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“Stunning place for couples! We'll definitely go back.”

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Palacio de las Especias
Ranked #20 of 1,159 Marrakech B&B and Inns
Certificate of Excellence
Reviewed 8 December 2013 via mobile

We had an amazing time there. The restaurant was so good we only dined out once and the Moroccan bath was perfect right after dinner. Friendly service, they sort out anything you need if you want something for your room or you want to plan a day trip and it's the perfect place to come back and relax after a long day out.

  • Stayed: October 2013
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Thank tiansebs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jose b, Gerente at Palacio de las Especias, responded to this reviewResponded 9 December 2013

Hello Sebastian.

Thanks a lot for sharing your review with TripaDvisor community.

We are happy to read your fantastic opinion about Palacio de las Especias our staff will be happy if you feel like home.

We are glad that you have enjoyed your stay with us and hope to see you back another time.

Best Regards from Marrakech

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Reviews (517)
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54 - 60 of 517 reviews

Reviewed 8 December 2013

Really enjoyed our stay here. Very tastefully finished riad, the courtyard and the roof particularly lovely. Service was friendly, location - great, breakfast - tasty. No complaints from this customer. Highly recommended.

  • Stayed: November 2013, travelled as a couple
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Thank aar0ns99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jose b, Gerente at Palacio de las Especias, responded to this reviewResponded 9 December 2013

Hello Aaron
Thanks a lot for sharing your opinion with us and the TripAdvisor users, While reading your review, we have the feeling that you have really enjoyed being in Marrakech and in our place.
Thanks for choosing Palacio de las Especias and for your fantastic review.
Hope to see you back one day. Thanks a lot once again and Best Regards from Marrakech

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Reviewed 11 November 2013

Our second Riad in Marrakech and they couldn't have been more different. Our first was dark and dramatic and this one light and elegant. Our room on the ground floor was very sweet and beautifully decorated as was the whole Riad. Lovely linens and towels and the best shower ever. Breakfast was delicious and the courses just kept coming - a bit confusing as to what was coming when as we found ourselves eating the sweet before all the savouries had arrived. Best orange juice. Sadly didn't have a chance to experience cocktails on the beautiful terrace but did have mint tea there before we left for the airport. The whole Riad is beautifully and artistically decorated and the staff quietly efficient, helpful and friendly. All in all a fabulous last night in Marrakech and we will certainly be returning.

Room Tip: Our room was on the ground floor and although very lovely may be a little public if the Riad is full...
  • Stayed: November 2013, travelled with family
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Thank kRISTINA R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jose b, Gerente at Palacio de las Especias, responded to this reviewResponded 15 November 2013

Hello Kristina.
Thank you for your wonderful review.
We're excited.
We are happy to read that everything was perfect and that yourexperience with us was nice.
If you decide to return to Marrakech, we will very happy to see you again in Palacio de las Especias.
We send you warm greetings from the whole team.
Thank you for the confidence & thanks for enjoying our riad.
Best!!!

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Reviewed 2 November 2013

We highly rate this riad. We stayed there for one night and arrived late after a relatively long and tiring flight with our 3 year old daughter. From the moment we arrived we felt so comfortable and relaxed. The staff were so friendly and hospitable and even prepared a delicious dinner for us at 11pm as they realised we hadn't eaten. Our room on the first floor was beautiful and my daughter felt like a princess. Breakfast was also delicious. Overall we were so happy and would like to return.

  • Stayed: October 2013, travelled with family
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Thank RanjuP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jose b, Gerente at Palacio de las Especias, responded to this reviewResponded 3 November 2013

Hello
Thank you for your great review.
We are happy that your experience at our riad was so good.
We like to read that you liked Palacio de las Especias and our service.
Thank you for choosing us for your vacation.
If you return to Marrakech we love coming to your presence at the hotel.
Best regards!!!

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Reviewed 25 October 2013

We spent 4 nights in Palacio de las Especias celebrating my wife birthday!
Everything was wonderful! The Riad was beautiful renovated with an exquisite taste. Breakfast was delicious everyday, and the staff very friendly, attentive and helpful for everything that we needed.
We enjoyed a special traditional dinner the first night, and the food was very good. Also, we had tea at the fantastic terrace a couple of time.
Our room was in the main floor next to the patio and small pool.
We had a great time. Thank you very much.

  • Stayed: October 2013, travelled as a couple
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Thank sebipla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jose b, Gerente at Palacio de las Especias, responded to this reviewResponded 28 October 2013
Google Translation

Gracias a ti sebipla
Nos ha gustado mucho tu estupendo comentario, nuestro objetivo es que nuestros clientes lo pasen genial en nuestro riad más aun cuando se trata de ocasiones especiales como fue el aniversario de tu esposa.
Queremos darte las gracias por tu amabilidad y por habernos elegido para tus vacaciones.
Te mandamos un afectuoso y cariñoso saludo esperando volver a verte en palacio de las Especias.

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Reviewed 11 July 2013

We stayed here just for a night. From the moment I got their warm and welcoming reservation e-mail I knew I was going to a nice riad. And I wasn't wrong! Our room (Bab Agnaou) was just fantastic: super clean, spacious, a highly classy bathroom and furnished with impeccable taste. I especially fell in love with the scent of the soap. It has a very cute terasse as well -although we didn't get to spend much time there as it was really hot in the daytime-. Nice souvenir jewelery are being sold right next to the reception desk. The breakfast is overall satisfying with freshly squeezed orange juice and Moroccan sweets. Maybe an improvement is needed for the tea. (You only have Lipton tea bags.) The staff are efficient, kind and friendly.
The only minor inconveniences: The WiFi connection was not the best. And we would like to have the choice to pay by credit card.
On our departure day, we left the riad thinking that our prearranged taxi was there. However, the clocks were moved back one hour for Ramadan, and clearly the nice guy at the reception desk did not know about that. My father and our family friend, both over 50, did not really enjoy waiting under the boiling sun for 15-20 minutes. Fortunately, they made up for it by treating us to mint tea and fruit juices.

  • Stayed: July 2013, travelled with family
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Thank Hozeret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jose b, Gerente at Palacio de las Especias, responded to this reviewResponded 18 July 2013

Thank you very much to share your opinion with Trip Advisor’s followers

We are glad to know that everything in Palacio de las Especias deserves your expectations and our RIAD looks excellent in advanced.

We try very hard in achieving our guests’ expectations and the quality of all our services. It is great to know the warmth while writing makes you feel you would like our Riad very much as we infer by reading your remarks as general speaking you like everything in our hotel, the room, bath, the quality of our amenities, the terrace (which we regret you could not enjoy a lot as you only stayed one night), our exquisite breakfast and the boutique you really liked.

We are confused and unhappy due to your final valuation as you describe as NORMAL as you previously describe as very good. We take care all the details to maintain our quality standard over the average of the Riads and we expect our guests’ valuation was at least VERY GOOD. You said that in Breakfast you could only take Lipton Tea. One of our strengths is Breakfast as it is one of the few Riads which offers a complete buffet breakfast with tea, cereal, yoghurt, fresh bakes pastries, milk, Typical Moroccan pastries and fresh fruit available all day long. We also provide table service with Moroccan tea, coffee, orange juice, fresh baked croissant, jam and two Moroccan specialities homemade which change everyday to avoid the plain continental breakfast. We also offer scramble, boiled, fried eggs so we really think that it could be improved but it is quite good as it is. We take care of your remark and we will try to offer different brands.

It is rare you suffered problems with WIFI because we have recently improved the connection to get good signal even in the terrace.

Moroccan telecommunications are not the best of the world as only one company offers the service so there is no way. Riads are old palace and some of them are built with wide walls so WIFI is not as good as it is in other places.

It is true your remark according with the payment by credit card. We started six months ago our path as a hotel so we are dealing with the bank to get credit card payment accomplished. As nowadays we cannot offer this service we take special care to inform our potential clients of this issue to avoid misunderstandings we inform by mail, in our webpage, we remark it in confirmation and our staff takes special attention on this in the invoices.

We want to thank you have chosen us and we trust you will choose us again of you come back to Marrakech. Happy summer

Kind regards

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Reviewed 29 May 2013

Stayed for 5 nights in the second half of May , and booked the Bab Doukala double room on the first floor ... the one with the copper bath tub . Lovely room , well furnished and very comfortable .

This is a fairly new Riad which opened as recently as Nov 2012 or thereabouts . The refurbishment work has been done very well , and it is a beautiful small Riad with about 6 or 7 rooms. Its best to get a room on the first floor giving the view down over the centre of the Riad

The terrace on top of the building is stunning and most definately 5 star . There are sun loungers , umbrellas , shaded day beds , and a Berber tented area to relax in the shade . All very well done . A great place to relax in late afternoon after a day out in busy Marrakech .

The location is also good being just 400 metres to the North of the Souks whilst still being in the old Medina area . So you easily get everywhere in the Medina on foot .

This could become a wonderful 4 star boutique hotel one day , but first it has to find its feet and work out how to cater for international travellers . Here is a few of the problems we encountered which they could easily fix if they wanted to :
- Breakfast is mostly cereal , bread , cake and more cake . No eggs , no cheese , no cold meats , no fruit . Just carbs and "stodge" , day after day . So if you like fresh bread and fresh cake daily this will be heaven . The other option is to do room only and get your breakfast at Le Jardin for Dh 70 including omelette .
- They offer free WiFi but it doesn't work very well , and most of the time there is no signal and no internet access . Most of the cafes around town had good WiFi so why not at this Riad ?
- There isn't much space to store clothing and they provide only 2 hangers per person which is hopeless .
- It was mostly quiet and peaceful in the Riad , but you may not get a full night's sleep . One night there was a wedding next door and a raucous party all through the night . Hotel residents are not given a key to the Riad and when they come in at night they have to ring a bell . So when residents come in at 2am and ring the bell , and then ring the hotel phone to get in as the hotel staff are all asleep , then everyone is awake .
- All bills have to be paid in cash as they do not have a credit card machine which is incredibly inconvenient .

These problems , and others like them , could mostly be attended to . Idris and Yaseen are very helpful and do what they can to attend to problems . But there is no Hotel Manager on site at any time to monitor guest experiences , so it may take some time before this wonderful facility reaches its full potential .

Some eating out experiences .....Le Jardin ( for breakfast ) , Riad Donab (5 star Riad nearby for dinner ) , Al Fassia ( top class in new town for dinner ) , Cafe Arab ( drinks only ) .

Room Tip: A room on the first floor is preferable , and Bab Doukala has an antique copper bath .
  • Stayed: May 2013, travelled as a couple
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Thank Gordon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jose b, Gerente at Palacio de las Especias, responded to this reviewResponded 30 May 2013

Hello Gordon,

Thank you so much for your marvellous remark, all your sugestión will help us to improve our services and we will do it

You are right in which concerns breakfast, tastes are more sweet than salty, we appreciate your suggestions and we are going to design new breakfast including more salty tastes, eggs and omelettes. The fact is that in Morocco good cold meats are really difficult to get as pork is forbidden and the beef cold meats available in the market do not reach our quality standards.

We have cereal, cheese, milk, English tea and a huge glass fruit bowl full of fresh fruit all day long with fruit of the season as oranges, bananas, apples. Many clients think it is merely ornamental but it is not so, it is for our client´s enjoyment and tasting

We apologize for the WIFI issue because those days there was a breakdown I suffered myself as the connexion did not work properly. This eventuality has been solved successfully but believe me, in Morocco this type of situation lasted more than it would be desirable.

Concerning the hooks in the wardrobes it is strange because we usually have 6 or 8 hooks in each… I do not know the reason you only have two hooks in your bedroom. You could ask for more hooks to our staff, they would have supplied you. I will talk with our maintenance staff to look over this.

I regret your stay was at the same time that a wedding in the neighbourhood but this is something which has nothing to do with us. Moroccan weddings last several days, they are really spectacular but noisy too. This is the reason we do not celebrate Moroccan weddings in Palacio de las Especias as our clients rest is the main important thing for us. A wedding in the roundabouts is unusual.

I really want to thank your e-mail as your suggestions help us to improve. We are pleasant you categorize our hotel as 4 or 5 stars due to decoration, staff, the terrace. Thank you to have chosen our Riad for your holidays.

Gordon, we will be glad if you came back to our riad in case you travelled to Morocco again so you can enjoy 100x100 of the improvements made due to your remarks.

MANY THANKS

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Additional Information about Palacio de las Especias

Address: Sidi Bouamar 35, Quartier Riad Larrousse, Medina, Marrakech, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #20 of 1,159 B&Bs / Inns in Marrakech
Price Range: £84 - £145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palacio de las Especias 4*
Number of rooms: 7
Official Description (provided by the hotel):
The Palacio de las Especias recovers the splendour of a building erected in the 19th century. The building was originally owned by the Echerid family, who were spice merchants but, unfortunately, the years and neglect had taken their toll. Today, respecting the original building, but adapting it to provide the comfort that an establishment of this nature deserves, it opens its rooms from within the heart of the Medina, in order to provide its visitors with the enjoyment and relaxation they are looking for. The decor of its rooms, the coolness of its patios, the murmuring of its fountains and the peaceful evenings on the terrace mean that resting inside its rooms becomes the happy ending to a perfect day. ... more   less 
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