Great hotel and fantastic staff.
Nothing too much trouble. We paid and upgraded on arrival to the Romane suite which was very nice. Ususal problem of ants in a hot country but not a huge issue. Heating a bit hit and miss and needed as the mornings were quite cold. Seemed unable to get the time clock right.
Great driver service takes you and collects you from the city/golf courses /restaurants.
Hammam disapointing as you could not use it if someone was having a massage as you have to go through treatment room to get there. Does not say that on the booking info. Three times could not use it as treatments being done.
Not really as advertised and that is something i particularly like to use and not when it is avaialable !!!!
That should be changed and treatments done elsewhere so as not to interfere with access to sauna and hammam for other guests.
Food very good but a little pricey as were drinks.
Described as relaxing get away from it all kind of place which it is until two of the most precocious children Poppy and Theo along with there oblivious parents arrived.
The parents simply did not care about the screaming and shouting and winging as soon as the children got to the pool.
They must have thought it fantastic that within a short time of getting to the pool area they had the pool and garden to themselves within ten minutes.
THAT WAS BECAUSE EVERYBODY HAVING A NICE QUIET and relaxing TIME LEFT AND WENT TO THERE ROOMS because they could not stand the noise of these two children !!!!
Even from the balcony in there room the whaling screaming and winging went on and could be heard across the whole hotel.
As we had a suite away from the pool we retired behind the walls but the noise was still awful. Several times the staff came and apologised for the noise but nobody did anything about it.
Thank goodness we ony had breakfast once beside them !!!
Aziz ( mananger) if you are reading this you should either deal with this kind of thing or not take small children as we spoke to other guests who were quite simply fed up with the parents and children from hell !!!!!
The hotel needs to decide what it is !!!!
I would not return to the hotel and take that chance. We booked following the reviews that it was a small romantic and quiet hotel to get away from it all.
The last 5 days were far from that !!!
That really spolt our holiday and had it not been for the fact that i had a stomach bug we would have changed hotels.
- Official Description (provided by the hotel):
- Dar Ayniwen Villa Hotel is a sanctuary of peace and tranquillity. Built as the owner's family home, in the Oriental-Andalusian style in a 5 acres park, 36 years ago, this majestic old residence with its charming and peaceful garden stands in front of the Atlas Mountains with his heated pool. This Villa-riad was turn into a luxury eight en-suites & rooms guesthouse in 2000, all of the very highest quality, is now run by the owner children, Anne & Stephane. ... more less
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- Also Known As:
- Dar Ayniwen Marrakech
- Dar Ayniwen Hotel Marrakech