I was very disappointed on arrival to find an army of workmen painting and decorating the inside of the property. The frustration was further compounded when none of the staff could give an explanation as to why this was happening and put a stop to it and as such the first two days of our holiday was spent in a building site. This in the context of having booked 9 months in advance. The owners when eventually contacted seemed unconcerned with very limited apologies and no offer of financial compensation.
Anyone with any basic knowledge of hospitality knows you do not take guest's money and then decorate the property when they are living there.
Some of the individual staff working at this Riad were charming and tried their best but it was obvious that decorating notwithstanding there was a complete lack of any management operating.
I know from previous trips to Marrakech there are many wonderful Riads to chose from, do yourself a massive favour and do not chose this one.More
- Free Wifi
- Free Parking