Just returned from a weeks stay and had a brilliant time, the rooms were clean and spacious, the restaurant food did start to get a little tedious towards the end of the week but that can be said of all holidays. There was a variety of food, some odd combinations but also the opportunity to try new foods. Breakfast, lunch and dinner were all well catered for and the salads at lunch were beautiful. All staff were incredibly friendly and helpful, especially Fatima, Kamal and Zacharia. Everyone works very long hours and remain friendly and helpful at all times, I dont think I could say the same if I was doing that job. The entertainment reps never pressure you into doing any of the activities, if you say no they are fine with that. There were more than sufficient sun beds and umbrellas dotted around the pool and whilst music was playing it was never overly loud or the same kind of music all day long. Yes the pool was cold at first (what outdoor pool isnt?) but when its mid 30's I dont want a heated pool, I want to cool off!
Elias the rep is a great guy, really helpful and happy to take time to explain the tours to you or answer any questions about them. He never forces the tours on you or goes for the hard sell. He gave us helpful advice and insights into life in Marrakech.
The only down side to the hotel was the noise at night, the party held in the main square until 2 am one night by the huge group of French people that arrived caused some complaints. Also, after 11 pm people were oblivous to keeping the noise down and doors were slamming, people were shouting and singing. No chance of going to sleep before 12.30, particularly annoying if you had a tour booked to leave at 8.20 am the next day. After the 2 am party and the numerous complaints about our new arrivals the hotel increased their security presence at night and a manager was seen in the hotel all day every day. Before this there had been no need for a manager to be visable. However, it was still noisy at night.
The shuttle bus into town is a great help although it does drop you outside a KFC some distance from the town. This isnt great when the sun is beating down on you and what is probably a 3/4 mile walk feels like a 5 mile walk. The government shop (or "Ensemble Artisanal") was a great place to shop, nobody haggled you and you could see a wide variety of the products being made there and then. We spent a good couple of hours there before heading to the main square, the main square was exhausting from the constant requests to come into their shop. Which sells exactly the same as the shop next to it. Also "cheaper than Primark and Asda" is a common phrase amongst the sellers. Safe to say we bought nothing in the main square but came away with some lovely things from the government shop.
I would happily return to Marrakech at the Riu Tikida Garden, but i think they do need to sort out the noise at night.
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- Also Known As:
- Riu Tikida Garden Hotel Marrakech
- Le Tikida Garden Marrakech
- Hotel Le Tikida Garden
- Tikida Garden Marrakech