The hotel itself is nice and very convenient to Le Gare Marrakech (main train station), in a nice neighborhood. It is clean and tidy and seems to attract upscale clientele. But the service can be awful. The girl in the bar can hardly conceal the fact that she is surfing the net behind the bar and any request for a beverage is strictly and annoyance for her. We fixed her when she left the place unattended for a 15 min absence, by going behind the bar and fetching our own beers (which we duly paid for at their exorbitant prices). Front desk service can also be lazy or even surly, depending on who is at the desk. Generally a decent property and value of that service thing can be overlooked.
- Official Description (provided by the hotel):
- Located in central Marrakech, this hotel is a 10-minute drive from the famous Jamaa El Fna. It features an outdoor pool and a heated, indoor one, a sauna, a fitness room and hammam. An airport shuttle is available upon request. Most of air-conditioned rooms and suites have a balcony features in each one. Some of the rooms offer a hot tub, a four-poster bed and a marble bathroom. All of the rooms have satellite TV. Le Mont-Royal restaurant serves international and Moroccan cuisine. Sample cocktails on the Imperial Holiday's rooftop terrace with panoramic views over Marrakech. Relax in The Niagara Falls pool-side bar or enjoy the on-site entertainment. The 24-hour reception hotel is a 2-minute walk from Marrakech Plaza shopping centre. Menara Airport is a 15-minute drive away and an shuttle is available upon reservation. ... more less
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- Also Known As:
- Imperial Holiday Marrakech