Swaying palms, jasmine and roses, tranquillity, an oasis to return to after the hustle and vibrancy in the souk. My daughter and I enjoyed the week between 13 and 20 July in a fairly basic room which had it's own terrace/balcony overlooking the pool with comfortable patio furniture.. The first half of the week was quiet - just perfect for me; muted music in the evening was very much to my liking as was the lack of any during the day. The second half of the week was busier, not quite so peaceful by the pool. One noisy toddler arrived on our last day but as mine are grown up it's easy to say! In high season though, it may be a little crowded round the pool, with a tussle for sun loungers.
I agree with other reviewers about the shuttle - it does get wearing bartering with taxi drivers though we always managed to pay the recommended 100 D in the end. Watch out for the hard sell in the Souk - especially the Argan Oil and Spices get up. They sat us down and gave us an unrequested mini lecture on the benefits of their produce and then chummy turned nasty when all I bought was some overpriced saffron. The co-operative for women rug makers was also part of our guide's walkabout (and you definitely need a guide day time in the souk) where you seem to be expected to fork out thousands for a rug to lug home. The guide can be seen to be taking his cut in cash when you buy anything.
Eating from one of the many stalls in the souk in the evening is fun and cheap - they all seem to watch Only Fools and Horses and have all the patter! The restaurants were not such good quality although 7 Saints is worth a mention - clean, recognizable scram and dirt cheap. The fresh orange juice is everywhere and moreish....if you don't want it sweetened remember to say "sans sucre".
Food in the hotel is good tho expensive and choice limited. Wine ditto but the ambience is what you are paying for. Service is first class and manages not to be obsequious. Compared to other 5 star hotels - let's say The Langham and The Lowery, service better, prices cheaper, enjoyment greater. I'd go back any time. Special mention to Karim, "Jo" and the lovely guy at the pool who served drinks with olives and nuts. Actually all the staff were fantastic and faultless. The Manager works very long hours and seems to run a tight ship which I liked, tho he did tell us off for letting to cat lick my yoghurt pot - quite right too!
Oh, sorry, there is one criticism; one member of staff managed to keep up a loud, shrill monologue (probably speaking to someone else but they were drowned out) from the lunch time restaurant every single day between about 12 and 14:00. She just didn't stop talking (the last day - Sunday was for a shorter time) and where our terrace was situated we got full volume. My daughter plugged herself into her Ipod but I did have to stop myself asking her to shut up! Because it is such a peaceful haven she did grate somewhat and I noticed some prolonged glares from others round the pool.
All in all though, if this was Eden, I'm in.
- Official Description (provided by the hotel):
- Conveniently close to the beating heart of the imperial city, Mosaic Palais Aziza & Spa, discreetly nestled away in the heart of a green oasis located in the most exclusive recess of Marrakech's palm Grove "La Palmeraie," it is an elegant and serene haven of luxury and simplicity. This five star deluxe boutique hotel offers richly appointed guest rooms, suites, pavilions and garden villas tucked away in 5 acres of lush gardens planted with fruit and palm trees and lined with flower beds tastefully laid out around patios and pools. Harmoniously blending traditional Moroccan architecture with state of the art amenities, attentive service and outstanding facilities created to seduce the discerning traveler. ... more less
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