We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice hotel but could not sleep in all night”
Review of Atlas Medina & Spa

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Atlas Medina & Spa
Ranked #190 of 500 Hotels in Marrakech
Madrid, Spain
Level 3 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Nice hotel but could not sleep in all night”
Reviewed 14 November 2013

The hotel is nice and service is kind but... If staying there you may sleep or not depending on noise. The disco is located right below the rooms so the nights when they open de disco it is hard and almost impossible to sleep. And not that there is noise at 1am but... at 6am you still hear the music out and loud. Not a place to stay if trying to enjoy your stay in Marrakech

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank virginiairurita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

973 reviews from our community

Traveller rating
    274
    384
    179
    82
    54
See reviews for
133
362
52
94
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Lovendegem, Belgium
Level 4 Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 11 November 2013

Good hotel, well located (5 minutes driving with taxi to city centre) and with a nice garden outside. However, i found this not a 5 star hotel in European standards, i would rather give it 4 stars. The hotel is 10 years old and you can see some parts of the hotel might need a renovation in the near future. Rooms were very spacious and clean. Food was good, but not overwhelming, that's why we went to 2 other restaurants for dinner during our stay. We liked the pianist in the restaurant at evening. Prices at the bar for 1 beer were too expensive. Personnel at the reception is friendly, but some were quite rude or not interested. Overall, we were happy of our stay at the Atlas Hotel Medina and i would recommend it to other people.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MatthiasVlassembrouc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 October 2013

The double room we booked was not up to the standard we expected with no slippers, a broken socket and it had a strong smell of cigarette smoke. We asked for a different room at reception the next day and was given a much better one: cleaner, no smoke smell, plate of fruit on the table, flowers and basically looking much more like a really nice room. The bed was not a double though, they were 2 large singles that we had to push together. Very firm mattresses.
Despite the eco notice about where to put your towels if you don't need the changed, the cleaners will change them but not straight away - in the morning while you're at breakfast and then will come back about 4pm with the replacements. This is inconvenient if you need to shower or bathe within this time. There's a good omlette station at buffet breakfast (6.30 - 10.30am). Morrocan tea was great, also French bread, Viennese pastries, very limited cooked veg and fresh cut fruit, boiled egg, hot milk and selection of Lipton teas early one, they run out towards 10am. So you can really pace yourself and treat it almost like a brunch.
Pool water was fairly cold mid morning but good! No lifeguard though. Hardly anyone swam in it when we stayed for 5-6 days. Similar menu offered in bar and one restaurant apart from the one where breakfast is served. They give olives and nuts at the bar with the food but not elsewhere. Great singer and guitar player at the bar. I would say the standard of the house keeping was pretty basic. But all the staff are friendly especially if you're courteous and greet/speak French to them. I think it has the potential to be an excellent hotel with the facilities they have but not there yet. It's spacious which I thought was lovely but then they had a constant stream of package tours.
They have beautiful grounds where we really enjoyed a long walk after breakfast as the weather was wonderful, not too hot or bright.

About a tour, we took the one to the Berber village advertised in the hotel among others. Be warned, this involves rock climbing a mountain to see a waterfall which was very nice (though it wasn't Niagara rpoportions!) but potentially extremely dangerous involving a slippery metal ladder! And boulder and almost a vertical climb literally. I do not know how we survived it back down (a different slightly easier route). We went to one very nice restaurant outside of the hotel but they served similar types of food, burgers, brochettes of chicken or mini burgers, pizzas (really good!), grilled fish, pastas. No alcohol outside of the hotel but plenty of mocktails which were enjoyable.

Market place was pretty hardcore, sellers will be very persistent if you show any kind of interest. You need to be firm or you'll feel really harrassed. I just tried to remember that they're only trying to earn a living. I loved the semi precious stone and silver jewellery but if you're not confident in choosing, avoid as you could end up paying too much for not good quality. Some of the woolen coats and jackets, robes with the hoods, leather slippers, small leather goods were worth buying but research your prices and quality of sewing etc..
Walking around was ok except for the road crossing - they can be a little hairy and I was approached by beggars which was hard. Best if you have a working knowledge of French since outside of hotels, signs will be in Arabic and French only, even the menus.

Room Tip: We preferred the rooms on the inside facing the swimming pool but you can look into it because there...
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SilkPath D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 6 Contributor
460 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed 2 October 2013

We stayed two nights at this great new hotel. The lobby is grand and well decorated. Dinning and breakfast rooms were great. Food was good for buffet dinner and breakfast. Great and fast service.
We even had bacon for breakfast.
The pool and pool side were great. On our last night, we had pool side entertainment. The girl was a great singer, singing in Spanish and English.
The room is spacious and clean. Good bed, though a bit too firm.
We could change money at the reception at a good rate for local currency.
Wifi was free and fast in my room. Best we had so far in Morocco.
We had enjoyed our stay here.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tiger L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 September 2013

this hotel is very modern my room was nice and the best amenities of all the hotels we stayed in. My only comment would be no iron or board but this seems to be the common thing about Spain Portugal and Morocco. Banks close by attractive area, small convenience store a short walk away. Taxi rank out front. Lovely reception area, restaurants and gift shop

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jackie629
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington NZ
Level 5 Contributor
54 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 3 September 2013 via mobile

Compared to it's sister hotel in Fez this hotel is a real step up. I am not able to find significant negatives except to say yet again the bath/sowers from hell are still in existence. Also I want to sent a drainage plunger to every Europeon hotel. We have not had one where the water from bath or hand basin doesn't take forever to drain. However all in all this hotel is very good. Very nice room, lovely outdoor areas, magnificent pool. Lunch and drinks can be delivered from outdoor catering setup. Staff are lovely. A taxi fare to the market and souks is 60dh's in a large Mercedes taxi and about 40dh in a "petite" taxi. Drivers are friendly and go by direct route to hotel. Breakfast foods are plentiful and tasty. We were very happy with this hotel. Spent two nights there.

Stayed September 2013, travelled with friends
Helpful?
Thank GerryWellingtonNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omsk, Russia
Level 6 Contributor
112 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
Reviewed 23 August 2013

We spent there just one night as a part of our grand tour of Morocco. Probably because it's a one-night stay hotel for many tourists they do not care much about the service. It took them quite a lot to check us in and there was still a less fortunate couple whose room was not yet ready (at 4 pm!!!) and they had to wait for another 30 min.
When we finally got into the room there were no towels, pillowcases and bathrobes! And again it took them 30 min to bring them.
The food is good but scarce, it disappears as soon as it arrives and if you haven't managed to get something you wanted you have to wait.
At breakfast they had absolutely not fresh orange juice, and not a great variety of food.
But the territory is well keeps and clean as if it compensates for the discomfort and inconvenience!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elena A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Marrakech hotels
0.1 mi away
Hotel Atlas Asni
Hotel Atlas Asni
#244 of 500 in Marrakech
1,178 reviews
0.1 mi away
Ryad Mogador Menara
Ryad Mogador Menara
#305 of 500 in Marrakech
516 reviews
0.5 mi away
Le Meridien N'Fis
Le Meridien N'Fis
#148 of 500 in Marrakech
1,601 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Hotel Kenzi Farah
Hotel Kenzi Farah
#238 of 500 in Marrakech
2,378 reviews
0.1 mi away
Movenpick Hotel Mansour Eddahbi & Palais des Congres Marrakech
2.3 mi away
Adam Park Marrakech Hotel  & Spa
Adam Park Marrakech Hotel & Spa
#205 of 500 in Marrakech
756 reviews
Show Prices
Show Prices
Show Prices

Been to Atlas Medina & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Atlas Medina & Spa

Property: Atlas Medina & Spa
Address: Ave Hassan 1er, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#47 Business Hotel in Marrakech
#104 Spa Hotel in Marrakech
#129 Luxury Hotel in Marrakech
#177 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): £
Hotel Class:5 star — Atlas Medina & Spa 5*
Number of rooms: 237
Official Description (provided by the hotel):
The Atlas Medina & Spa is surrounded by a garden of 5 hectares in the heart of the Wintering in Marrakech. It offers rooms with private bathrooms, a spa and free parking. Conditioned Atlas Medina & Spa rooms have a TV and a private bathroom. Some rooms have a terrace overlooking the pool or garden and all have free Wi-Fi. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Prestigia, Expedia, Hotels.com, Odigeo, LoveHolidays, Southall Travel, TripOnline SA, Ebookers, HotelQuickly, Cancelon, Evoline ltd and getaroom.com so you can book your Atlas Medina & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlas Medina And Spa
Atlas Medina Hotel Marrakech
Medina Spa Marrakech
Atlas Medina Marrakech

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing