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“A haven of tranquillity, greenery, sunny nooks and Moroccan beauty.”

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Les Jardins de la Medina
Ranked #56 of 500 Hotels in Marrakech
Certificate of Excellence
Reviewed 11 January 2012

I found Les Jardins de la Medina, a very mixed bag. It is a superb property, excellently maintained and always exceedingly clean. Breakfast was always fresh and well prepared and with a great variety. We stayed at the hotel in December 2011 for 7 nights. Our highlights can be seen from the photos, we really appreciated the roof garden and the fact that the pool was heated and covered at night, which meant it was useable even in December. I had a morning cookery school which I thoroughly enjoyed.
We had a couple of problems one of which at the very end of our stay was nothing to do with the hotel or Riad itself and the staff there went overboard to help us out, thank you. The other problem was a kind of ‘equipment failure’ all I can say is if you are going to use the Hamman check they now have marble beds and not wooden ones.
I learned whilst in Morocco (we were there for 4 weeks and we have another revue for the Atlas Hotel in Essaouira) two things - if you say something is ‘okay’ and you are actually making a British understatement your okay will be taken at face value, so if you have a problem say so and it will be dealt with. I also learned Moroccans are very adept at making decisions on your behalf (most of these are on the street) or on behalf of their employer, so your problem may not be passed on, unless you make it very clear that the problem should be. It seems to me there is no ‘day book’ in Moroccan hotels, as in good UK hotels in which incidents; queries are recorded and discussed or passed on. So don’t expect people to know or be mind readers.
We found both here and in Essaouira the 7.30 pm time for dinner too late for us, although at Les Jardins you can eat a decent and healthy meal up until 6 pm and if you get eh chance to try their rose flavoured ice cream, do!
As mentioned by others, the Souks or the main square are a good 20 minute from the hotel and this can be a hostile 20 minute walk, I would recommend you use the services of a Moroccan guide for many reasons. Or simply stay inside in this haven of tranquillity, greenery, sunny nooks and Moroccan beauty.

  • Stayed: December 2011, travelled as a couple
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1  Thank RosieO060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 4 January 2012

Marrakech itself is very different for a European but still charming
Les jardins de la Medina was a peaceful haven after a day in the crowd and suk
I am a hotel manager in Rome and love hotels I really appreaciated the hotel and would spend there the entire stay , but of course the city itself has important landmarks that cannot be missed .
We booked a solarium room which is wonderful
I loved the gardens the breakfast and ecole de cuisine
all the staff including the Gm and the hotel manager and the chef are always very attent and helpful it is really a hotel de charme
you can book this hotel for an escape from your crowded and busy life for romance and al so for families
I would love to book it again when in marrakech
thank you to LUc and to Christiane with only 3 days break I could recharge my batteries

  • Stayed: December 2011, travelled with family
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Thank ariannaroscioli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2012

Oasis is the word. If you just want to chill out in the beautifully peaceful enclosed garden or by the pool, this is the place. The buzzing old town part of Marrakech is right outside the front door, but you wouldn't know it. Especially good in November & February - a short flight & a very brief transfer get you to warmth, sunlight and a different world (just the antidote to a dank, cold English winter that doesn't seem to end!)

  • Stayed: February 2011, travelled as a couple
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Thank Trevor555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2011

We have visited Marrakech many times, with and without our young children and we have stayed in a number of different hotels and riads. The Jardins de la Medina is definitely one of the nicest hotels I have ever stayed in.
The buildings are typically and attractively Moroccan in style but very well thought-through for Western needs and those of small children (the room came with a baby bath, bottle warmer, travel cot and lots more), the gardens are beautiful (and house a family of tortoises) and the pool is perfect. We stayed during August and outside it was extremely hot but the rooms have good air conditioning and the terrace and restaurant had a clever water sprinkler system to cool people down.
The hotel is very family-friendly (as well as all the baby facilities in the room, every evening they cooked the pasta that we brought for our toddler to eat) and the staff were all really helpful. There was a mix of families and couples and everyone seemed to be having an equally wonderful holiday.
We arrived during Ramadan (though we didn't realise beforehand) but we were able to get food and drinks as we wanted. The quality of the food was excellent - we enjoyed breakfasts and dinners on the terrace and lunches at the pool and were often tempted not to even leave the hotel, despite all the fab food places Marrakech has to offer!
The hotel is located in the kasbah area of the city, away from the wonderful madness of the main square but close enough to walk to. It is also easy for a taxi to get to, unlike some Marrakech hotels.
We will undoubtedly stay at the Jardins de la Medina the next time we visit Marrakech - it offers such a perfect mix of riad and hotel - and would highly recommend it to any couple or family visiting Marrakech.

Room Tip: The rooms near the pool are very nice, as are the ones opening on to the garden.
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  • Stayed: August 2011, travelled with family
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1  Thank Matissefan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2011

The hotels is a beautiful Oasis in a hectic city. Once you're inside the walls, you don't notice any of the noise and it's easy to relax by the pool. And thank goodness for the pool - we (rather stupidly) went in June/July - and it was stupidly hot - the only thing stopping us from hiding in our air conditioned rooms was the lovely pool and gardens.
We has lunch at the hotel once, which was superb, but didn't stay for an evening meal (far too many other places to explore).

It is quite far to the 'square' from here - easy to walk - but by the 3rd day of this daily routine it got a bit tedious. Unfortunately most attractions are the other side of the square. But it's the sacrifice you pay for a pool, quietness and open space.

Only annoyance was the fact the hotel charged through the roof for bottled water (around £4 for a 500ml bottle!). So we bought water on a daily basis from a tiny shop right outside and save around £100 in a week compared to if we'd bought it in the hotel. They did tell us off on a number of occasions - but we ignored them. In 45 degree heat you need water and plenty of it - we were buying 5 litres at a time - so there is no way I was going to the bar to buy a 500ml bottle every time I needed a drink. So buy you water outside, and ignore them if they try and tell you off - they're not going to chuck you out over it!

  • Stayed: June 2011, travelled as a couple
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1  Thank HotelReviewer48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2011

Fabulous. Weather was not good, but always a log fire burning in the salon. For us the location was perfect, as although it was a 15 minute walk to the square, we loved walking past the locals, and chatting to them when we could. Our room looked out on to a quiet alley, and it was great standing in the bath with our head sticking out of the little window watching a couple of local election marches, with shouting and cheering. Breakfast was great - probably one of the best we've enjoyed in a hotel. Not ridiculous wastage, but a great variation - hot/cold, sweet/savoury, eggs to order, and warm pancakes and other local goodies cooked on the spot. Pool looked fabulous, but due to weather we didn't try it out.
Staff couldn't do more to help us, and their friendliness was genuine. Good pick-up from the airport, and he was there waiting for us, even though our flight was delayed 1hr.
We left Marrakech for the beach for a week, and returned for one night for our flight the next day. We decided to sample another, similar priced, riad for that night. We were glad to have the comparison, and decided Les Jardin wins - absolutely no contest. If we visit Marrakech again, we will definintely stay here. Fabulous.

  • Stayed: November 2011, travelled as a couple
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Thank kamagogo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2011

We had a fantastic stay at Les Jardins de la Medina. After the first night we were not that happy with our room because of the noise from the kitchen, but without a problem we were offered another room on the other side which was very quiet.
In the morning we were woken up by the birds. Beautiful garden, lovely heated pool, great views from the terrace. The staff is perfect. We had dinner and lunch in the restaurant and both were very good. Very nice atmosphere in the bar with the fireplace. Breakfast buffet was delicious with freshly squeezed vegetable and fruit juices.
I would definitely recommend this hotel to anyone who would like to explore the medina!

Room Tip: We had room 102 and this one was perfect for us.
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  • Stayed: November 2011, travelled with family
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Thank justagirl12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Les Jardins de la Medina

Address: Derb Chtouka, 21 | Kasbah de Marrakech, Marrakech 40000, Morocco
Phone Number:
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Marrakech
#29 Spa Hotel in Marrakech
#37 Luxury Hotel in Marrakech
#38 Romantic Hotel in Marrakech
#39 Business Hotel in Marrakech
Price Range: £136 - £336 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Les Jardins de la Medina 5*
Number of rooms: 36
Official Description (provided by the hotel):
Charming hotel and tasteful restaurant, Les jardins de la Medina benefits from the luxuriance of an exceptional 3000 m² garden in the heart Kasbah of Marrakesh, not far from souks and from historic monuments such as Djemaa Lefna ... In this historic house, the WiFi is free in the rooms as well as in the overall hotel; the breakfast and the smile of the staff are included too! ... more   less 
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Also Known As:
Les Jardins De La Medina Hotel Marrakech
Jardins De La Medina

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