It was supposed to be a great experience in a 5* ryad. Unfortunately it wasn't. The room was incredibly kitsch and oppressive. We explicitly asked by phone when we booked for a real double bed and we ended up with twin beds side by side. We spent hours discussing with quite unprofessional staff in order to be able to move to another room for the second night. The only answer was 'you already paid so, if you want to go, we charge you anyway'.
We love Marrakech, we will be back but definitely not to Sultana.
- Official Description (provided by the hotel):
- Near the Royal Palaces, La Sultana is over a combination of 5 riads. Featured in Elle Decoration for its gorgeous interiors, this member of SLH is a stylish retreat set in flower-filled courtyards. Elegant and sophisticated, each of the individually decorated rooms and suites captures the essence of old Marrakech with vaulted ceilings, antiques and objects d’art. Guests can also enjoy the spa, an outdoor heated pool and a fantastic roof-top terrace. ... more less
- Reservation Options:
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- Also Known As:
- La Sultana Marrakech Hotel Marrakech
- Hotel La Sultana