I am very happy to stay in a premier inn in the UK, somewhere clean and comfortable. Traveling abroad we opted for a 4* to have a little luxury, but this did not come close to the same standard. The hotel was very dated and presumably got it's 4 stars in the 70s.
We arrived at around 9:30pm, we thought we had missed dinner but they said we could go through to the restaurant. There were cold left overs in the bottom of the buffet trays, including chicken pieces, potatoes, pasta and meatballs. There was also an unappealing selection of salad.
We went to dinner early the following day in the hope that the food was fresh and hot, (7:30 was the earliest which is not the best time for children) the selection was similar, two meat choices, rice and pasta.
We ate out for a couple of nights because we couldn't face the food, there were plenty of lovely places to eat around Marrakech and we were very disappointed that we had booked half board. All drinks including water cost extra.
Our rooms were a 2 star. There were no tea and coffee or bottled water provided. The shower was so weak and lost power when other rooms were using their shower and the bath was blocked. The bathroom was not a relaxing place to be and did not leave you feeling refreshed. The bed was uncomfortable and the mattress did not fit the base. The blanket was itchy and thin. My main complaint about this hotel is how smokey it was. We travelled with another family who were two doors down from us, and both rooms continuously smelt of smoke which increased in the evenings. There was loud banging noises throughout the night possibly the lift, we did not have a full nights sleep on any of the nights.
The pool was in the sun for about 2 hours of the day and was unusable as it was not heated. We spent most of our time wondering around Marrakech but really did want a pool day so we went for lunch at the Red House who let us use their pool for the day. If they had any rooms spare we would have swapped hotels in an instant.
We had a good holiday because we explored Marrakech and were with lovely friends but the hotel was so disappointing and I think the holiday would have been better if we had chosen differently.
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- Also Known As:
- Meryem Hotel Marrakech