From the warm welcome we received when we arrived after a flight delay at 11pm at night (the owner's son had stayed up to greet us!) to the moment we left after having been allowed to stay in our room until late afternoon at no extra cost, the service we experienced was truly exceptional. All staff members were friendly and professional in the extreme. All requests were promptly and efficiently seen to - whether it be drinks or lunch in our room, the arrangement of a massage or the setting up of a table on the roof terrace so that we could have dinner there. Samira was fantastic and even hand wrote me my requested recipe for Lamb Tagine.
Our suite (Yakout) was beautiful with a large loung area (wifi access), lovely bedroom and stunning marble bathroom. The twice daily room clean and towel change was thorough and usually included rose petals on tne bed.
The food was wonderful - fresh and light and beautifully presented. We never saw a menu during our stay, instead whatever we requested was prepared to order.
The riad was a truly peaceful oasis of calm and tranquility away from teh hussle and bustle of marrakech street life.
Both my husband and I travel extensively for business and pleasure all over the world. It is very rare to find somewhere which really lives up to it's repuation but we found that the service along with such beautiful surroundings meant that this riad is a rare find - somewhere which really does match your expectations and exceed them. We will definitely be back (as soon as the grandparents can be persuaded to have the two little ones for a few days again!)
- Official Description (provided by the hotel):
- This perfectly located 18th-century riad has been in the Bouskri family for almost 200 years and offers the complete package of traditional architecture, authentic furnishings, exquisite cuisine and, above all, overwhelmingly hospitable service. The owner, Mohamed Bouskri, having been a guide for the rich and famous for 34 years (Brad Pitt, Nicole Kidman, former US presidents and others) is a mine of information and is always glad to share his knowledge and passion of Marrakech. ... more less
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- Also Known As:
- Riad Kniza Marrakech
- Riad Kniza Hotel Marrakech