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“Worth every penny”

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Hotel Riu Tikida Garden
Ranked #120 of 502 Hotels in Marrakech
Certificate of Excellence
Reviewed 5 January 2014

Me and my wife stayed here for a week with my brother and his girlfriend the 2nd weekend in December , we only paid £295 each all inclusive so I wasn't really expecting much however the hotel is very clean the food was good , a bit repetitive and there wasn't much choice but what food was on offer was very good , the staff are really good and are very friendly , we met lots of nice friendly people whilst we were there and had a great time , the rooms are nice and the bars are nice and the grounds of the hotel are also very nice , the pool was freezing when we went but there is an indoor pool you can use , I've stayed in lots of 4star hotels and I would say this is probably a really good 3 star but for the money we paid we really couldn't complain about anything , morocco itself was good and we did a lot of shopping cos everything is just so cheap but it would have to be a really good deal to get me to go back , overall a good week and we did have a great holiday

  • Stayed: December 2013, travelled as a couple
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1  Thank louandsam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,374 - 1,380 of 2,908 reviews

Reviewed 5 January 2014

Good resort. Doubt we would return however. Some major downs worthwhile mentioning that would make us not come back.

First the highlights.
. Staff is great, helpful, friendly.
. Restaurant is superb. Food was wonderful. Lots of local dishes options. Large salad bar. Oils and spices to use. Every night some new dishes. Good breakfast. Fresh squeezed orange juice aplenty. Excellent food all around.
. Lovely grounds. We loved the large garden setting and the plants and birds in it. Peaceful.
. Indoor pool was OK. We made use of it every day.

Now the disappointments / absurdities.
.The pool (the main feature of the resort / main attraction / reason people book the resort I understand from talking to others) was unusable. While large and nice to look at and surrounded by tempting loungers, it was empty. Cold as ice and not maintained in the winter (we tried it once and it was freezing, and we are not fussy!) Not a pool to use from about Oct to May. Why they don't heat the water as it is the main draw for lots of visitors (esp in the winter months), the main feature of the grounds and as there is very little else to do at the resort itself, we simply don't understand!
.The 'free' shuttle. What a joke. It drops you 20 mins away from the entrance of the old medina when you have to walk along dusty polutted busy 4 lane road among 'modern' developments (ie ugly and unpleasant long walk) that by the time you even reach the square of the old medina you are annoyed and exhausted. Why? Why bother with the shuttle and not take people where everyone wants to go? If the taxis and cars and other buses can drive straight to the wall of the old medina and the square (there is a normal road that leads there)...why drop people off at such hideous place and at such distance? It makes no sense. We can only speculate that it is done to encourage people to skip the shuttle and actually take the private taxis (which are conveniently parked right at the hotel entrance?!) to support the local economy. There just can't be any other reason for it. Anyhow, forget the useless shuttle and save yourselves some lungs and time and take a taxi straight away. We ended up spending about 10 Euro a journey every day we were there to get to the old town (old medina). It was worth it of course and we enjoyed the old town but so much for 'complementary / free' shuttle. What a joke.
. We are not clean freaks, but some improvements can be made to the tidy-ness and cleanliness of the place (grounds, lounge areas, rooms). We will not list examples but it was not perfect. We will leave it at that.
. There is noise across the walls no matter what. If you are a light sleeper bring earplugs. No insulation, stone floors, sounds that carry (ie furniture moving next door at 1 AM does wake you up) and even though we had a top (3rd) floor room the noises next door door resonate enough to make it noticeable / bothersome (if other people's noise bothers you that is).

Overall, depending what you are looking for of course, it is a decent enough a resort in the middle of a busy dusty jungle but not good / appealing enough for us to return.

  • Stayed: January 2014, travelled as a couple
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5  Thank Ivana V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2014 via mobile

We booked this hotel through their website before we left the UK. The good reviews we read were spot on. We spent three nights then moved to a sister hotel not far off. It was a good move because it gave us a better perspective of how really good RTG, the staff and services are. Needless to say we moved back to RTG the next morning. One of the best xmas night we ever had. Thanks guys for putting on a show in presentation and food quality. Amazing!
Thanks to the entire entertainment crew for looking after the kids and parents alike. Thank you for your effort to communicate in English as well.
For anyone reading this review because they're planning a trip to marrakesh, my advise is, your chaces of disappointment with RTG is near nil.

Stayed: December 2013, travelled with family
2  Thank goodneuws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2014 via mobile

Honestly THE best holiday I have ever been on!
Me, my partner, my dad and sister spent a week there and was gutted when we had to come home.
The hotel is absolutely stunning, the food is great and the people that work there go above and beyond to help you out.
I have recommended this holiday to all my family and friends and I'm sure I'll be back there again soon!!

One thing I will advise, watch out for the crafty guy in the hotel lobby that takes your bags, it's not free for that service and he will ask for a tip also at the airport people try to take your bags off you to carry to your coach and will also try get money out of you!

Stayed: August 2013
2  Thank Michelle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2014

I could not believe some of the reviews! Were these people staying at the the Tikida Gardens!
It is cold in the mornings and evenings in Marocco during the winter months and can be chilly during the day if it is dull. We have been to the hotel several times before and honestly didn't expect the weather to be great. in December! The warm welcome we received at reception certainly made up for the area being cold. Some rooms are somewhat tired but refurbisment is ongoing. I wonder what some people expect for the price they pay for a holiday. Our son who is in the travel industry and has travelled and reveiwed hotels all over the world, I knew would give an unbiased opinion of the Tikida Gardens only because he could not understand why we went back at every opportunity! His only complaint was that he had to wait for an ironing board to be taken to his room! He commented on the quality and service of the staff - from the management down to the cleaners. He found the food and the service in the restaurant to be well above average (and judging by the amount he ate he thoroughly enjoyed it). We are going back to in June and look forward to seeing all the staff and management again and enjoy the delights of magical Marrakech and the Tikida Gardens.

Room Tip: We have always chosen a second floor room and not been disappointed.
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  • Stayed: December 2013, travelled with family
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1  Thank Rosemary K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2014

We have experienced a great hospitality in the Hotel ( Riu Tikida Garden).
The fantastic team of friendly staff had made our week special. We felt so welcomed and were presented by kind smiles whenever we had a request from the dedicated staff and in particular one of the managers Mr Mehdi Moubjil. We will specially remember the staff in restaurant and bar men and women as well as the entertainment by the animation team. The activities which were managed by Mr Sam were all interactive and fun. We would like to thank Mr Hussain from the Animation team who has made a great impression on us. The hotel will be highly recommended by us to our friends and families in UK.

  • Stayed: December 2013, travelled with friends
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1  Thank Elaine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2014

went with a friend for xmas..on arrival on a windy chilly evening we walked into reception to check in ,my first thoughts were how cold it was not a very warm welcome.we were given a cocktail as a welcome drink which was nice if only the place was warm were you could have enjoyed it.our rooms were ok quite basic and resembled an apartment rather than a hotel room.hard cold floor tiles etc the usual twin beds pushed together with sheets and a blanket that always slid off every time you turned over.heating in the rooms was not great either it just took the chill off,but it was the rest of the hotel me and my friend found most cold.the lobby reception was freezing cold that no one sat in it,the bar saloons were the same.people were sat with their coats on.even the dining room had a chill to it which made your food go cold quick.the food was never really hot anyway apart from the soup.the food was just about ok it was the same each sitting all week ,no variation not even on xmas eve.why we had to book a table that night i do not know why.The two waiters that we had looking after us in the dining room were very charming indeed.the maid also kept my room very clean.its just a shame that our holiday was spoiled by the hotel been so very cold.i would not recommend anyone to go during the winter months,maybe in the summer it would be fine. despite what it stated on our booking confirmation that no children under 16 years of age were allowed in this hotel was totally wrong,there were very young children in the hotel and there was a childrens play area,something i must take up with my tour operator,not that i dislike children as i have 6 of my own its just that i work in a school listening to the sound of children all day and i just wanted to go to an only adult hotel were i could get away from it all and relax.my dream holiday did not just happen

Room Tip: 2nd floor rooms are better facing pool and gardens,
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  • Stayed: December 2013, travelled with friends
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3  Thank sunkissedjan_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Riu Tikida Garden

Address: | Circuit de la Palmeraie - BP 1585, Marrakech 40007, Morocco
Phone Number:
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#67 Spa Hotel in Marrakech
#88 Luxury Hotel in Marrakech
#100 Family Hotel in Marrakech
#143 Romantic Hotel in Marrakech
Price Range: £71 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Tikida Garden 4*
Number of rooms: 257
Reservation Options:
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Also Known As:
Riu Tikida Garden Hotel Marrakech
Le Tikida Garden Marrakech
Hotel Le Tikida Garden
Tikida Garden Marrakech

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