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“Oasis amidst chaos”

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Les Jardins de La Koutoubia
Ranked #69 of 496 Hotels in Marrakech
Certificate of Excellence
Surrey, England
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Oasis amidst chaos”
Reviewed 23 February 2008

A lovely hotel admist the madness of old Marrakech and one which provides an oasis after the hustle and bustle of the city. With a variety of resturants and it's excellent spa, visitors can indulge themselves in the chaos of the souks/medina as much/little as they wish, knowing that there is the "safety net" of this retreat never too far away.
If one really must stay in the old part of the city, I would whole-heartedly recommend this hotel.

  • Liked — Quality admist the Old City
  • Stayed February 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank TravellingMystic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (134)
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Surrey
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 February 2008

The hotel was 5/5 for location, 30 second walk from Jemma El F'na Square, and once in the hotel its peaceful and calm. We went out of season so the hotel lacked atmosphere due to it being so quiet. The staff had very poor English so we struggled with the little French we knew, thats not really a critisism just advise. The breakfast was awful, the one dodgy toaster didnt brown the bread and the Q for eggs was so long it wasnt worth the wait. The rooms got cleaned about 4pm daily which was always the time we were in there. The Clarins spa was nice and peaceful but again even though the surroundings were plush the hotel lacked atmosphere - it was deadly quiet and staff behaved like robots. We didnt feel like we'd had a 5 star stay and would advise going to a hotel in Hivernage for 5 Star luxury.

  • Liked — The Clarins Spa and Architecture
  • Disliked — Lacked personnel touch and atmosphere
  • Stayed February 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank RG16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marbella
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 February 2008

This is a lovely hotel in a great location. Just a few minues from the main square and an oasis of calm.

The main rooms are very nice. Service is sometimes a bit slow and haphazard (it can take several requests to get a full place laid forbreakfast) but always friendly and polite.

The only complaint from us was the bedroom. We had a standard room which was dark and cramped and we never got the air con to work properly. Even though we were there in January the room was constantly too hot. However the rooms were always absolutely clean.

Use this hotel but pay extra and get a better room

  • Liked — Location and public rooms
  • Disliked — Bedrooms
  • Stayed January 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank happytraveller84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hertfordshire, England
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 17 November 2007

We booked this hotel because of the location as recommended here, but we were slightly apprehensive due to some of the negative reviews. Our experience was excellent. From the moment we arrived every member of staff was warm and helpful, from the guy that cleans the pool to the receptionists. Our room was spotless with rose petals arranged in the bathroom and the bedroom on arrival. We ate in three of the hotel restaurants all of which were great and the piano bar is terrific. There is a central swimming pool surrounded by a courtyard off of which are some 'random' soft furnished rooms where it's possible to escape with a book if you want to. At one end of the courtyard is an open area where you can sit and in the evenings this had a roaring log fire - the most romantic of settings.The location as mentioned before is perfect. Turn left and in two minutes you are at the Jeema square or turn right and in one minute you are on avenue Mohammed V. Yet despite this when you come back to the hotel you are into an oasis of calm. The spa area is first class with a large pool and many treatment rooms if you are into that. The hotel definitely has a Moroccan feel to it and I would certainly stay here again.

  • Liked — Atmosphere, service, location
  • Disliked — Nothing
  • Stayed November 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Drdrill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wales
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 November 2007

what a setting- after a busy day in the souks or sightseeing you walk through the doors of the hotel and enter another place! the hotel was really clean the staff were helpful and the room was airy and spacious. The breakfast were good with plenty to choose from and eat. We also ate in the hotel restaraunts which were equally as good.A lovely way to see Marrakech experience the local life and then end the day with a swim and a relax definately go again and would recommend to anyone.

  • Liked — the atmosphere and the standards of everyting
  • Disliked — nothing
  • Stayed October 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank WalesThomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 October 2007

We spent 2 nights here after a week's 4x4 safari and it was a real treat, didn't seem to be many people staying when we were there. Our room was the most basic one so it was small but beautifully furnished. From a design perspective, this hotel is beautiful and furnished well, it looks wonderful at night. We found the staff helpful, and the food was very nice, especially the Indian restaurant. It wasn't as expensive as we thought it would be. The spa is gorgeous, especially the pool and the treatments are all Clarins. They are having some work done to extend it at the moment. As other reviews mention you really can't knock the location (but be prepared for the early wake up calls from the mosque - no need for an alarm!) All in all a lovely place to explore Marrakech from.

Stayed October 2007
Helpful?
3 Thank VXT1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 28 October 2007

This is a little peace of tranquil paradise in the midst of chaotic Marrakech - beautiful leafy landscaping frames the pool and the rooms are spacious, beautiful and opulent.

Check out the spa too - fabulous internal pool and great spa menu.

  • Liked — central location, huge luxurious rooms, great pool
  • Stayed March 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank cvl333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Les Jardins de La Koutoubia

Property: Les Jardins de La Koutoubia
Address: 26 Rue de la Koutoubia, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#11 Business Hotel in Marrakech
#35 Spa Hotel in Marrakech
#50 Luxury Hotel in Marrakech
#84 Family Hotel in Marrakech
#112 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Les Jardins de La Koutoubia 5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Les Jardins De La Koutoubia Hotel Marrakech
Jardins Koutoubia Marrakech

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