before going I was somewhat dubious as the reviews were not the best. however I find that aany country other than UK/USa has different 5 star expectations and as long as you understand this all is good. We have stayed in the sister hotel Kenzi Menara also which is definitely 5 star but definitely 5 star prices. The prices for the Farah were cheaper but although not on a par with the Menara it wasn't too far off. the rooms were smaller and not quite so luxurious but still extremely good and good value for what we paid. I would say it is a good 4 star. As the prices are 4 star with some good bargains this is fine.We actually ended up booking a second room as we had a family room and decided instead of us all being in 1 room it would be nice to have the space and privacy of another room for our kids. We got a double room for 348 for 5 days for 2 by going online on my ipad as this was cheaper than taking the rates at the desk they were offering. But the staff were fantastic - they even gave us for the second room one right next to our original family room for no extra money.
I have to say we found the staff very helpful in every part of the hotel right through from reception and restaurant to the maids etc. Nothing was too much trouble they were smiley and whilst they did not approach us any request or approach to them was met with a smile and immediate response.
The food was excellent - we were half board and whereas sometimes this can be hit and miss (even at a 5 star in Dubai) here it was top rate every night. The breakfast was ok, not as much choice as the Menara but certainly plenty of choice etc to have something for everyone (one of my boys missed his bacon/fried ham)
the swimming pools are brilliant and its so handy for kids to have indoor and outdoor. It was one of our boys birthday whilst we were out and his highlight was the massages in the spa. thoroughly enjoyed it!
all in all we would highly recommend the Kenzi Farah and we will be staying there again on our next visit to Marrakech - we had some curtains made for our four poster on this trip and plan to get more window curtains on next trip - we saved £1700 by having them made in the Melah area compared to the quote we had at home for the same material !
- Official Description (provided by the hotel):
- A classic venue, typical of the Imperial City, a haven of peace set like a gem in a 3 hectors' private splendid park of luxuriant greenery and dappling hues and vivid colors, the mythical, iconic KENZI FARAH HOTEL is located in the very heart of the prime, trendy, cosmopolitan district "L'Hivernage".Completely renovated in 2011 and thanks to its privileged location, the KENZI FARAH HOTEL symbolizes and strikes the perfect balance between business and leisure. ... more less
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- Also Known As:
- Kenzi Farah Hotel Marrakech
- Kenzi Farah Marrakech