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“Comfortable with Good Attention to Detail”
Review of Le Meridien N'Fis

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Le Meridien N'Fis
Ranked #148 of 502 Hotels in Marrakech
Certificate of Excellence
Reviewed 27 May 2014

Le Meridien N'Fis is a low rise resort hotel set in well tended gardens with a large pool, tennis courts and terrace dining. The rooms can be a little remote from reception, but are nicely furnished and comfortable. Service is excellent with friendly and helpful staff. Located a 10-15 minute walk from the main square in Marrakech, the hotel provides both easy access and a luxury retreat from the hurly-burly of the city. The inclusive breakfast was more continental French than authentic local, but flat bread was prepared by hand and enough variety was available for a good start to the day. Charging for wifi in the rooms (it is free in the lobby) is never welcomed in hotels where the room rate is already sufficient to cover the marginal cost of this provision - but this is a common gripe that I have on this issue....

  • Stayed: May 2014, travelled solo
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1  Thank deMerclesden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this reviewResponded 13 June 2014

Dear deMerclesden,

Warm Greetings from Le Meridien N’fis Team,

We are so delighted to know that your stay at our property was a great success. We are also glad of this opportunity to have you as one of our new ambassadors abroad in order to share the true story about our property.

We have noticed your remark concerning the wifi, but please be informed that those charges are part of the new Starwood hotels standards.

We look forward to welcome you back to Le Meridien N’fis for another unforgettable trip full of great customer service.

Best Regards.

Omar BENJELLOUN
Director of Sales & Marketing

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464 - 470 of 1,629 reviews

Reviewed 26 May 2014

The hotel is very beautiful and the service is great. Enjoyed to stay here, especially the food is first class. I was on a business trip and I enjoyed coming in the evening and rest at the pool. Would definitely recommed it !

  • Stayed: May 2014, travelled on business
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Thank Sam O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this reviewResponded 31 May 2014

Dear Sam O,

Thank you very much for sharing with us your excellent experience at Le Meridien N’fis hotel and positive feedback about service and property.

We look forward to welcome you back to Le Meridien N’fis as a faithful ambassador, for another amazing trip where you’ll continue to discover a unique place where our team is devoting to provide the best service to turn your stay (business or leisure) to an unforgettable experience.



Best Regards from energetic and amazing Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2014

This hotel is in a great location, upscale area close to resturants and a few shops. You could even hire a camel ride at the nearby corner which was strange to see with all the vechiles zooming by. Great view of the Atlas mountains as you walk through this area and within walking distance of the Medina and plaza. The wifi was spotty in the rooms but worked well in the lobby area which was nicely appointed and had lots of seatting comfty seating areas. You had to pay for the wifi in the room but free in lobby. They had a nice gift shop, beautiful gardens and pool area with 3 resturants. Our room was quite large and sunny with sliding windows overlooking the gardens. My friend got sick and had to stay in one day and she said that housekeeping was so helpful and felt bad for her and brought her a flower from the garden as well as the much needed toilet paper without asking. The food from Room service was excellent - I had the pastillie - excellent while my friend had a basic america type sandwich and fries. In room safe, hair dryer, mini bar and amentiies. I would stay here again.

  • Stayed: April 2014, travelled with friends
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1  Thank hpisles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this reviewResponded 31 May 2014

Dear hpisles,

Warm Greetings from Le Meridien N’fis Team,

We thank you so much for sharing with us some of your wonderful souvenirs regarding Le Meridien N’fis Marrakech.

Now you’re one of our faithful ambassadors abroad, whom forward truly and spontaneously the whole script regarding our property.

We hope to welcome you back at Le Meridien N’fis for more amazing discoveries at your second home address.

Best Regards from colorful & wonderful Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2014 via mobile

Le Meridien in Marrakech has, first and foremost, a wonderful staff. Youssef, the head concierge, was an incredible help leading up to the trip, helping arrange a great local guide and referred a terrific guide company. He was helpful throughout the trip and repeatedly spent time with us to insure everything was to our satisfaction. The presidential suite (420) is superb, with a wonderful private balcony, pool view, comfortable master bedroom with spacious en suite bathroom.
Breakfast was the star meal - you have to try the handmade Moroccan pancakes beaten into shape, followed by the omelette bar and the variety of fruit. You can inside or in the outside terrace overlooking the beautiful gardens. Our attendant Ghyslaine was superb, remembering us from day to day, bringing our favorites to us before we asked.
The hammam and spa were also a real treat - we had body scrubs and deep tissue massages with argon oil, great ways to relax and cleanse the body.
Overall a lovely stay made special by the team at the hotel.

Stayed: May 2014, travelled with friends
1  Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this reviewResponded 23 May 2014

Dear David L,

Warm Greetings from Le Meridien N’fis Team,

We are so delighted to know that your stay at Le Meridien N’Fis was a great success.

We are also glad of this opportunity to have you as one of our faithful ambassadors abroad to forward the full story about our property (Staff & quality of service), and turning your experience at Le Meridien N’fis into an unforgettable adventure, full of professional and energetic service provided by our associates and adequate to Starwood standards & Moroccan hospitality traditions.

We hope welcoming you again at your second home address in Marrakech.

Best Regards from colorful & amazing Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2014 via mobile

A fantastic hotel. Rooms a bit shabby but the service at front desk is wonderful.
The pool area is also good unfortunately lacking space and umbrella for all guests.
Bar pool food was good even though a bit over priced.
No table service at pool I had to bring my own dirty dishes to bar.
We had a meal at the restaurant. We were not greeted at the door. It took ages for the food to arrive, no bread was served, I had to ask for bread , cushion for my back and it never came. The waiting staff make no eye contact with customers, they look like headless chicken, going everywhere and nowhere.
Very poor service.
Breakfast was great.

  • Stayed: May 2014
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Thank MRDARCYLONDONUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this reviewResponded 31 May 2014

Dear MRDARCYLOND,

I’d like to thank you for posting and sharing with us your feed-back regarding your stay at Le Meridien N’fis hotel.

All your valuable and positive remarks are an added value to keep providing the best service in order to better meet your expectations.

We are deeply sorry to notice your dissatisfaction about the service provided to your behalf in one of our restaurants, but be sure that your notes have been already shared with the F & B Manager in order to avoid such inconvenience in the future.

We hope welcoming you back at Le Meridien N’fis

Best Regards from colorful & wonderful Marrakech!


Omar BENJELLOUN
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2014

Our stay at this Hotel was a real disappointment. The property is a good one, but the block in which our room was allocated was so drab and ordinary, that by no stretch of imagination can it be termed as a 5 star Hotel. There were no basic amenities in the room. They provided 1 soap in the washroom. We had to alternate the same between hand wash and the shower. They didn't even provide a note pad and a pencil or pen. The floors were brefet of any carpets as a result when the occupants above our room ran or jumped around in the night, resulting in our sleep being disturbed. The buffet breakfast had a good variety. The garden surrounding the property is well maintained.

  • Stayed: October 2013, travelled as a couple
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Thank RobbyThommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this reviewResponded 23 May 2014

Dear RobbyThommy,

I’d like to thank you for sharing with us your feed-back regarding your stay at
Le Meridien N’fis hotel.

All your valuable and positive remarks concerning: gardens and restaurant are an added value to keep providing the best service in order to better meet your expectations.

We are deeply sorry to notice your dissatisfaction about the room amenities, but be sure that all your notes have been already shared with the head of department in order to avoid such inconvenience in the future.

We wish welcoming you back at Le Meridien N’fis.

Best Regards from wonderful Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2014

This is a wonderful hotel if you want some calm from the hustle and bustle of the souls. The staff are so kind and helpful, the Chief Concierge, Youseffe was amazing-quite frankly worked miracles! The pool was brilliant and it was close enough to everything. Great for a girlie or romantic holiday.

Room Tip: A room high up
  • Stayed: April 2014, travelled with friends
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1  Thank cat8kitten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this reviewResponded 23 May 2014

Dear cat8kitte,

Thank you very much for sharing with us your review regarding your experience at Le Meridien N’Fis hotel and positive remarks about (property, location, staff and pool).

We look forward to welcome you back to Le Meridien N’Fis for another fabulous trip, where you’ll continue to discover and enjoy an unforgettable journey at your second home address in Marrakech.

Best Regards from wonderful Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le Meridien N'Fis

Address: Avenue Mohammed VI, Marrakech 40020, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#105 Luxury Hotel in Marrakech
Price Range: £78 - £295 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Meridien N'Fis 5*
Number of rooms: 205
Official Description (provided by the hotel):
Handsome Hotel located in the heart of the Minera residential district. ... more   less 
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Also Known As:
Le Meridien n`Fis Hotel Marrakech
Le Meridien Marrakech
Marrakech Le Meridien
Le Meridien Hotel Marrakech

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