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“Tired and Dirty”

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Mogador Express Bab Doukkala
Ranked #459 of 500 Hotels in Marrakech
Nottingham
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Tired and Dirty”
Reviewed 28 November 2009

Stayed here for 4 nights.
Good points: location, walking distance to Ville Nouville and Jemaa el Fna but very noisy next to bus station particurlarly at 6:15 every morning!

Bad points:
Very tired decoration and fittings. Towel rail hanging from wall, no shower head bracket, no plug, toilet seat falling off, no coat hangers in wardrobe.
Senior staff are ignorant, arrogant and act as if everything is a hassle to them.
Room was never cleaned properly, rubbish on floor remained in the same place for all 4 days. Bathroom never cleaned.
Very dissapointed in the hotel, economical price but general hygiene should be as standard.

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LeicesterCorncrake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
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  • Dutch first
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English first
Isle of Bute, United Kingdom
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 21 November 2009

I'm disappointed to hear the bad reviews this hotel got from other visitors. Perhaps we were lucky. Our room was spacious and clean. Our air conditioning worked and our towels were immaculate,also they were replaced every day as were our pillow cases. The breakfast is adequate, sweet pastrys, crepes, bread,boiled eggs,olives, cold meat and tomatoes, jams, butter and cheese triangles. Orange juice and coffee. The staff are courteous and friendly and all of this just outside the walls of the medina. Granted we did get awakened early to the sound of horns but after a couple of days we adjusted and it stopped bothering us. The pool is small and the sun only shone there late in the afternoon but I'm sure it would be better during summer months. Please also remember that Marrakech has a limited supply of water so pools here are rare. Guests at this hotel ARE lucky to have a pool.
We travelled independantly, booking this hotel online in advance and it was very cheap. Just over £10 a night each for B&B so any bad reviewers should also keep that in mind. This is not a 5star hotel and so should not be judged as one. However I do agree there is no excuse for dirty rooms or shabby towels so hopefully the hotel management has corrected these errors and now, as we found it is a pleasurable and clean place to stay. I would definitely stay here again were I ever to return to Marrakech. Which I wouldn't as I found the hotel to be the best place there. I did not enjoy my visit to Morocco.

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank anmariekin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
1 review
Reviewed 18 November 2009

Nothing like the local Ryad's in the Medina. Dirty rooms that smelt of smoking from adjoining rooms. Staff were rude and tried to rip us off for Airport transfers (charging MAD120 instead of 50 from the taxis outside).

You can do much much better at a small independent Ryad. Shame of Thompson for backing this hotel.

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank holdendog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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bath
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 November 2009

Hotel on main road not too noisy but be aware that the morroccans love to use their car horns all night long. Rooms average - no bath or tv channels except bbc world news. Good air conditioning though. Breakfast really good choice. Generally clean and friendly.

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lawz04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 November 2009

Stayed here twice in a week. First room was a bit shabby, second much nicer. At least our aircon worked, unlike some of our fellow travellers. A plague of ants was swiftly dealt with by the hotel staff. The pool is tiny, cold and in shade for most of the day - shame. Altghough close to the Medina it's quite a trek from the main action, with nightmare roads to cross. Beware confusion with other Ryad Mogadors in Marrakech - even TripAdvsor get it wrong - the photos link is definitely the wrong hotel.

Stayed October 2009, travelled with family
Helpful?
1 Thank JerryE2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucharest
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 October 2009

We had a lovely 4 day stay at the Ryad Mogador Marrakech! It's positioned very, very close to the medina and Jema El Fnaa square - make sure you ask for a room facing the old town for a breathtaking daily view (see my video on this hotel).
Reception spoke good English, although you have to wait usually until you get some attention, since it's always very crowded and very few receptionists.
Except for the bellboy who was trying to 'fix' us up with a cab to the airport at departure for triple its cost, all staff were excellent, spoke good English and always had a smile on their face, making everything seem possible.
There was no Internet in the room, yet a very fast and reliable connection is available in the bar/bistro and reception lobby. Careful though, there's only on public electricity outlet on the ground floor, so make sure you take the couch first!
The hotel itself is huge and unfortunately has only two elevators, which can turn out to be a bit frustrating at times. There's also a supermarket literally nextdoor.
All rooms feature double windows and are rather silent; generous with space, we had a television and a bathtub in the bathroom. Everything was well kept, clean and shiny. The housekeepers on the floor made a constant impression of cleanliness.
Breakfast was the usual buffet as throughout Morocco with butter, bread, jam, a weird salami, toast, tea, coffee and orange juice plus pastry products.
The only downside of this hotel would be the advertised swimming pool, which is actually very, very, very small and although it can be 40 degrees outside the water is impossible to bathe in because they keep pumping ice-cold water in it - it was mind boggling. It's also somewhere in the back of the first floor, allowing for only 3-4 hours of full sun coming in.

  • Stayed October 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Totoeskhoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
west midlands
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 October 2009

Shabby but clean hotel, excellently located for both the medina and new town and with a very handy supermarket next door and bus station across the road, if you're up for some travelling! Previous reviews had commented on the noise, however our room was fine although it was located towards the back of the hotel and overlooked a petrol station!
Room cleaned everyday with clean towels daily and clean sheets every couple of days.
Breakfast was perfectly adequate (we stayed in 2 more up market hotels during our stay and breakfast there was much the same). One critisism however was the fact breakfast was meant to be served between 6.30-10.30 but when we went down at 10am one day everything was already cleared away!
Agree with previous comments about the unhelpful, bordering on rude, reception staff who could be very patronising.
This is clearly not a 3 star hotel by UK standards but it was 'OK' . Not the hotel for you if your idea of a good holiday is lounging by the pool!
You can eat very cheaply at local restaurants but if you want to splash out the 'Queen Atlanta' (10 mins walk from hotel) was modern, cosmopolitan, served alcohol, had live music and delicious food for £10-15 per head for 2-3 courses.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank woodcross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mogador Express Bab Doukkala

Property: Mogador Express Bab Doukkala
Address: Angle Blvd 11 Janvier Blvd Prince Moulay Abdellah | Bab Doukkala, Marrakech 40000, Morocco (Formerly Mogador Express Bab Doukkala)
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #459 of 500 Hotels in Marrakech
Price Range (Based on Average Rates): £
Hotel Class:3 star — Mogador Express Bab Doukkala 3*
Number of rooms: 162
Official Description (provided by the hotel):
Opposite the city Ramparts and overlooking the Atlas Mountains, the Ryad Mogador Marrakech features an outdoor swimming pool and air-conditioned rooms. It is located in Marrakesh's Medina district. The Mogador Marrakech has a restaurant serving both international and traditional Moroccan cuisine. The pool-side snack bar serves Italian food and local specialities. Guests can also enjoy a mint tea in the Tamuziga tea room. Each guest room at the Ryad Mogador includes satellite TV and a private bathroom, and room service is available. Free Wi-Fi is accessible in the hotel's common areas. With a 24-hour reception, the hotel also provides currency exchange, car hire and a babysitting service upon request. The hotel is located a 5-minute walk from the Majorelle Gardens and a 10-minute walk from Jamaa El Fna Square. ... more   less 
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Also Known As:
Ryad Mogador Marrakech
Riad Mogador
Ryad Mogador Hotel Marrakech

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