I was really looking forward to this trip and although all in all we had a good time some aspect do not merit the 4 tridents rating given. Good welcome on arrival although only 1 GO so we had to wait for her to take the other family to their room before we could be taken to ours. The setting is absolutely beautiful and is very well maintained and continuously throughout the day. We had a garden room which was nicely decorated and cleaned daily and served well its purposes as we only used it for sleeping and showering.
The - The food was well below what we have experience at other 4tridents Club Med (we have been going regularly for the last 15/20 years) with a limited choice of dishes especially at lunchtime.
The bar service is very slow during the day with often only one person serving.
The chef de Village is not as present as the one we have met before and seems to be spending most of his time on his mobile phone instead of interacting with ALL the customers (and not just the ones if feels like talking to).
The need to get up earlier as the week went on in order to secure a lounger.
The + Like I said before the setting is absolutely beautiful.
Very nice GE throughout the village be it the rooms, the gardens, the pool or the communal area.
The GE and GO at the restaurant are very helpful and will be quick at finding a table for you or setting up one if needed.
The circus show was absolutely fantastic.
Most GOs were friendly and welcoming. A special mention to Maxime with the password for looking after the "Ados" so well as well as Quentin, who is very approachable and who quite happily jumped behind the bar to help out when things got busy, a genuinely nice guy who will go far. Thank you also to Jorge for his wonderful cocktails.
Will we go back? Probably not
- Official Description (provided by the hotel):
- Marrakech is the Southern pearl, full of charm, mystery and bustle, at the crossroads of the Sahara and the High Atlas. The Club Med Village, set in Morocco's oldest palm grove, reflects the intimate aspect of the medina, fostering its way of life with its gardens, refined cuisine and warm welcome. The Marrakech architecture combines baked bricks, tadelakt, red ochre and colourful zellige, to create a relaxing haven to which you can enjoy returning after a stroll through Djemaa el-Fna square. ... more less
- Reservation Options:
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- Also Known As:
- Club Med La Palmeraie Hotel Marrakech
- Club Med Marrakech
- Marrakech Club Med
- Club Med Morocco