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“Nice hotel for the value!” 4 of 5 bubbles
Review of Hotel Marrakech le Semiramis

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Hotel Marrakech le Semiramis
Ranked #410 of 508 Hotels in Marrakech
Paris, France
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice hotel for the value!”
4 of 5 bubbles Reviewed 20 February 2009

Be sure to negotiate with the taxi drivers before you get in the cab. Never take their initial offer. Average cost to get around is 30-40 Dirhams. Watch your personal belongings in the souk (market place). Double check to make sure you don't leave any belongings in your taxi cab or you will never get it back. My girlfriend and I left a camera in taxi number 50 (the souk area) and the cab driver stole it. Ask for Rocky to take you around, he is nice and knows what people like.

The hotel is nice, quiet, and clean. The front desk personnel were not very friendly and made us switch rooms without giving us an upgrade. The shower cord in room R50 had a leak and water was all over the place. They attempted to fix it but it still didn't work and we had to take baths. When we switched rooms the tv had more channels than the previous room. You might want to ask for a tv with CNN and BBC and other channels if you want to watch the news in the morning.

Overall, it was a really nice hotel for the price that we paid. The pool is beautiful and the breakfast in the morning is pretty good. Make sure you get the freshly made crepes and ask for the mint tea to go along with it. It was a very nice romantic getaway and my girlfriend was impressed with my selection of the Kenzi Semiramis Hotel. We had planned to hit up the nightclub in the hotel but we dined out instead. I can't comment on the club but it is convenient that they have one located adjacent to the hotel. The music was not loud and we could barely hear it. The Aladin bar is beautiful and the staff are nice. The drinks are reasonaby priced but a little weak if you order a mixed drink. The hotel had a few families with children running around at the time, however it was not too annoying or too loud. I would certainly recommend this hotel to anyone planning to stay in Marrakech!

  • Stayed February 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank Keysony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,025 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (58)
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English first
Livingston, New Jersey
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 18 December 2008

My Fiance & I stayed at the Kenzi Semiramis in Marakech from November 30th - December 3rd 2008. We were skeptical because of some of the reviews we read. This is my reason for writing this review, to set the record straight. Our stay was amazing from start to finish. The staff was friendly & curtious. The hotel was beautiful & clean. The food of what we ate was delicious, although we only ate when we ordered room service twice & also the breakfast buffet. We had a beautiful room with a balcony facing the pool. I would recommend this hotel for anyone looking to stay in Marakech away from the hustle & bustle. The hotel was secluded but yet very easy & affordable to take taxis anywhere you wanted to go.
Thank you to Kenzi Semiramis for our wonderful stay!!!

  • Liked — It was beautiful
  • Disliked — Nothing, only wished we could have stayed longer
  • Stayed December 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank olympia623
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 15 November 2008

A group of us (four) went to Marrakech for nine days and stayed at Kenzi Semiramis. The Hotel was not exactly amazing, but we had a great time. The porters were helpful taking our bags to our room, and the receptionist too, even though only one of us spoke French to a good standard. The staff at the hotel really liked us, and were friendly, they thought were British celebrities!

We had two connecting rooms, one with a double bed and the other with two queen size beds. The view from the balcony was nice, overlooking the gardens.

The location of the hotel, meant that taxis are needed to get to the where the attractions but split four ways each time makes it much cheaper, plus haggling with the taxi drivers to get the cheapest quote makes it even cheaper! Nearby attractions include Marjane shopping centre and Gueliz.

The food was amazing!! The breakfast buffet has choice of the usual croissants, juice, cereal, but also Morrocan pancakes, which were divine! The restaurant, La Strada, had Italian food, which was value for money. The buffet place by the pool, was a bit expensive and the food was not as nice tasting, although they cook meat and fish to order.

The pool was ok, allowed us to have a swim. We particpated in water aerobics, which was fun and good excerice at the same time. Make sure you get a sunlounger straight after breakfast, since its hard to find one if you go to the poolside by 11am/12pm.

The hotel has a bar in the basement. They had live entertainment, but since most of couldnt speak French, it was not that entertaining. The DJ was good played a few tunes that made everyone dance,of the french fusion/arabic genre, plus there's shisha available for smokers.

Overall, I would recommend this hotel, as it does what is says on the tin, although it claims has 5* its not an 5* English equivalent of one, maybe a 3/4.

  • Liked — The breakfast buffet!!
  • Disliked — After certain hours on friday theres no where to get food
  • Stayed June 2008, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jerzee88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marrakech, morocco
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 14 November 2008

Trip Advisor is a really great idea but it does have an Achilles heel - it gives every whinger an opportunity to whinge and whinge and whinge. And it can - really unfairly - damage a hotel's reputation.

If you'd read one or two of the reviews of this hotel you wouldn't touch it with a bargepole. Well, I'm writing this review right now from a bedroom in the hotel (it had free Wi-fi, by the way - theyway some of the "reviewers" talk, you'd think it was hard to find hot water here).

This is our experience:

First, it's recently been refurbished. Everything is freshly painted and looks clean and bright. Maybe some of the reviews were written before this.

Second, the rooms are fine - large, comfortable beds, satelllite TV with BBC World.

Third, the food is good. Not outstanding and, maybe, calling this a 5-star hotel is a bit of an exaggeration but anyone who has been to this part of the world knows that you need to knock a star off any hotel. We had a very nice meal last night, with lots of fish and seafood and some great desserts.

So don't knock this place. You'll have a great time.

  • Liked — The overal ambience and public rooms
  • Disliked — The position out of town
  • Stayed November 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank AntiwhingersRus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
1 review
1 of 5 bubbles Reviewed 10 November 2008

well where do i start??

firstly when we arrived at the hotel we thought that were going to have a realy nice stay but to our distress the hotel just ended up being a night mare. We entered the hotel and went to the reception. The staff there were very rude and did not greet us just looked. After eventualy checking we were taken to our room.

This is where our problems began, we thought we had booked a double room but was actualy given a 2 double bedroom why we will never no!!!!! The room was very dark and dreary and had obviously not been updated since the 80's. The view from the balcony was a lemon tree. The curtains, bed trows and carpet were very old and dusty.

The worst thing about the room is still to come, the air con did not work and when we asked staff about ths they said that they were turned off. Now for the clincher there was a wall plug in our bedroom that was hanging of with exposed wires. We were so angry that we went to see the duty manager we explained to him, He sad it would be sorted but nothing happened. We tried tell the manager that this was no way a 5* hotel but he insisted it was.

As for the amnities everythng had to be paid extra for gym, safe and spa etc.

I would not recomend this hotel to any other race than FRENCH, the staff hardly understand a word of englsh. If you are under 50 do not stay here as the holtels main clients are elderly french people. There is nothing there for average holiday maker just a very boring quite dated hotel with rubbish food.

U have been warned to stay at this hotel you have to be CRAZY a complete lie no way 5* ive been to 3* which would wipe the floor with this hotel.

DONT DO IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

  • Liked — nothing
  • Stayed November 2008, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank rosseLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Marrakech hotels

West Kelowna, Canada
Level Contributor
72 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 bubbles Reviewed 1 July 2008

Surly, unhelpful front desk staff. No air conditioning in the lobby, public areas etc. We booked 5 bedrooms , only one had air conditioning that cooled the room enough to sleep.
Buffet breakfast was ok, the waiter we had was extremely helpful.
There are other large hotels in this area so I would not bother trying this one. The temperatures hovered in the mid 40's so it was pretty hot but air conditioning would have made it tolerable.

Having to get a taxi into town each time was a nuisance so I would recommend staying in town.

A disappointment for all of us.

  • Liked — The buffet breakfast
  • Disliked — No air conditioning
  • Stayed June 2008, travelled with friends
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank catloverSotogrande
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
usa
1 review
1 of 5 bubbles Reviewed 21 May 2008

I know this is going to be a lengthy review, but please be patient and if you don't read any other reviews PLEASE READ THIS ONE!!

My fiance and I stayed at this hotel May 1, 2008. At first it looked very nice. There was a gate arm with a guard at the entrance which made us think that this would be a really good hotel, but when the guard has to take any type of break, no one covers for him; therefore, you have to wait for someone to open the gate arm to go in or out. The parking was easy getting in, but difficult getting out. The lobby is very pretty, but quite deceiving when it comes to the rooms. We asked for a room with a king sized bed and was told that was not a problem. We were taken to a room that had two double beds and had not been cleaned (it was 3:30pm). It had a really bad view from the balcony, if you can call it a view. We were asked to wait at the pool while the room was cleaned. We were tired a really just wanted to rest, so we went back to the lobby and asked for another room WITH a king size bed and a better view. We were taken to a room that had two double beds and the view was worse than the first room (it was clean though). It was very warm in the room and the air conditioner never did cool the room even turned down as low as it would go. We were very thirsty, but everything in the mini bar was warm. My finance phoned and asked for some ice but no one knew what ice was, but they did say that they would bring some cold beverages to our room. After about one hour, when no one showed up, (beverages still warm) I went to sit by the pool to cool off. The restaurant has tables by the pool. I sat at one near the pool, but no one ever came to ask if I wanted anything. Another hour passed by and I went back to the room....no cold beverages. I went back to the lobby and had to show my you-know-what to get them to bring ice and cold drinks to our room which they did within five minutes. The beverages were swapped for cold ones and a bucket of ice was brought to our room. About ten minutes later, there was a knock on the door. It was deduced that the refrigerator was not working....duh!!!!......so it was changed. out. We left the hotel the next day after a very fitful sleep because of the air conditioner not working well. I told the man in the lobby that, because of all the problems incurred, and at a cost that was not even worth GOOD service, that I felt the hotel owed us something; therefore, we were not going to pay for anything in the mini bar. The man kept saying we had to. After a bit of vocal defense, my fiance and I walked out of the hotel without paying for the beverages or food in the mini bar. It was the least they could do, though it was not agreed upon by the hotel staff.

So.....did we like anything about this hotel????? The pool was quite beautiful and there was an electrical outlet on the front of the table between the beds.

Do we recommend this hotel????????? NO NO NO NO

Will we ever stay there again? NO NO NO NO NO NO NO NO


Constance and Tariq

  • Liked — nothing
  • Disliked — everything
  • Stayed May 2008
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank roxie55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Marrakech le Semiramis

Property: Hotel Marrakech le Semiramis
Address: Semlalia BP 525, Route de Casablanca, Marrakech, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#198 Spa Hotel in Marrakech
#222 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Marrakech le Semiramis 4*
Number of rooms: 182
Official Description (provided by the hotel):
Modern 4-story hotel with 2-story atrium lobby, situated on palm-studded grounds, near commercial area. ... more   less 
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Also Known As:
Hotel Kenzi Semiramis
Kenzi Semiramis Marrakech
Kenzi Semiramis Hotel

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