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“Perfect!”
Review of El Fenn

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El Fenn
Ranked #51 of 499 Hotels in Marrakech
Liverpool, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Perfect!”
Reviewed 10 November 2013

Amazing place to stay in Marrakech!! My girlfriend and I stayed here for two nights and could not fault it. Unbeatable location and brilliantly authentic. If I returned to Marrakech this is the only place I would stay!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank sam_heague
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeganLD2013, Director of Sales at El Fenn, responded to this review, 5 December 2013
So pleased that you enjoyed your stay with us and thanks so much for taking the time to review. We hope to see you again when you're next in Marrakech.
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937 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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English first
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 November 2013

We have just spent the entire weekend here celebrating our anniversary with friends and family. We had the whole Riad to ourselves and were certainly made to feel at home. There is a magical quality to this place that envelops you as soon as you step into the dimly lit entrance and walk through the red painted walls of the corridor and out into the 'Turtle' courtyard where the marble fountain trickles water into a rose petal basin.Teas and pastries await you on your arrival. There is a great sense of calm after the madness of the outside streets.
Our guests all arrived at different times of the day and were immediately shown to their bedrooms without any fuss or hassle. A quick change and ready for the first night of partying. The guests were led up a candlelit staircase to the roof terrace where they were greeted by an exciting and daring display of fire eaters and acrobats performing to a Gnaoua band exotically dressed in national costume. Cocktails were served followed by a beautifully displayed buffet including some of the most wonderful tasting salads, tagines and Moroccan delights.The night time entertainment was finished off with a performing snake charmer!
The evening was an assault on the senses. Everyone had an afterglow which left them in a dream like state and very much ready to float off to sleep. Breakfast next morning up on the roof terrace with its amazing view was a feast, including the best yogurt and granola we have all ever tasted. After a relaxing day of sunbathing, reading and nodding off we were calmed and ready for the night ahead. This was held in the beautiful indoor restaurant reminiscent of Rick's Cafe in the film 'Casablanca" (which happens to be my husband's favourite film.)
A culinary feast followed, music was played on the grand piano, a silent 'Casablanca' and nostalgic family photos shown on the large pull down screen, beautiful speeches were made and love spilled out into the atmosphere. A belly dancer led us all out to a small outdoor pool area where we danced the night away under the stars to our favourite disco music from the seventies……
What a night! What a party! What a weekend! What a place!

All this could not have been possible without the help of the wonderful Megan and her team. We instantly hit it off with Megan. Nothing was too much trouble for her, she understood what we wanted exactly and all of the extra entertainment she provided for us was perfect. She contributed so much to the weekend with her witty and charming personality. Hussein the catering manager was calm, cool and extremely helpful and respectful. The food was fresh, delicious and beautifully served at all times. Lisa and all the team in the office were always on hand to help us all out. And Willem's eye for detail is a treat.

I love this place, I want to come back here every year for the rest of our lives.

Thank you Riad el Fenn

x

Room Tip: There is not a bad room, each room has it's own unique look. However some are much bigger than o...
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
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Helpful?
1 Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeganLD2013, Director of Sales at El Fenn, responded to this review, 5 December 2013
It was such a pleasure for all of us here to host such a great group of people and we were all delighted that you were so happy with your celebration… The Moroccan night was fantastic and Casablanca the perfect back drop on our big screen for your dinner in the restaurant. A fabulous weekend for us to host. We're looking forward to the 40th….!
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London, United Kingdom
Level 4 Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 6 November 2013

Entering the Riad from the mayhem of the street was like entering a secret garden. Peace and tranquility prevailed. This is a stylish, quirky and welcoming place to stay. We had the most gorgeous, generously sized room and bathroom with a huge walk in shower. We were there for a two night stay. On the first night we had a buffet dinner on the lovely roof terrace and the food was so good, particularly the lamb tagine. On the second night we had a four course sit down dinner in the sumptuous dining room. Again the food was delicious. Tea was served each day at 4pm where we were able to taste the delectable home made cakes and biscuits on offer. Each morning at 7am a tray was left outside our room with tea,coffee and croissants. This was not breakfast, just a taste of what was to come for breakfast which was served buffet style on the roof terrace and consisted of an array of fruit, yogurts, home made granola and eggs, all to tantalise our taste buds! Megan was a complete star and made our stay all the more enjoyable. This Riad is a true gem, not to be missed.

  • Stayed November 2013, travelled on business
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Helpful?
1 Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeganLD2013, Director of Sales at El Fenn, responded to this review, 4 December 2013
It's always great to get such positive feedback and the chefs are delighted with your compliments! It was lovely to have you with us and we hope to see you again at El Fenn in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 November 2013

We visited this Oasis in celebration of my brother and sister in law 30th wedding anniversary. From the moment we arrived we felt at home. The welcome given by Megan made us feel immediately at home. Nothing was to much trouble. We stayed in room 20 a beautifully decorated homely room. The roof terrace for both breakfast and dinner was a real treat with sumptuous food. I cannot recommend this home from home highly enough. The massage in the spa topped it all. After a day of walking the streets of Marrakech made the spa all the more welcoming. I cannot recommend this Riad highly enough.

Room Tip: There are lots of stairs so take this into consideration when choosing your room.
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeganLD2013, Director of Sales at El Fenn, responded to this review, 4 December 2013
So pleased that you enjoyed your room, the food and the spa… What more could we ask for? It was such a pleasure to host a group of such great people and thanks for taking the time to review. Come back and see us soon?
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
Reviewed 5 November 2013

We have just arrived home from our first visit to Marrakech. The Riad El Fenn had been recommended to us highly by friends and actually far exceeded our expectations. The location is perfect just seconds from the souk. From the minute we arrived we were overwhelmed by the beauty and charm of the riad. The staff especially Lisa and Megan could not do enough to make us feel welcome and cater to all our requests ranging from organising guides, booking restaurants. We were served complimentary tea everyday in one of the beautiful courtyards and served a complimentary pre breakfast which was waiting for us on the terrace outside our room everyday. Our room was gorgeous, fabulous linen and thick towels. Breakfast was delicious, homemade yoghurt and muesli was divine. The food in the restaurant was a culinary delight. We felt as though we were staying in someone's beautiful home it was so intimate and warm. We are already planning a return trip. We can't wait to go back.

  • Stayed November 2013, travelled with friends
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Helpful?
Thank Lesley950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeganLD2013, Director of Sales at El Fenn, responded to this review, 4 December 2013
It was great to meet you and we'd like to thank you for this wonderful review. So pleased you enjoyed your stay here and the home from home atmosphere we've created which guests often comment on. We hope to see you again soon… Let us know when your trip is planned…?!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 November 2013

When you arrive at El Fenn it is like being let into a secret. It is situated a short stroll from the souks, you knock on a large, ornate wooden door, over which hangs a large colourful glass lantern. Inside the maze of rooms and corridors make it impossible not to want to explore. We arrived at night which makes this exploration even more wonderful. Clever interior design, subtle lighting, quirky artwork and the thrill of discovering unexpected plunge pools invigorate your senses.

It is incredible how you can immediately leave the hustle and bustle of the Marrakesh markets behind, and unwind with a glass of rose and various nibbles on the roof top terrace. I cannot recommend El Fenn enough; the accommodation, the staff and the location are all excellent.

Room Tip: You get what you pay for - the better rooms have the higher price tag. Having said this - we took a...
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Harriet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeganLD2013, Director of Sales at El Fenn, responded to this review, 4 December 2013
Thanks for taking the time to review and it's great to get such positive feedback. All the staff here at El Fenn love to know that people have enjoyed their time here so I'll pass you comments onto them. Hope to see you again on your next trip to Marrakech?
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leamington Spa, UK
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 31 October 2013

This Riad is perfectly done; beautifully decorated, individually designed rooms, lots of lovely sitting areas, plunge pools and a gorgeous bar and restaurant. Two breakfasts (one mini one served in your room and another served on the fabulous roof terrace) and optional massages and pedicure. I had the massage (I'm a trained masseuse) and it was very, very good, not the usual slathering with oil but a firm working of the knots! Wouldn't particularly recommend it with very young children as there are alot of stairs to negotiate, some with low balustrades nor with elderly parents. Would definitely book again.

Room Tip: Ground floor rooms open on to public courtyards but have exclusive sitting area, rooms 8 and 9 (one...
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mandalola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeganLD2013, Director of Sales at El Fenn, responded to this review, 4 December 2013
Dear Mandalola. Thanks for such great feedback on your stay here. We're delighted that you enjoyed so many aspects of your stay. We've recently introduced the croissant basket that are left outside rooms each morning with fresh tea and coffee because our aim is to help guests fully relax so no rushing out of bed for breakfast! So glad you enjoyed them. Come back and see us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about El Fenn

Property: El Fenn
Address: Derb Moullay Abdullah Ben Hezzian | Bab el Ksour, Medina, Marrakech, Morocco
Phone Number:
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Business Hotel in Marrakech
#16 Family Hotel in Marrakech
#28 Spa Hotel in Marrakech
#30 Romantic Hotel in Marrakech
#35 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — El Fenn 4.5*
Number of rooms: 20
Official Description (provided by the hotel):
Special Offer From 11/05/ 2016 to 31/08/2016 DIRECT BOOKING OFFER We assure that you'll always get the best rate available when you book directly with us. Whether you book online or by email, our team are on hand to answer all your questions from pre-booking to check-in and even after you're gone. With 20 individually styled rooms and suites, a four-bedroom private riad, 3 swimming pools and its own hammam spa, El Fenn is a unique boutique hotel combining grandeur and historic architecture with hideaway nooks, terraces and gardens - making it the most peaceful place from which to enjoy Africa's most exotic city.Our story began with two friends on the hunt for a small riad to buy as a holiday home. It was 2002 when Vanessa Branson and Howell James walked into the almost ruined courtyard of one of Marrakech's formerly great private homes. Nearing dusk and with the sound of the muezzin's call to prayer echoing in the air, they instantly fell in love with the atmospheric house which was being sold with three smaller neighbouring homes. They soon realised that their holiday home was going to become so much more.At the time, only a handful of Marrakech's riads had been converted to small hotels and Vanessa and Howell knew they wanted to open a place offering something different - a home from home retreat that combined great food and service with the spirit of the building's past and a contemporary decorative twist. During a two-year renovation, local craftsman used traditional techniques to breathe new life into the building. Polished lime plastering was used in a rainbow of colours to create walls, baths and bed frames, original tiling was renovated and carved cedar ceilings restored. Retro furniture sourced from local flea markets was combined with one-off bespoke pieces to create a unique interior. ... more   less 
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Also Known As:
Riad El Fenn Marrakech
Riad El Fenn Hotel Marrakech

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