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“Peace and quiet in a buzzing city”

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Riad Dar Al Kounouz
Ranked #120 of 1,133 Marrakech B&B and Inns
Certificate of Excellence
Manchester, United Kingdom
1 review
“Peace and quiet in a buzzing city”
Reviewed 13 April 2014

We are a family of five, with three young children (aged 3, 5 and 7), staying for one week at Easter.

The Riad and staff provided the exact balance between authenticity and service, within a wonderfully renovated building. The staff were always polite and genuinely keen to assist and offer advice when requested. They were able to ensure that we had everything that we needed, without fussing or crowding us. We were very impressed by the way they welcomed the children in this quiet and secluded corner of the Medina.

We stayed in the Jade Suite which was set up as a double in one room, and the three children in a separate room, with a door between. This suited us very well and we felt very safe. The decoration and detailing in the rooms is truly impressive. The roof terrace provided a lovely place to relax during the day and evening.

All in all, a wonderfully calm, and personal place to stay, in a hot and busy yet wonderful city.

Thank you.

Room Tip: Jade Suite - first floor location. One bedroom, a second bedroom or lounge, and bathroom. Reasonab...
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  • Stayed April 2014, travelled with family
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Review collected in partnership with this hotel

Helpful?
Thank Stuart V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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203 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
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English first
Luxembourg City, Luxembourg
1 review
Reviewed 1 March 2014

Very nice renovated traditional place, easy to find. Excellent, devoted personnel. Excellent food: copious breakfast and ideal dinner (on demand) after a busy day. Perfect situation, very quiet and central.

Room Tip: Suite Jade, pefect for a family (5 )
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  • Stayed February 2014, travelled with family
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Review collected in partnership with this hotel

Helpful?
Thank EstellaCigna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 January 2014

There is no word to describe how beautiful the riad is. From the extraordinary details on Moroccan architecture into the warm and lovely staff in the Riad. We were also very lucky to have the chance to meet the Owner, Dominique. Mr. Dominique has kindly upgraded us to occupy the jade suite which was one of the beautiful room i have ever seen in my life. No need to describe further, let the picture tell you how amazing this riad is.

cheers,

  • Stayed January 2014, travelled with friends
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Helpful?
Thank Ricky_abd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol GB
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 January 2014

We could not fault the service; all the staff from the manager Zak to the cleaner Ameena made sure that we felt at home. Jemina is an excellent cook, happy to give demonstrations; her food was so delicious and the dining room so welcoming that we ate in on most evenings. Don''t be put off by the location; at first it is a bit daunting but the riad organised a very efficient collection service and it is ideally located within the medina. The restoration has been immaculately carried out (probably more highly decorated than the original!). Some the rooms are quite small but we enjoyed the cosiness. Drinking mint tea on the roof terrace and watching the sun go down over the medina was a great bonus. We would very happily return.

Room Tip: In winter the daylight and ventilation are better on the upper floor; the corner suite would be grea...
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  • Stayed January 2014, travelled as a couple
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Helpful?
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 December 2013

Initially when the pushcart person was guiding the way to reach the Riad from Bab Ksour with all our belongings, we got concerned about our safety as he took such a tortuous path that we did not have minimum confidence to get the way out on our own in next few days. But when we reached the gorgeous Riad with the warm welcome by the manager Zak and staff Zakaria, we forgot all our worries. We were offered Welcome Drinks and the staffs started giving personal attention to make us feel comfortable. The very next morning we had to catch a tour bus starting in front of Club Med; we told Zak about our concern of getting lost in finding the way due to the Riad's location inside a bylane. Zak immediately asked Zakaria to take us to the location and be there till we get the tour bus. Another day we reached post midnight at Bab Ksour and got little worried to reach Riad with valuables. We called up the Riad and the staff Yousuf agreed to come to pick us. These are the few incidents that showed how much personal attention was given to us during our stay.
The room was clean, the beds were nice and bathroom was well equipped with modern amenities with adequate towels. There was a hair dryer but it did not work, however Zak got another one from his home. The Riad including the rooms were bedecked with typical Moroccan decor. The room smelled a bit of damp but again, we did not come to Marrakech to stay inside the room all the time, so quite manageable.
Now coming to the food. This is the second best part (after the service) of our stay. Food was home made and authentic Moroccan prepared by a kind hearted Moroccan lady called Yamna in the Riad's clean kitchen. The food was so tasty we did not try our meal anywhere outside. The dinner was always three course with sufficient salad, bread, couscous and rice. The breakfast was splendid covering continental spread with a hint of Moroccan style like pancake and paratha.
And last but not the least - the cleanliness offered by the staff Amina, it was simply impeccable.

You can buy the service but you can never buy the love, affection and personal touch offered by the staffs (Zak, Zakaria, Yousuf, Yamna and Amina). We could not get to meet the owner Dominique, as he was away due to Christmas holidays. During the initial days he had been extremely patient and prompt to answer all our queries through email. I am sure he is an excellent boss who inspires all his staff members to treat the customers in such a way they never miss home during the stay in the Riad. Thanks to all of them.
Regards,
Iona, Ilika and Partha

  • Stayed December 2013, travelled with family
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Helpful?
1 Thank Parthamandal1311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
2 reviews
Reviewed 25 December 2013

I visited a few riads, but Dar Al kounouz is definitely on the top of the list. It is decorated with a lot of taste. Every detail is carefully managed. The space is a very warm and welcoming. Zak, who runs the place, is always around (but not too intrusive). An impressive emotional intelligence! Whole setup and staff make guests keen to engage with each other. One possible weakness is that rooms are a bit small for family of 3 (our family). Jovan

  • Stayed December 2013, travelled with family
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Helpful?
Thank Corto_Maltese572
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 September 2013

This typical moroccan riad is a lovely place, decorated and furnished with great taste and high quality. The staff is really kind and helpful, amazingly good breakfast, mint tea served on the terrace overlooking the medina, all the charme of an authentic moroccan lifestyle without the noise and the dust of Jamaa el Fna, but les than 10' walk from it. Very competitive price, compared to other riads in the Medina. We strongly recommend it!

  • Stayed September 2013, travelled as a couple
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Helpful?
1 Thank Donnalucia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riad Dar Al Kounouz

Property: Riad Dar Al Kounouz
Address: 54 Derb Snane | Mouassine, Marrakech, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #120 of 1,133 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): £
Hotel Class:3 star — Riad Dar Al Kounouz 3*
Number of rooms: 7
Official Description (provided by the hotel):
Dar al Kounouz a charming riad in exceptional calm in the heart of the medina, in the historic district of Mouassine, close to the fountain, the souks and Jemaa El-Fna. Dar Al Kounouz offers refined comfort and authenticity of a beautiful Moroccan decor. Its staff remains attentive and discreet, you will enjoy all the virtues of Moroccan hospitality. Around the patio: 6 charmingly intimate bedrooms with bathroom, air conditioning, telephone, safe and satellite TV. Free Wifi. And One suite “Jade” with 2 bedrooms able to sleep up to 6 clients. Dining room, hammam, are at your disposal. Beautiful panoramic terrace with pergola and caidal tent, leaning against the Dar El Bacha Palace (with its walls, trees, and birds singing ...). Delicious Moroccan specialties on request. ... more   less 
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