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“A haven of tranquility amist the chaos of Marrakech” 5 of 5 bubbles
Review of La Sultana Marrakech

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La Sultana Marrakech
Ranked #29 of 508 Hotels in Marrakech
Certificate of Excellence
York, United Kingdom
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“A haven of tranquility amist the chaos of Marrakech”
5 of 5 bubbles Reviewed 25 February 2014

A beautiful and peaceful hotel amongst the craziness of Marrakech. I was travelling alone in Marrakech which I found very hard work; lots of unwanted attention and hassle which felt quit threatening a lot of the time.

Le Santana was a real haven to bolt back to at the end of the day. The rooms are amazing and the public areas are tranquil and very authentic. The service was great too with friendly, efficient staff who appeared to take pride in what they do. I also visited the spa a number of times which was also a great experience.

  • Stayed November 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank CarolCurlz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,076 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (174)
Date | Rating
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  • English first
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English first
London, United Kingdom
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 24 February 2014

I never write a review but the service and hospitality of this hotel was like something I've never experienced. The staff can not help and do enough for you. Me and my partner have been treated like a king and queen. The hotel is like a little palace too. So beautiful. I've had 2 spa treatments and a wash and blow dry and my partner told me I look 10 years younger. Lol I've taken 3 bottles of argan oil home!! Amazing stuff. All in all an amazing 4 days. Thank you Sultana

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Josiegibson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 20 February 2014

I'll admit I was a bit nervous about visiting Marrakech for the first time, but La Sultana made the experience both relaxing and exciting. The beautiful architecture within the hotel was a site itself, and the staff made every effort to make the visit memorable and personal. There were a few special touches that I've never experienced before at other four star hotels. I especially enjoyed the welcome tea on the roof, the personalized news in the morning, and the late night staff ready to serve you cocktails wherever you please in the hotel. They also expertly guided us to dinner, and arranged a very special excursion. I would not hesitate to recommend this hotel for anyone looking to experience all the excitement and beauty of Marrakesh. Cheers.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RAJansen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 15 February 2014

Dear La Sultana Hotel team!
Thank you very much for incredible 5 days indulgence at your beautiful property in Marrkaesh. My friends and I enjoyed our stay big time: great personalized service, great rooms, attentive, skilled staff members, fantastic terrace and efficient concierge suggesting and booking best restaurants in town. Location is perfect too, especially if you come for the first time and willing to discover Medina- medieval heart of Marrakesh. Everything you except from a five star boutique hotel - member of Small Luxury Hotels you will find there. The place gives you a feeling of private exotic manor (Vizir's riad) rather then a luxury hotel. Everything is unique and hand crafted. Owners have great sense of beauty and art. Nice paintings and artifacts all over the place.

Spa is very beautiful but therapists should pay bit more attention to details and techniques. Still nice.

Room Tip: Stay in "Elephant" room or choose "Zebra" room. Actually all rooms are unique an...
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  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sebarite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coventry, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 12 February 2014

The Hotel ranks with the best hospitality I have experienced in the world. I am away up to 150 days a year, staying at 5 star or boutique establishments and this is no idle compliment. The Hotel has managed to capture the essence of genteel living in Marrakech, where the Riad is a haven of peace and tranquility nestled into the frantic buzz of the city outside. Add this to a Company ethic of outstanding service quality, together with one of the finest and most tasteful building redevelopments and one has a flawless product.

The level of personal service is a credit to the training and supervision of the hotel management. Staff are obviously proud to work for the hotel and anticipate a guest's needs, so nothing is a problem. The standards of cuisine are excellent. The wine list is very good, but ask for recommendations from the Moroccan selection, which is outstanding.

The Spa is exceptional. Rooms are well appointed and scrupulously clean. The pool area is an "Arabian Nights" dream after dark.

Sipping a 'sundowner' on the roof terrace, watching the sunset and the majestic Atlas Mountains as the stars emerge, while hearing the faint sounds of the vibrant city somewhere in the world below, should be on everyone's list of essential life experiences. Please treat yourself.

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hughwebbon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 February 2014

The La Sultana Marrakech is an outstanding hotel from any point of view. The hotel can be compared to the leading hotels of the world. The atmosphere is very nice and the servants are more than helpful. We enjoyed the stay very much, because everything was very relaxing - especially the first day, when we had the chance to have tea at the roof of the hotel. For sure, we will come back to this outstanding hotel as soon as possible!

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dr_Frank_Sarre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huddersfield, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 10 February 2014 via mobile

A wonderful hotel in the middle of Marrakech.
There are 28 rooms, they have 100 staff to look after everyone, they do a good job.
The rooms were all different, the food was fabulous the roof terrace was a delight.
It was great. A little bit of paradise in the middle of all the hustle.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Lesley Ann W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Sultana Marrakech

Property: La Sultana Marrakech
Address: 403 rue de la Kasbah, Marrakech 40 000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Marrakech
#15 Romantic Hotel in Marrakech
#15 Spa Hotel in Marrakech
#17 Luxury Hotel in Marrakech
#18 Business Hotel in Marrakech
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — La Sultana Marrakech 5*
Number of rooms: 28
Official Description (provided by the hotel):
Near the Royal Palaces, La Sultana is over a combination of 5 riads. Featured in Elle Decoration for its gorgeous interiors, this member of SLH is a stylish retreat set in flower-filled courtyards. Elegant and sophisticated, each of the individually decorated rooms and suites captures the essence of old Marrakech with vaulted ceilings, antiques and objects d’art. Guests can also enjoy the spa, an outdoor heated pool and a fantastic roof-top terrace. ... more   less 
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Also Known As:
La Sultana Marrakech Hotel Marrakech
Hotel La Sultana

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