This hotel as a great potential but...in general the service in the bars, in the reception etc.. is "nonexistent". Big exception is the Moroccan restaurant which is top in service- 10 points-great food marvelous service. We did book 3 suites and on arrival at 16h00 only one suites ready and we did have to wait for more than 2.5 hours so as to finally move in (after lots of stories and uncontrolled move in out attempts). Rooms and suites are great in design and well equipped and clean. Spa area a "Must see" -very design cosy and relax. The roof top Swimming pool and sun relax area is cool and top -if...you do accept the very amateur Service.
General Managment did not react on our problems and even did not react on a direct mail... beside the fact that we did spend more then 4000 Euro in 3 days in the hotel...
- Official Description (provided by the hotel):
- Located in the heart of a vibrant and magical city, The Pearl Marrakech exudes the mystery and exoticism of another world. This is the ultimate escape, a cool haven of discovery and pleasure. Whether seeking an engaging nightlife scene, renowned fine dining or a day of spa relaxation, The Pearl Marrakech is a luxurious experience, evoking a sophisticated, chic ambiance with discreet and effortless service. Designed by the acclaimed Jacques Garcia, its opulent interior blends precious marbles with sumptuous velvet and other rare textiles, creating an intimate atmosphere with a modern edge. Ceilings in the lobby are hand-carved wood, and a central rotunda is surrounded by an intricately patterned Moroccan design. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Ebookers, Hotels.com, TripOnline SA, Traveltool, S.L.U., LoveHolidays, Odigeo, Priceline, Evoline ltd and HotelQuickly so you can book your The Pearl Marrakech reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.