I found Les Jardins de la Medina, a very mixed bag. It is a superb property, excellently maintained and always exceedingly clean. Breakfast was always fresh and well prepared and with a great variety. We stayed at the hotel in December 2011 for 7 nights. Our highlights can be seen from the photos, we really appreciated the roof garden and the fact that the pool was heated and covered at night, which meant it was useable even in December. I had a morning cookery school which I thoroughly enjoyed.
We had a couple of problems one of which at the very end of our stay was nothing to do with the hotel or Riad itself and the staff there went overboard to help us out, thank you. The other problem was a kind of ‘equipment failure’ all I can say is if you are going to use the Hamman check they now have marble beds and not wooden ones.
I learned whilst in Morocco (we were there for 4 weeks and we have another revue for the Atlas Hotel in Essaouira) two things - if you say something is ‘okay’ and you are actually making a British understatement your okay will be taken at face value, so if you have a problem say so and it will be dealt with. I also learned Moroccans are very adept at making decisions on your behalf (most of these are on the street) or on behalf of their employer, so your problem may not be passed on, unless you make it very clear that the problem should be. It seems to me there is no ‘day book’ in Moroccan hotels, as in good UK hotels in which incidents; queries are recorded and discussed or passed on. So don’t expect people to know or be mind readers.
We found both here and in Essaouira the 7.30 pm time for dinner too late for us, although at Les Jardins you can eat a decent and healthy meal up until 6 pm and if you get eh chance to try their rose flavoured ice cream, do!
As mentioned by others, the Souks or the main square are a good 20 minute from the hotel and this can be a hostile 20 minute walk, I would recommend you use the services of a Moroccan guide for many reasons. Or simply stay inside in this haven of tranquillity, greenery, sunny nooks and Moroccan beauty.
- Official Description (provided by the hotel):
- Charming hotel and tasteful restaurant, Les jardins de la Medina benefits from the luxuriance of an exceptional 3000 m² garden in the heart Kasbah of Marrakesh, not far from souks and from historic monuments such as Djemaa Lefna ... In this historic house, the WiFi is free in the rooms as well as in the overall hotel; the breakfast and the smile of the staff are included too! ... more less
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- Also Known As:
- Les Jardins De La Medina Hotel Marrakech
- Jardins De La Medina