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“NOT a 5*!”

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Es Saadi Marrakech Resort - Hotel
Ranked #119 of 500 Hotels in Marrakech
Certificate of Excellence
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“NOT a 5*!”
Reviewed 15 December 2013

This review is regarding Es Saadi Hotel not the Palace. Es Saadi is an OK hotel. Definitely not a 5*, more like 3*. Staff are nice and rooms are good. I would suggest getting a room with pool view and if you ask for a room higher up (4th floor) then you also get a very good view of the Atlas mountains. However, i found room being incredibly hot and stuffy. We tried turning an AC on, it wasnt helping much, so we had to sleep with our balcony open to get some cool air. Breakfast is quite good with plenty to choose from! Location is so, so - you need to walk 10-15 minutes to get to both, Marrakech old and new towns.

Room Tip: Choose a room higher up in the building facing the pool.
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  • Stayed December 2013, travelled as a couple
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Helpful?
2 Thank julia_trav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Dolus-d'Oleron, France
Level Contributor
147 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 13 December 2013

I stayed in a double room on the third floor of the Es Saadi Hotel, facing the swimming pool and was very happy with that. Breakfast buffet was included in the room price and given that this was during the Marrakech International Film festival, the price was not outlandish. The room had a balcony facing the afternoon sun and was perfect for a sunset cocktail. The pool is heated and quite welcoming. The staff is very friendly and helpful and the room was kept impeccably clean. The owner, a French lady who has lived in Morocco "forever", is constantly surveying the property and service and must be one of the reasons why Es Saadi by some is considered one of the best hotels in Marrakech.
The hotel was built in the early 1950 and therefore is not very modern, even though the rooms have all been refurbished, including wonderful matresses. It has a lot of storage space, something one does not find in modern hotels. The rooms are large (35m2) and the bathroom has a bath tub. My iPad, iPhone and MacBook worked fine on the the WiFi network, accessible without any codes.
There is a spa connected to the hotel and further into the garden the only real Casino in Marrakech, inaugurated in 1952.
Many travellers confuse the hotel Es Saadi with the palace Es Saadi. Both belong to the same family and in the same garden as the Casino. The Palace was inaugurated just about seven years ago and has only suites and villas, and one of Marrakech's largest swimming pools and a fantastic new spa. The price for a suite at the Palace is more than double than at the hotel. If you can afford it, stay ath e Palace. It is really palatial.
But, by all means, the hotel is more tha adequate and the Es Saadi complex is very well situated near the main sights, but in a quiet garden area.
One small thing on the negative: The breakfast room next to the bar and reception needs a little uplift. It is "cold" and dark, especially early in the morningt in the winter. The brakfast and service, however, is very good. All-in-all, Es Saadi is a place I would like to come back to.

Room Tip: Garden/pool view, upper floors
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  • Stayed December 2013, travelled on business
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Helpful?
2 Thank FHN21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 December 2013

This hotel is absolutely disgusting and should be shut down by the health department (if there is one.) there are bugs in the bathroom and a terrible smell that comes out of the drain in the sink.

The staff here is hopeless, we have called the front desk many times and nobody speaks English, but they say someone will call you back and nobody does. I tried to bring hot water back to the room from breakfast and was stopped like I was smuggling drugs. They wanted to charge me for room service for the hot water.

We inquired about a trip to the Sahara through the concierge and he quoted us at 500 euro per day, after some research and a couple of emails I booked three days, two nights for 200 euro total. This place is a sorry excuse for a hotel. My college dorms were in better shape than this place. If you want to get ripped off and stay in filth this is the place for you. If you want a true Moroccan experience, stay at a Riad. The Raids truly have your best interest in mind.

We got this hotel room for $50 a night and even that is too much. I would be irate if I had payed anywhere near their advertised rates.

  • Stayed December 2013, travelled on business
    • Value
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Helpful?
1 Thank Rckymtnrmx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vilamoura, Portugal
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 10 December 2013

We had an amazing stay at this resort. our Villa was beautifull with a large sitting area with a real open fire and an opulent bedroom and ensuite bath. the private pool was a great asset to our stay and the service from our butler was second to none even when you order a simple glass of coke it comes with all sorts of delicious nibbles. the only downside to the hotel is the location it is about a 15 min walk to the main square but apart from that you will be treated lke royalty and i would most definetly return.

Room Tip: Private Villa with pool
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  • Stayed January 2013, travelled as a couple
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Helpful?
1 Thank Emmaogaveto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 November 2013

Having visited this hotel in early July and being hugely disappointed after the money we had spent I will definitely NOT be returning. Travel Republic were a terrible booking agency and of no help at all once we had booked into the hotel (as it was a weekend they were unable to find anyone to help us, and when on a 4 day holiday not the most convenient!). This is the hotel NOT the palace - if you look on the Es Saadi Gardens website it is very deceiving - not in a good way, practically all of the images are of the palace - which is beautiful, NOT the hotel. The hotel is extremely old fashioned and depressing, albeit a good location to central Marrakech, the Medina (around 5 minute taxi journey). The food was appalling, we tried to eat in the hotel restaurant 2 separate evenings as had booked half-board, but due to the abysmal food we had no other option than to eat at other restaurants every night in Marrakech. The staff were very friendly and helpful, and the hotel was clean - the pool was cleaned at 8am every morning.

Room Tip: We had 'upgraded' to a pool view (at no extra cost, we previously called the hotel to arrang...
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  • Stayed July 2013, travelled as a couple
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Helpful?
1 Thank Hannah Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
187 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed 21 November 2013

Reasonable rooms, clean and comfortable.
The hotel is very 'French', with some staff not speaking English, and only two of thirty-odd TV channels in English. Some staff pleasant, others a little surly and unhelpful.
Food , and especially drinks, quite expensive.
Pretty dull public areas, and breakfast room quite dark and dingey. Reasonable but basic breakfast buffet.

Room Tip: Ask for pool view and higher floor. Town view gets no sun and can be noisy.
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  • Stayed November 2013, travelled as a couple
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Helpful?
Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wiltshire
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 November 2013

Peaceful location in vast gardens,we stayed on the fifth floor. Room was clean & comfortable with a safe too. If you go out at night following the paths with low lights you can walk for ages & easily forget which way you came. Pool very pleasant, plenty of sun beds & some swinging seating also good snack bar.
Very gloomy room for breakfast. Especially if eating early before full daylight.

Room Tip: Ask for room overlooking the pool & on higher floors.
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  • Stayed October 2013, travelled as a couple
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Helpful?
2 Thank wunchapple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Es Saadi Marrakech Resort - Hotel

Property: Es Saadi Marrakech Resort - Hotel
Address: Rue Ibrahim El Mazini - Hivernage, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Casino Hotel in Marrakech
#66 Spa Hotel in Marrakech
#87 Luxury Hotel in Marrakech
#157 Family Hotel in Marrakech
#191 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): £
Hotel Class:5 star — Es Saadi Marrakech Resort - Hotel 5*
Number of rooms: 150
Official Description (provided by the hotel):
Not far from the bustling Medina full of history, in the heart of the peaceful Hivernage and in a 8-hectare green park, the Es Saadi Hotel is at 10-minute walk from Jemaa el-Fna, facing the snow-capped Atlas Mountains. The hotel has a 400m² swimming pool, heated in winter, and an Oriental Spa. The 150 keys' hotel, mainly composed of elegantly decorated air-conditioned rooms with balconies overlooking the pool or surrounding area. Suites and bungalows at the pool are included. 2 restaurants and a piano bar are available to guests. They also have privileged access to other facilities of the Es Saadi Marrakech Resort that are the Casino with its famous restaurant L'Epicurien and its late-dinning concept and the night club, the Theatro. It offers free Wi-Fi. Marrakech-Menara Airport is at 10 minutes. ... more   less 
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Also Known As:
Es Saadi Marrakech
Hotel Es Saadi

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