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Hotel Riu Tikida Garden
Ranked #124 of 500 Hotels in Marrakech
Certificate of Excellence
Reviewed 18 October 2010

First the good points. Extremely clean rooms and common areas due to the hard work of all the smiling cleaning ladies. The pictures of the hotel and its grounds don't lie it is very attractive and the common areas are well appointed. We had a room that was just up from basic and it was alright. Beds reasonably comfy. Fresh towels every day. Breakfast OK but not great if you like a cooked one. We were half board and ate out every night apart from the last. Was glad we mostly ate out. The food was extremely boring in the buffet restaurant (the hotel has three restaurants) and after trying this one I would give the others a miss too. I found the food of low quality despite being a hefty 250 Dirhams each which by local standards is not cheap. The salad bar was positively dangerous as the chef had put prawns (the type Tesco would describe as "value") in virtually everything without mentioning it e.g in dishes described as" cucumber salad", " potato salad" "celeriac" and so on. I hate prawns,some people are allergic to them and some would not eat them on religious grounds. The chef needs to wise up and describe things properly. The relief came with the desserts. They clearly have an extremely capable pastry chef who goes to a lot of trouble. The hotel calls a taxi in from a rank at the gate if you need one. Some of these drivers think they have a licence to rip you off and I believe the hotel ought to do something about it, after all they have the option of refusing to let them down the drive. Be firm and agree your price upfront. The hotel receptionist advised us we should pay no more than 65 Dirhams and the driver of the first one we took asked for 100. It was a farce at times. The "animation staff" played some dreadful ' muzac' which was frequently way too loud. There is only one outdoor pool so no way to escape it if you want to take a dip. It clashed dreadfully with the occasional call to prayer from nearby Mosques which was a pity as the voices of the muezzen were quite beautifully melodic if given a chance to be heard. The hotel has the usual display stands for leaflets for local attractions and services but it was empty except for their own spa brochure. I would have thought local businesses would be keen to set out their services and keep this well stocked with information. The only choice was to consult the concierge with no idea as to whether they had any interest in getting you the best deal for what you wanted. The prices for treatments in the spa were as high as those you would pay at home yet the minimum wage in Morocco is about £1 per hour. For those reviewers who state that they don't understand the whinges of others about this hotel I suppose it's down to taste and expectation. My expectations were raised by the reviews I read only to be dashed when I got there. I also have travelled to other parts of the world where the food and customs are very different from the UK. They have all surpassed this hotel's efforts by a country mile, which incidently is how far you are dumped by the free hotel shuttle from the Medina. This means you have a 15 minute walk if you want to go to the souks and again surprise surprise the moment you alight from the hotel shuttle you are hassled by the petit taxi drivers. You could spend lots of cash on taxis if you don't stick around the pool all day and eat in the hotel every night. On the plane back we met some people who had had a wonderful time in a Riad in the Medina. I suggest anyone going to Marrakech because its Marrakech chooses a Riad unless they want to lounge by a pool (which was cold) fending off smiley happy people suggesting fun activities and eat overpriced and dubiuosly described boring food.

  • Stayed: October 2010, travelled as a couple
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1  Thank Violet54London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 7 October 2010

Very puzzled by any negative reviews....i wonder sometimes whether some go looking for things to have a good old whinge about!

First time in Morocco or Marakesh. Really landed on our feet picking this place as it was a fairly large all inclusive type complex (we were there on a B&B basis), with attendent big hotel facilities set outside Marakesh town centre (about 10 mins away from the town centre by cab, which were cheap as chips, about 50 dirhams = £3.89). Was a great base as set away from the hub bub, noise, heat & smells of the city centre.....so great place to relax. But still close enough to jump into a cab, (which we did every night) & go to eat , explore & shop in the centre of town / the souks, the markets etc

Complex was really well laid out. Great lounge / reception. Great bar (Zanzibar)- v plush. Reception staff were really helpful. Animation team was fantastic. Have never had such an active holiday at a hotel (even when staying on an all inclusive basis). We ended up taking part or doing water polo, table tennis, petanque, beach volleyball, footy, yoga etc. Loads to do. The animation team even allowed you (if you asked nicely) to hook up your ipod for periods to enjoy your own music on the speaker system.

Pool was awesome. Not too deep but deep enough & big enough. Great sectioned off bit for small kiddies. Ample beds & parasols, which is a first. A very happy week here just by the pool, as on some days the weather was so hot, you'd need to be stark raving mad to try & explore. Best left to cloudy days or evenings.

Animation team made the holiday as very friendly & funny, without being in your face or pushy. Badr, Salim & tall waterpolo guys get special big ups! Especially bearing in mind they were all fasting for Ramadan!

Poolside restaurant was great. Rooms were lovely. Had a lovely big balcony. Rooms had FREE safes. BIg balcony. Flat screen tvs (though youre probably on the wrong holiday if youre indoors watching tv!). FREE wifi throughout hotel, so made full use of this via my mini laptop & mobile! Happily uploaded holiday pics there & then to annoy people back home! lol

Breakfast was great. Really big choice so again dont get those who said it was rubbish. Yes of course theres stuff they could have done better, but which hotel is that not true for? As long as youre a bit careful what you eat & drink (ie no non-bottled water, no ice cubes, no washed fresh veg etc) you'll be fine.....& i speak as the proud owner of the world's most sensitive tummy!

Brilliant hotel. Felt completely at ease. Very safe, very friendly & helpful team & lots to do OR not to do (depending on your motivation or lack thereof).

TOP TIPS:
*airport to hotel : stick to your guns, we paid 120 dirhams
*hotel to town centre: do NOT take Mercs waiting outside. Rip off merchants. If you walk outside you can usually catch a minicab (petis cab?) for 50 dirhams
*drinks in hotel extortionate: go outside hotel, turn right & on your left (on the corner) is a corner shop selling you Moroccan priced 1 litre coke, water etc
*do take part in the activities, great fun & great way to mingle with other guests (brilliant load of people, even if half speak french ....ie we couldnt!)
*if you go on ONE trip, go on the ATLAS MOUNTAIN trip (organise in town on an evening). much cheaper. Just dont go like us on a day (1 in a million chance) , when it stormed like hell! That was one scary ascent & descent........
*explore the town, the souks, the medina etc
*NEW medina bit of a waste as got Zara etc. You can go to Croydon etc if thats what you want!
*Go on the horse carriages, but again bargain.......
*Bargain / haggle for all your shopping, but play the game...its not meant to be nasty or confrontational ...youre BOTH sposed to win. And dont mess if you really dont want summat.
*DO have the freshly squeezed OJ....omg......Tropicana can go whistle dixie!
*Organise your transfer cab few days before so its sorted. On our last night, booked same guy to take us back to airport....& he was as good as his word! Trooper!
*Dont be scared. Enjoy & embrace the experience. People are really cool.
*PS: be careful crossing the roads (esp in town). omg....they make Parisians look safe!

NEGATIVES:
*AC leaked, & bath plug got stuck down & did have to repeatedly chase to get sorted, but hey ho!
*If you decide to go B&B, extortionate to then try & upgrade there to half board, so think carefully what you want to do. As we were wedded to the idea of exploring Marakesh itself in the evening, worked out a treat for us!

OVERALL IMPRESSION: one of the best holidays we've had....& we've travelled fairly extensively. Had so much fun in just 1 week. Main thing was we talked to other guests.....& they were similarly minded, so bodes well. And we did speak to transferees who had had nightmares at other hotels. So glad we didnt book a hotel in town as this way we honestly felt we got the best of both worlds.

Would we go back? Hell yes! Like a shot...................

  • Stayed: August 2010, travelled as a couple
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6  Thank PookieC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2010

Just spent a week here and have nothing but praise for this hotel.
The staff were all extreamly friendly and determined we would enjoy our time in Marrakech.
The animation team were a lot of fun and 'aquafit' (a daily event in the pool) was exhausting but made you feel less guilty about all the lovely Morracan food you had eaten!
Reception staff very helpful - rang for taxis for us and suggested a fair price we should pay for trip.
We hired a vehicle and driver when we wanted to go to the mountains and the whole days hire was around £45 which for 4 people was a bargain and much cheaper than organised trips. A half days hire pootling around palaces and tombs etc was around £20.
Food at the hotel was of good quality. There was always a variety of tagines available and a good selection of other dishes.
Breakfast in the open air by the pool was nice but watch the birds trying to pinch your croissants!!!
Beautiful gardens kept in prefect condition by a tirless team of gardeners made a welcome retreat from the heat of the city.

  • Stayed: September 2010, travelled with friends
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3  Thank CornlTraveller2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2010

I always believe that the internet price are great till I call the hotel directly for reservation. We did pay 1/2 price from all websites about 560 DH ( near 54 Euros ) inside of 93 Euros from Expedia or other.
Tips .. Call the hotel before making reservation from Internet ..

  • Stayed: October 2010, travelled with friends
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1  Thank myoracledba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2010

This is possibly one of the cleanest, friendliest hotels I have stayed in abroad. All the staff are pleasant and helpful, the 'animation team' make everyone feel welcome and included without being overbearing. The food is plentiful and there is sufficient choice to suit everyone's taste, including vegetarians. The pool is huge and there are plenty of sunbeds and umbrellas. The only negative thing I would say is, bring your own hair dryer! The one in our bedroom was designed to be used by a tall, bald person wearing gloves!

  • Stayed: September 2010, travelled with friends
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2  Thank Dianne29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2010

Just returned from staying a week in this hotel..the gardens are beautifull the rooms are spacious and cleaned everyday,A good selection of food and wine and well trained staff.helpfull front desk and always an english speaker on staff to help.large clean swimming pool with clean toilets and showers plenty of sun beds in the large gardens and poolside.Free bus into town and back..Trips are expensive but run on time with a guide included.we enjoyed our stay and are rerurning next year.....down side ..this is a poor country you need to have plenty of coins for the beggers,guides will for a price will take you around town but they will take you to the shops ..carpets ect and even when asked to visit historical sites will continue to do the shops.we paid off the guide and found our way around.Read lonely planet morroco its a must.

  • Stayed: September 2010, travelled as a couple
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2  Thank joylee50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2010

Had a pleasant week here : seems to be predominantly French guests . It would help to be able to speak some French - not just here , but in Morocco in general - as English is not widely spoken . The staff were all very attentive & helpful & the food was excellent thoughout our stay. Room overlooked a well attended garden . We were there as part of a package . As pleasant as our stay was - Its not a hotel that we would rush back to - it all seemed rather formal & was quite some distance from the centre . But if its peace & quiet , with an opportuinity to play golf & take some spa treatments , this could be the place for you .

  • Stayed: April 2010, travelled as a couple
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1  Thank HertsWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Riu Tikida Garden

Address: | Circuit de la Palmeraie - BP 1585, Marrakech 40007, Morocco
Phone Number:
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#70 Family Hotel in Marrakech
#72 Spa Hotel in Marrakech
#92 Luxury Hotel in Marrakech
#142 Romantic Hotel in Marrakech
Price Range: £86 - £163 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Tikida Garden 4*
Number of rooms: 257
Official Description (provided by the hotel):
The All Inclusive Hotel Riu Tikida Garden opens all year round and lies 3 km from the old inner town of Marrakech, a vibrant metropolis with approx. 800 000 inhabitants, lying at the foot of the Atlas mountains. The RIU Classic Hotels offer comfortable rooms and excellent facilities with great leisure and relaxation facilities, as well as international gastronomy. Enjoy a relaxing holiday - whether alone, with family, partner or friends! The location is ideal because of its proximity to Marrakech-Menara Airport RAK (7 km) and invites you to explore the area. The hotel has 257 comfortably furnished rooms and offers many amenities. Relax in our spa or get in shape at the fitness center. 1 outdoor pool, 1 indoor pool and 1 children's pool. For the youngest guests there is the RiuLand Kids Club (ages 4-7 & 8-12 years) and for adults, day and evening entertainment. For lovers of gastronomy, we offer live cooking stations at our main restaurant and Moroccan specialty restaurant, 2 bars. ... more   less 
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Also Known As:
Riu Tikida Garden Hotel Marrakech
Le Tikida Garden Marrakech
Hotel Le Tikida Garden
Tikida Garden Marrakech

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