Phillippe was extremely helpful before we arrived and responded to any questions I had as well as putting me in touch with a local hot air balloon company. Our luggage was transported to the riad, a service that was invaluable seeing as we would probably had a stressful experience finding the place otherwise.
We had a great welcome and the riad was clean and friendly and in a great location. We stayed in the Red room which was lovely although could be a little noisy!
Mohammad was probably our star of the stay, he made us full Moroccan breakfast at 5 in the morning on 2 occassions, although he didn't speak any English we managed fine through some classroom french and sign language. (he definately thought we were bonkers getting up at that time!) Also recommend having a meal there.
All in all a great first experience of MarrakechMore