My husband and I stayed at Es Saadi hotel for 3 nights mid July as a part of our honeymoon. Overall it was quite dissapointing . The rooms are clean , tidy and equipped just right although they would do with a refurbishment as it definitely was not 4* standard. There is no option to control the air cond temperature which left the room feeling quite warm , specially at night. room service was alright but extremely slow ( iron was delievered after 3rd call to the reception good 40 mins after the first call) the biggest let down of this place is the staff ( reception, pool staff and waiters) . my husband is moroccan and the treatment and attitude he was getting from the staff was incredible to the point that he was having arguments with them as they would mostly ignore him or answer in a very rude maner.
One of the cases was with a young man who he asked to put pool towels in our sun bed but he refused to do for a reason he said it was too windy but when i came down the room and did asked for it, it was done immediately, the thing that seriousely let me down as being fake about guests . same thing with the breakfast waiters . only time the staff would give attention to my husbands re
quests is if i would speak to the them .
the hotel also does not have a shop which is a bit annoying as theres no shops within the walking distance.
- Official Description (provided by the hotel):
- Not far from the bustling Medina full of history, in the heart of the peaceful Hivernage and in a 8-hectare green park, the Es Saadi Hotel is at 10-minute walk from Jemaa el-Fna, facing the snow-capped Atlas Mountains. The hotel has a 400m² swimming pool, heated in winter, and an Oriental Spa. The 150 keys' hotel, mainly composed of elegantly decorated air-conditioned rooms with balconies overlooking the pool or surrounding area. Suites and bungalows at the pool are included. 2 restaurants and a piano bar are available to guests. They also have privileged access to other facilities of the Es Saadi Marrakech Resort that are the Casino with its famous restaurant L'Epicurien and its late-dinning concept and the night club, the Theatro. It offers free Wi-Fi. Marrakech-Menara Airport is at 10 minutes. ... more less
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- Also Known As:
- Es Saadi Marrakech
- Hotel Es Saadi