La Sultana initially didn't quite satisfy our (high) expectations, and in the end I don't think we'll return.
We had looked at the pictures on the website and expected something in a similar style (simple and elegant, white walls) yet were given the Ibis room, which was simply quite ugly to us: yellow-orange walls with blue curtains and no natural light, except for yellow and blue stained glass windows high up on one side of the room. The bathroom was a bit of an oddity with a bathtub that was fit for a small child at the end of a little passage, but it looked nice enough.
When we asked if for a shisha (waterpipe) the first night on the roof terrace, we spent ten minutes smoking on a chilly terrace to be charged 35 euros. We were also told that that charge had to be in cash and could not be part of our extras, so it felt like even in our hotel we had to be aware of being ripped off. By then we got into a bad mood and decided to complain about the room we were given (being so different from what we had seen on the Sultana website). Our last and fourth night we were given an upgrade which made up for these discomforts to an extent (better to have had no discomforts in the first place).
Be aware also of the prices in the spa, where a half-hour massage is 50 euros and the only free thing available is the jacuzzi which we tried out and was crowded.
We did enjoy the morroccan cooking course, but again, 80 euros per person seemed a bit extravagant.
Disregarding the prices, the hotel was good but didn't blow us away. Good food and service, but nothing amazing.
- Official Description (provided by the hotel):
- Near the Royal Palaces, La Sultana is over a combination of 5 riads. Featured in Elle Decoration for its gorgeous interiors, this member of SLH is a stylish retreat set in flower-filled courtyards. Elegant and sophisticated, each of the individually decorated rooms and suites captures the essence of old Marrakech with vaulted ceilings, antiques and objects d’art. Guests can also enjoy the spa, an outdoor heated pool and a fantastic roof-top terrace. ... more less
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- Also Known As:
- La Sultana Marrakech Hotel Marrakech
- Hotel La Sultana