We booked this Riad through the internet and it was our first place in Morocco and it was a very good choice. Our emails prior to arrival were all answered quickly. We organised a transfer from the airport for 150dhs which is more than a taxi but someone is waiting for you and there is no hassle in negotiating and trying to explain where in the medina you are staying.
We were dropped at the nearest parking station and met by one of the staff members who helped with our bags.
Check-in was quick and easy with mint tea and snacks provided. The manager gave us a run down on Marrakesh and a map. They were relaxed about us paying later and didn't mind if we payed in Dirham or Euro.
Our room was charming and a decent size. It had an ensuite (no door just a sheet). We had a few initial problems with the shower not working and the lights. The manager quickly fixed them whenever we asked but it was slightly annoying that the light broke every day - I guess some problems like this are to be expected in such an historical area.
Breakfast was included - pastries and breads - very plentiful.
The common areas were very nice with a rooftop terrace and a ground floor lounge.
Wi-fi worked well.
The riad can organise trips, hammams, spa's and help with shopping.
Only the manager spoke English but the rest of the staff were still lovely and very helpful.
Location was good being about a 10min walk to the main square but very close to the palaces in the south of the medina.
Only slight negatives were that although the manager spoke great English and always fixed any issues we had we just felt he was a little short at times and wasn't great at giving advice on other travel arrangements. We overcame this though when we realised that the Riad was part of a group of hostel/riads and visited the main one (marrakesh rouge) where the staff gave us great advice and help and even told us about another one - riad layla where we went and had free tea on their terrace overlooking the medina and mosque at sunset - the manager here was lovely and so helpful.
We also had some confusion over our room and price when we extended - when we booked on their website our nightly rate was different for each night but it doesn't show that is because you are getting different rooms so we didn't understand that we were supposed to move rooms, so in hindsight we realised they let us stay in a "better" room for our stay but when we extended they initially wanted the higher rate again but it was settled calmly. Not a big deal just a little confusing.
Would definitely recommend this as a good option for budget travelers looking for a quiet location with a good "Morocco" feel.
- Official Description (provided by the hotel):
- Not just a hostel, but a learning centre and luxury hippie hangout! Whether you want to understand Moroccan cuisine, have an arabic lesson, practice the art of henna decoration or just relax with a shisha pipe in one hand and a glass of tea in the other - Riad Chez Lea may just be the place for you! ... more less
- Reservation Options:
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