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Mogador Express Bab Doukkala
Ranked #457 of 502 Hotels in Marrakech
Reviewed 12 June 2011

Having read very mixed reviews about his hotel I wondered what we were in for! First the not so good. Yes. it's a bit shabby and pretty basic. Yes, the pool is miniscule and doesn't get any sun until about midday. Yes, the air conditioning is a bit dodgy so there is a choice between being hot or opening the window and wearing ear plugs to muffle the noise of traffic if your room is at the front. But...... the rooms were very clean and the staff were fantastic and very friendly. Nothing was too much trouble and I would stay there again. It certainly gives you a real feel for the wonderful city that is Marrakech - warts and all. If you want luxury - stay in a luxury hotel!!

Room Tip: Take ear plugs if your room is at the front!
  • Stayed: June 2011, travelled with friends
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3  Thank Cal077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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181 - 187 of 539 reviews

Reviewed 3 June 2011

The hotel was nice and clean with a small pool around the back. The rooms were average and cleaned regularly.

It was located in Guiliez the new town of Marrakech and about 10-15min walk from the old city.

The only problem we experienced, as we out room was on the front of the hotel facing the main roads and old city, there was a lot of traffic noise and cars horning throughout the day and most of the night.

Overall it was ok.

Room Tip: Get a room away from teh traffic noise
  • Stayed: November 2010, travelled with friends
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3  Thank Xplor3r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2011

I stayed a week. It is in an excellent central location opposite an entrance to the Medina and close to both old and new centres and all tourist attractions. You can easily walk to all of these but a local petite taxi is only 30DM to most places. Some of the rooms face the bus station which is lively 24x7 but the quad glazing cuts out almost all of the noise and the view over the town is fabulous. The quieter rooms at the back have a view over a petrol station. I wouldnt swap.. Previous reviews mention a smell in the corridor, in fact this hotel is part of an open plan complex and there is a suprmarket in the basement. This is handy for supplies but of course the smell of the spices and fish/meat counters do transmute to the hotel corridors. It's not a bad smell but it is a smell. I took the included breakfast and also used the restaurent for dinner. All food was well presented and very edible, some was excellent, nothning bad all week. And no funny tummies.... For a budget price in an excellent location you wont find better.

  • Stayed: May 2011, travelled solo
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3  Thank Stuart_Donald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2011

The initial walk into reception and the bar area makes this hotel feel like the 4 - star hotel it is advertising to be. However, there is a lingering smell in the corridors, the reception and in the bedrooms. The rooms are extremely basic and very dated. we asked for a triple room as we were 3 female friends travelling and we were given a large room with 4 single beds and 2 bathrooms, however one of the 'bathrooms' had a toilet and sink and the other had the shower, the room with the toilet and sink had a toilet that kept running water so it felt like there was a tap running all night, but that didnt matter as by 5am you were up as the road noise is so loud, the noise from the cars and horns and the bus depot will be sure to keep you up.

The breakfast was extremely disappointing too, stale fruits and salads, and the only hot food is crepe/pancake type think which also tasted as though it had been pre-cooked and then heated up. On our last day we went down for breakfast at 8am and were told to wait 20 mins for the pancakes! breakfast started at 6am?!

and finally, the staff are rude and uncooperative. We had paid for 3 nights accomodation from the UK, for some reason their reservation company only sent through information for a 2 night stay. So having spent the whole day out in the Souks and sightseeing, we came back to find out that our room had not been cleaned, when we called down to the reception they informed us they were expecting us to check out that day so hadnt cleaned our room. We said we would go down with the paperwork and show them our booking and payment, whilst they cleaned our room.

When we spoke to the people at reception they said, it was not up to them to decide if we had paid or not they would have to wait to hear back from the reservation company. So we said please could you clean our room and give us fresh towels, and could we have a complimentary tea whilst we wait, so it was agreed we would wait, after an hour we went back to our rooms. Firstly, only to find nothing at all was done by way of cleaning our room and refreshing the towels, and secondly, the staff member who served us the tea came to our room to demand payment for the tea we had just drank!?

I immediately sent an email to our agent in the uk to sort out the problem for us but as it was a bank holiday we were unsure about what would be the outcome.

The next day we spoke to the manager and he said he would do everything he could to sort it out, we left our luggage with them for storage and went on a 2 day hike in the Atlas mountains, when we came back to get our luggage, not a single word was spoken about our booking payment ... and more importantly an apology!

I had a response from my agent in the uk to confirm it was sorted out for us, and the correct paperwork was passed over. My belief is that if I had not contacted the agent in the UK the hotel would have charged us twice for the 1 nights accomodation.

I would never recommend this place to anyone, it is a cheap and nasty hotel.

Room Tip: Ask for a room that doesnt face the bus station
  • Stayed: April 2011, travelled with friends
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3  Thank Travellingrocks_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2011

This hotel was chosen by my travelling companion and wouldn't have been my first choice (or even on my list if i'm honest). Anyway it wasn't all bad, just not my my style at all.

This is a cheap hotel, and you get what you pay for, but with the wide range of very reasonably priced accommodation in Marrakech I would advise looking around. On the plus side the hotel was mostly clean and the staff were efficient and helpful. There is free wifi in the lobby area and a nice small bar area (no alcohol served). They will also organise the basic excursions for you, but make sure to ask as they are not readily advertised.

On the negative side the rooms are tired and old (to be expected for the price though) and the breakfasts were really.. sparse. Fake orange juice, tomato, cucumber, olives, bread, pain au chocolat, boiled eggs and if you are lucky, someone will make pancakes (only 1 out of 4 mornings we were there though). The pool is small and in the shade, and next to a petrol station. We never saw anyone there.

My biggest issue though was the area - we had to walk across the busy road to get to the entrance to the medina, through an area which was not frequented by many tourists and we walked past a protest near the bus station one day as well. Its about a 20 minute walk to the Jemaa el fna from the entrance to the medina, again along a route not heavily used by tourists.

There is a restaurant at the hotel which serves an evening buffet, which at 120 dirhams was the biggest rip off we came across in marrakech! The food was really awful, but due to the hotels bad location was all we were willing to try on our first night after a late arrival.

This is a standard budget hotel really, but after spending a few days in Marrkech and seeing what else was on offer I can't help but feel we could have found much better value for money elsewhere.

  • Stayed: April 2011, travelled with friends
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3  Thank purplecat1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2011

This Marrakesh hotel is sub standard and certainly not a three star hotel by any standards. I have stayed in hotels of similar category in New York, Paris, New Delhi, Sydney, Singapore, Dubai etc and could feel the difference in standards. This Moroccan hotel is in urgent need of an update as are many others in Marrakech city. Even the air-conditioning didn't work properly in the rooms. The pool is the size of a king bed...and the breakfast composed of breads, eggs and weak tea / coffee with appaling service.We were on bed & breakfast (fortunately ) and had buffet dinner just the first night - fell sick after eating such disgusting luke warm food which was overpriced. There is a super market inside the same building making it even more smelly specially on lower floors. So in my opinion try and avoid this hotel & Marrakech city altogather if you want to have a nice holiday !! believe you me if you haven't seen, you haven't missed much!!

  • Stayed: April 2011, travelled with friends
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2  Thank cherrylooks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
12
Reviewed 25 April 2011

This Hotel is the best way to ruin a wonderful holiday in Marrakech. The rooms are filthy and the cleaners like to come into your room while you are sleeping and whilst you have the do not disturb sign on the door. The staff are very rude and need to learn about service. If you cant speak French then they they are even more rude to you. Breakfast is terrible, terrible coffee with stale croissants, no fruit, come on people, and a women trying to cook pancakes for a long line of people. They should realise that they should have 2 people cooking those pancakes. I know it's cheap come on......Do not stay there you have been warned.

  • Stayed: April 2011
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2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mogador Express Bab Doukkala

Address: Angle Blvd 11 Janvier Blvd Prince Moulay Abdellah | Bab Doukkala, Marrakech 40000, Morocco (Formerly Mogador Express Bab Doukkala)
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #457 of 502 Hotels in Marrakech
Hotel Class:3 star — Mogador Express Bab Doukkala 3*
Number of rooms: 162
Official Description (provided by the hotel):
Opposite the city Ramparts and overlooking the Atlas Mountains, the Ryad Mogador Marrakech features an outdoor swimming pool and air-conditioned rooms. It is located in Marrakesh's Medina district. The Mogador Marrakech has a restaurant serving both international and traditional Moroccan cuisine. The pool-side snack bar serves Italian food and local specialities. Guests can also enjoy a mint tea in the Tamuziga tea room. Each guest room at the Ryad Mogador includes satellite TV and a private bathroom, and room service is available. Free Wi-Fi is accessible in the hotel's common areas. With a 24-hour reception, the hotel also provides currency exchange, car hire and a babysitting service upon request. The hotel is located a 5-minute walk from the Majorelle Gardens and a 10-minute walk from Jamaa El Fna Square. ... more   less 
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Also Known As:
Ryad Mogador Marrakech
Riad Mogador
Ryad Mogador Hotel Marrakech

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