 4 - it has the potential to do much much better - i couldnt help feel that whilst there was alot of effort put in to make the hotel look pretty there was not an equal amount of time and money put in the maintanance and simple training menthods..
the showers are dated A/C doesnt work properly and the waiters need to be consistent especially in the breakfast area..
I want to say the hotel is fantastic, great, phenominal - but i just cant.. I am sure in the coming years it will improve with growing competition in the area..
- Official Description (provided by the hotel):
- Handsome Hotel located in the heart of the Minera residential district. ... more less
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- Also Known As:
- Le Meridien n`Fis Hotel Marrakech
- Le Meridien Marrakech
- Marrakech Le Meridien
- Le Meridien Hotel Marrakech