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“Fantastic!” 4 of 5 bubbles
Review of El Fenn

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El Fenn
Ranked #54 of 508 Hotels in Marrakech
Certificate of Excellence
London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Fantastic!”
4 of 5 bubbles Reviewed 2 July 2012

We have just come back from our honeymoon in Morocco where part of it we stayed in the Riad El Fenn. The place is fantastic, the rooms are spectacular and you will be very well looked after.
After the hustle, bustle and heat of Marrakech its a great place to retreat too.

I definitely would like to come back here & cannot recommend the place enough.

Room Tip: We stayed in room 11 - it was stunning!
See more room tips
  • Stayed June 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Emma L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
willemsmit2011, General Manager at El Fenn, responded to this review, 17 August 2012
Dear Emma, thank you, thank you, thank you! and hope we will see you back, perhaps 1st year anniversary?

warm regards, the El Fenn team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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874 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (200)
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 July 2012

Stunning rooms and service. Stay in Room 19 for the private roof top terrace with pool.

  • Stayed June 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hywelgeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
willemsmit2011, General Manager at El Fenn, responded to this review, 17 August 2012
Thank you! great to hear you enjoyed your stay with us. Please check out our new photos on room 19 posted both here and on our Facebook page.

Again thanks for your time, effort & kind words and hope to welcome you again,

warm regards, willem
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 July 2012

Just got back from an amazing stay at Riad El Fenn. The Riad is beautiful, an eclectic mix of contemporary and the traditional. It's very well styled but still manages to feel informal and is a haven in the middle of bustling Marrakech. The riad is full of little nooks and crannies ensuring peace, tranquility and privacy. The two pools (pools are a rarity in the medina) and roof top plunge pool were the perfect antidote to a day in the Medina. And I will never forget the evenings spent on the roof terrace watching the sun go down, overlooking the Koutoubia mosque, listening to the call to prayer - magical. What really made my stay there was the staff and the service. I was lucky enough to be upgraded to a deluxe room and throughout the stay the staff struck the right balance between being attentive without being intrusive. The nice touches - little pastries pre breakfast, afternoon tea and the slippers are just an added bonus. I will return and would highly recommend for a peaceful bit of luxury in the heart of the Medina.

  • Stayed June 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank walkerruth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
willemsmit2011, General Manager at El Fenn, responded to this review, 17 August 2012
dear Ruth, thank you so much for your warm and ravishing words, you have made our day as these comments are always being printed out and spread amongst the 45 colleagues.

Please check out are brand new photos, which we are very proud of. You can find them both here and on our Facebook page. Next project will be the website.

Again thank you so much and we hope to see you again soon at El Fenn!

warm regards; team El Fenn
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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 8 June 2012 via mobile

We had an unforgettable time at the Riad El Fenn in the beginning of June this year. The complex itself is absolutely stunning and the staff members are very friendly and helpful.

The Riad is located in the centre of the Medina, but the peace and freedom provided gives the feeling of being somewhere on the outskirts.

When we arrived, Rafik welcomed us with fresh pressed orange juces befor he showed us around and told us a little bit more about the history of the Riad. Vanessa Branson, who ownes the Riad obviously puts a lot of love into this wonderful place. We loved the interior and the beautiful art pieces all over the Riad- absolutely stunning.

The pools are beautiful and surrounded by big plans and flowers- these areas are very quiet and relaxed.

Our room was outstanding with a bathtub located in the room next to a big log fire place. The room was just a few meters away from the pool - inviting for a swim in the morning.

On our last day we did a cooking course in the Riad - which was great fun and deffinitely something we can recommend doing.

Overall our stay was brilliant and we are already looking forward to going there again.

A big thank you to all the staff members of the Riad and the general manager Willem, who made our stay so special!

  • Stayed June 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Selma_Ad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
willemsmit2011, General Manager at El Fenn, responded to this review, 18 August 2012
dear Selma & Jonny, it was wonderful to have you as our guests. Thanks for all the wonderful compliments; don,t be a stranger and Selma next time you need to share your wonderful stage!

all the best to you both! willem
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bath, England, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 June 2012

I have set up a trip advisor account to recommend Riad El Fenn to fellow people. This riad is absolutely stunning, we were greeted in the shady, bird filled courtyard and spent the first 15 minutes of our stay absolutely speechless as we toured around the hotel.

We were luckily given an upgrade to one of the pool suites which for a young couple was amazing, the room itself was over three beautifully decorated floors with a large sunken, open plan bedroom/bathroom, and a private terrace and pool.

The location of the riad is great, although riad in just a 15minute walk from the souks the riad itself is tranquil and atmospheric.

All of our needs were looked after by the ample number of staff who were both polite and helpful. I would also like to say thank you so much to the entire management team who help us so much with our booking, and in particular Vanessa for letting us stay in her beautiful riad.

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Sam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
willemsmit2011, General Manager at El Fenn, responded to this review, 18 August 2012
Sam! it was great having you both as our guests and your wonderful words are greatly appreciated!

Hope to see you again here soon, warm regards willem
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
73 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 bubbles Reviewed 3 June 2012

We did expect to enjoy Riad El Fenn, but our experience exceeded all expectations! Well designed and well managed, we loved every moment of our one week stay. Kudos to Alessandra, Karima and Megan in front office for their caring, thorough and patient attention to every guests questions and requests. Every staff member is welcoming, attentive, and gracious. El Fenn has an "abracadbra" aura where you feel that anything you wish for can be realized in the blink of an eye. The palms, pools and patios are magical - exactly the right balance between relaxed and glamorous. Massage services were excellent! Food was wonderful. This was our first of what undoubtedly be many visits to REF!

We took three day trips that were absolutely extraordinary - please feel free to reach out if you would like more information about the riad or excursions.

  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank twothereandback
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
88 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 5 May 2012

We stayed at the Riad el Fenn in April 2012. The decor of the riad is stunning, and I loved the mix of contemporary art with Moroccan pieces. Vanessa Branson has spared no expense decorating this lovely and tranquil space. The roof deck has fantastic views of Marrakech, and you could spend days relaxing in the pools and lounge areas of Riad el Fenn.

The location of the road is ideal for exploring Marrakech's bustling souks and markets. The riad arranged for us to have an afternoon guide, and Mustafa was excellent. We had dinner in the road restaurant one evening, and the food was good but not great. The hotel service is exceptional, and the staff will accommodate your every need and request. Mohammed deserves special recognition for his attentiveness in terms of room food/wine service.

The riad helped us to arrange our Sahara desert adventure as well. They recommended MoroDiscover (http://morodiscover.com/), and we corresponded with Houssaine, the owner, before our arrival to customize the perfect desert trip including spending the night under the stars in the Sahara. It was a once in a lifetime experience which I recommend if you have the time.

We stayed in suite 14 which is one the first floor near a pool with its own private outdoor lounge area. The room had stunning camel floors, a fire place, super high ceilings, a sunken tub in the room, and an enormous (I mean huge) bathroom. The room decor included stylish vintage finds mixed with contemporary Moroccan. We loved it!

I only wish I had been able to stay in Marrakech at the Riad el Fenn a few more days. The trip was magical. Enjoy!

  • Stayed April 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank vandy1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about El Fenn

Property: El Fenn
Address: Derb Moullay Abdullah Ben Hezzian | Bab el Ksour, Medina, Marrakech, Morocco
Phone Number:
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Business Hotel in Marrakech
#16 Family Hotel in Marrakech
#28 Spa Hotel in Marrakech
#30 Romantic Hotel in Marrakech
#36 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — El Fenn 4.5*
Number of rooms: 20
Official Description (provided by the hotel):
Special Offer From 11/05/ 2016 to 31/08/2016 DIRECT BOOKING OFFER We assure that you'll always get the best rate available when you book directly with us. Whether you book online or by email, our team are on hand to answer all your questions from pre-booking to check-in and even after you're gone. With 20 individually styled rooms and suites, a four-bedroom private riad, 3 swimming pools and its own hammam spa, El Fenn is a unique boutique hotel combining grandeur and historic architecture with hideaway nooks, terraces and gardens - making it the most peaceful place from which to enjoy Africa's most exotic city.Our story began with two friends on the hunt for a small riad to buy as a holiday home. It was 2002 when Vanessa Branson and Howell James walked into the almost ruined courtyard of one of Marrakech's formerly great private homes. Nearing dusk and with the sound of the muezzin's call to prayer echoing in the air, they instantly fell in love with the atmospheric house which was being sold with three smaller neighbouring homes. They soon realised that their holiday home was going to become so much more.At the time, only a handful of Marrakech's riads had been converted to small hotels and Vanessa and Howell knew they wanted to open a place offering something different - a home from home retreat that combined great food and service with the spirit of the building's past and a contemporary decorative twist. During a two-year renovation, local craftsman used traditional techniques to breathe new life into the building. Polished lime plastering was used in a rainbow of colours to create walls, baths and bed frames, original tiling was renovated and carved cedar ceilings restored. Retro furniture sourced from local flea markets was combined with one-off bespoke pieces to create a unique interior. ... more   less 
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Also Known As:
Riad El Fenn Marrakech
Riad El Fenn Hotel Marrakech

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