We stayed at this hotel in first week of September 2013 and the best part of the hotel was the swimming pool and bar area.
I had booked the holiday via Travelzoo which described it as a 4 start hotel and we upgraded to a family suite when confirming our booking. What we actually got was a double room with a third bed added below the table. Inevitably the person on the third bed kept banging their head against the TV!
There were a list of rules in the room which we found hilarious. You can't bring drinks or food from outside or they would charge you. You can't use the hotel towels in the swimming pool (but we did anyway!).
As some people have already pointed out the hotel has not been maintained very well and things are broken or falling apart. Lighting was out in most of the corridors. Our room was also in a similar state. The carpet had burn marks from an iron and the skirting boarsd were all coming apart from the walls, paint was peeling off and there appeared to be damp patches that had not been painted over. The toilet and shower had lumps of concrete applied where things had broken.
The aircon didn't really work but luckily all of our party enjoyed the heat that week (38 degrees) and the little bit of cool air we did get from the aircon helped to keep us cool with the balcony doors open at night.
The toilet did not flush properly and had to hold down the flush for ages for it to work so during the day we used the toilet in the main hotel lobby which were not much better as the lights were not working in the female toilets and one did not have a working lock.
Breakfast was a nightmare! If you woke up early there was hardly anything there but on the last day we went for a late breakfast at 9.00am and there was so much more choice. It is obviously not for early birds.
There are some plus sides. The pool was good and clean. The cleaners were really good and always willing to help. The bar staff were also friendly and happy to make you whatever you want.
We found some amazing places to eat round the corner so had our meals outside whenever we could and bought our water from the Shell garage.
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- Also Known As:
- Amine Hotel Marrakech