We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Great resort” 5 of 5 bubbles
Review of Le Meridien N'Fis

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Le Meridien N'Fis
Ranked #131 of 505 Hotels in Marrakech
Ljubljana, Slovenia
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Great resort”
5 of 5 bubbles Reviewed 1 March 2014

Very nice and friendly hotel. Service is highly professional, specially in restaurants and at front desk. Even when some Western guests are taking to much freedom in behaviour and ignore dress code hotel staff is not upset and show absolutely no disagreement.
The outdoor pool is very big, we were in June and there was no crowd at all. Amenities around the pool are clean and there were always enough chairs, towels and sun umbrellas.
Food in all bars and restaurant is delicious, not expensive, the choice of different culinary is incredible, the dishes are fantastic.
What is indeed disturbing is that smoking is allowed in tent for breakfast. We were at the same time with group where everyone was smoking and I had to leave my table as I could not stand it. BTW I worked for big tobacco corporation in the past and I have no per se negative attitude but this was to much.
Highly recommend for vacation, also with kids. They love children and staff is very friendly with kids.
Location is slightly remoted from the centre or Kasbah, it is almost must to take the taxi. Which by the way is very cheap.

Room Tip: Take a suite, it is worth.
See more room tips
  • Stayed June 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dvorjanka1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, 7 March 2014
Dear Dvorjanka1,

Warm Greetings from Le Meridien N’fis Team,

We thank you so much for sharing with us some of your wonderful souvenirs regarding Le Meridien N’fis Marrakech.

Now you’re one of our faithful ambassadors abroad, whom forward truly and spontaneously the whole script regarding our property, specially when you have described how professional our Staff was, our amenities, and pool.

We hope to welcome you back at Le Meridien N’fis for more amazing discoveries at your second home address.


Best Regards from colorful & wonderful Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,507 reviews from our community

Traveller rating
    462
    599
    297
    106
    43
See reviews for
290
583
73
186
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (197)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Venice, Italy
Level Contributor
248 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
2 of 5 bubbles Reviewed 22 February 2014

Definitely one of the worst hotels that you can find in Marrakech.
Is exactly the most far experience from what Le Meridien is used to offer.

Old rooms, also if refurbished, very bad general maintenance, a little spa with a very little and "cheap" hammam experience.
No club lounge, not a real idea of what been SPG member means.
Business Corner not working and by the way is just a desk with same computers near the lobby so, full of noise.
Wifi very poor and the free one in the lobby was not working too.

Overall they offer a very good garden and a nice pool, employee try to do their best and are very nice.
Two stars only thanks to the employee attitude, if it was only for the structure was a 1.

Room Tip: All rooms are noisy as the hotel is near the airport and the rooms have very old windows.
See more room tips
  • Stayed February 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank UBMCL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, 24 February 2014
Dear UBMCL,

Warm Greetings from Le Meridien N’fis team,

We thank you for taking the time to post and share with us your feed-back regarding your last stay at Le Meridien N’fis Marrakech.

We are deeply sorry to notice your dissatisfaction regarding the quality of the structure, and we do apologize for any inconvenience we may have caused to you.

We also thank you for your positive remarks regarding the Staff, garden and pool.

We look forward to welcoming you back to Le Meridien N’fis.

Best Regards from colorful & wonderful Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 bubbles Reviewed 10 February 2014 via mobile

As you can see and read, I previously stayed at this hotel in 2010 and I complimented it accordingly.

Four years on, in February 2014, I stayed at this hotel again for one night as I had to prolong my stay in Marrakech and my preferred choice of hotel was full, too full to extend my stay, so I relocated to le Meridien N'Fis.

I had quite good memories of this hotel from 2010. Breakfast used to be vast with attentive service, the reception staff used to be kind and curious, the internet used to be complimentary... Fast forward four years to the present day, February 2014, and this has all changed.

Staying with my fiancée, we were treated coldly by the doorman wearing a tarbouch hat. No drinks or snacks were offered at check-in, unlike what I experienced in 2010.

The rooms have become dated, in desperate need of a major refurbishment. Unlike in 2010, the internet is now chargeable and extortionate. This is poor and unacceptable as 3G and phone signal is also poor throughout the resort.

However, housekeeping is a positive. Lovely roses and a small fruit selection was left, along with small bottles of water during turndown service. A nice touch.

The only minor improvement that I noticed and can praise is the introduction of 3 new public computers, with internet access, located just past the reception and next to the gym and spa.

The pool is not heated in winter, making it impossible to swim in freezing water.

I was incredibly disappointed at the breakfast. The choice of food is limited and dishes are cold. I tried to pour self-service mint tea from the traditional berrad (Moroccan mint tea pot) and it was cold, despite being on a heater. Nobody, tended to us at breakfast and this is unacceptable.

The staff looked unhappy. They looked bored and uninterested. Why is the management not engaging them?

The lady and check-out didn't even say one word to us.

Future guests, please make up your own mind.

Mr Benjelloun, General Manager, I understand your frustrations if Head Office and senior management are hesitant to refurbish the hotel. However, the rudeness and coldness of your staff is unacceptable.

Stayed February 2014, travelled as a couple
Helpful?
2 Thank rko21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, 17 February 2014
Dear rko21,

Warm Greetings from Le Meridien N’fis,

We thank you for taking the time to post and share with us your feed-back regarding your last stay at Le Meridien N’fis Marrakech.

We are deeply sorry to notice your dissatisfaction regarding the quality of service, and we hope that this has been solved once you’ve called the duty manager.
All your notes have been already shared with the departments dealing with those areas in order to avoid such inconvenience in the future and exceed our guests expectations.

We look forward to welcoming you back to Le Meridien N’fis.

Best Regards from colorful & wonderful Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 9 February 2014 via mobile

Positive
- Clean
- Good location
- Friendly staff

Negative
- Very basic (not what one would expect from the group)
- no complementary water
- feels a bit run down, needs renovating
- Breakfast buffet also very basic

Stayed February 2014, travelled with friends
Helpful?
3 Thank Gagandeep S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, 17 February 2014
Dear Gagandeep,

Thank you for taking the time to post your review.

We’re deeply sorry to know that you have not enjoyed your stay at our property.

Please be assured that your Comments & remarks will be taken in serious consideration in order to meet and exceed your expectations.

We look forward to welcoming you again at Le Meridien N’Fis in order to make your stay more enjoyable.

Best Regards.

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Traverse City, Michigan
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 5 February 2014

From the moment our taxi dropped us at the door the staff made us feel welcome and valued. Everyone from the cheerful doorman to the bartender looked us in the eye and treated us well. The location is great for walking to many activities, when you stay here take time to walk the grounds-beautiful! Unbeknownst to us the time we spent there encompassed the 25th International Marathon and that weekend the hotel was full of runners and families but the service didn't skip a beat. The manager was out and about interacting with his guests, including kids and his interaction with employees seemed positive too. I was very impressed how the staff treated the children that kept frequenting the lobby.
As others said, the breakfast had many choices -you must try their wonderful, eye opening mango chili lime juice.
I really wasn't expecting such a great experience as I had read some previous posts about the property being 'tired' but I found it quite charming and an excellent experience.

  • Stayed January 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank konorth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, 10 February 2014
Dear CuK20,

Thank you very much for sharing with us your great souvenir for your last stay at Le Meridien N’fis and positive feedback about our property (Gardens, Location,…).

We’re so delighted to know how much you’ve appreciated the service and the interaction provided by our staff with the guests, also the Breakfast time which is a part of the arrival experience starting by The Eye Opener in order to let you feel that you were in the middle of an amazing journey full of wonderful surprises, and up to Starwood standards and Moroccan hospitality traditions.





We look forward to welcome you back to Le Meridien N’fis for another unforgettable trip full of great customer service, where you’ll continue to discover more and more amazing sides regarding our property and Moroccan hospitality.

Best Regards from energetic and wonderful Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Horsham, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 February 2014

We were in Marrakech to run the marathon on 1/26/14. We stayed for four days and five nights. There were four of us and we thought it was a great hotel. The location worked for shopping in the markets, for the start and finish of the marathon and for getting back to the airport. Our bellman, Said, was awesome, very personable and showed us around the hotel on our way to the our rooms. He stayed in touch throughout our stay. Everybody in the hotel was very helpful and sweet. The breakfast had a lot of choices, if you went hungry it would be your own fault. The Moroccan restaurant had exceptional food and service. We thoroughly enjoyed our stay at the Le Meridian N'Fis......if we find ourselves in this area again, we will be sure to stay here again.

  • Stayed January 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank runnergirl2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, 10 February 2014
Dear runnergirl2014,

Warm Greetings from Le Meridien N’fis Team,

We are so delighted to know that your stay in our property was a great success specially during the Marathon event.

We are also glad of this opportunity to have you as one of our new and faithful ambassadors abroad to forward the true script about the excellent service provided by our staff, and how is Le Meridien N’fis as a wonderful place to choose when you’re in Marrakech (Business or leisure).

The purpose is to turn the stay of our guests into unforgettable memories, full of professional and energetic service adequate to Starwood standards and Moroccan hospitality traditions.

We thank you so much for your valuable remarks regarding one of our new restaurants launched recently ‘La Marocaine’, sincerely you are most welcome at your second home address Le Meridien N’fis.

Best Regards from colorful, energetic & amazing Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 31 January 2014

We stayed here for one night in Jan 2013 after spending the previous 3 nights with friends in a riad in the souk (the hotel is 10mins from the airport, and we had an early flight the following morning). How to sum up our experience? Not impressed. We had booked a standard room using SPG points and were "upgraded" based on our SPG Gold status at check-in, though the room was probably the same as a standard room. The bed was very comfortable, but this was offset by terrible noise-proofing in the room. We could hear everything from the hallway (footsteps, rooms opening/closing, the elevator...) and barely slept.

In terms of the grounds, the pool area looked nice, but the rest of the property was pretty "tired" and in need of renovation. We were also disappointed to find out the on-site hammam has space for only one person at a time (crazy for such a large hotel to only be able to accomodate one person at a time!!!), so while we had been hoping for a nice steam/sauna after using the basic on-site gym, we ended up being out of luck as the hammam was booked for the entire day. We didn't eat in the restaurant, but did go to the Shisha bar for a cocktail and found the service to be very good and attentive.

For future trips to Marrakech, we'll stick with staying in a nice souk instead. Much better value for money and just a better experience overall.

  • Stayed January 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank DPJ2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, 6 February 2014
Dear Patrick,


We thank you for taking the time to share with us your experience at le Meridien N’Fis Marrakech.

We were very sorry to learn about your dissatisfaction, please accept our sincere apologies for any convenience caused. Please be assured that your comments & remarks will be taken into serious consideration in order to improve our quality of service to meet your needs.
We look forward to welcoming you at Le Meridien N’Fis and be able to meet your expectations.

Thank you & Best Regards from wonderful Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Marrakech hotels
0.1 mi away
Savoy le Grand Hotel Marrakech
0.3 mi away
Es Saadi Marrakech Resort - Palace
0.3 mi away
Es Saadi Marrakech Resort - Hotel
Show Prices
Show Prices
Show Prices
0.5 mi away
Four Seasons Resort Marrakech
0.4 mi away
Sofitel Marrakech Lounge and Spa
5.3 mi away
Pullman Marrakech Palmeraie Resort and Spa
Show Prices
Show Prices
Show Prices

Been to Le Meridien N'Fis? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Le Meridien N'Fis

Property: Le Meridien N'Fis
Address: Avenue Mohammed VI, Marrakech 40020, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#90 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): £
Hotel Class:5 star — Le Meridien N'Fis 5*
Number of rooms: 205
Official Description (provided by the hotel):
Handsome Hotel located in the heart of the Minera residential district. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Prestigia, Southall Travel, LoveHolidays, Priceline, Odigeo and HotelsClick so you can book your Le Meridien N'Fis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Le Meridien n`Fis Hotel Marrakech
Le Meridien Marrakech
Marrakech Le Meridien
Le Meridien Hotel Marrakech

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing