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Royal Mirage Deluxe Marrakech
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Reviews (458)
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All reviewspool viewel fanaroad noiseexcellent locationhotel is situatedmoroccan stylean ironpublic areasbig poolmin walkbelly dancinglovely poolsnake charmersday triptaginethe hustle and bustleatlas mountains
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Reviewed 2 November 2011

Although a 5 star hotel, it has seen better days. Many 5 star features were not found and the poor quality of service was particularly noted mainly due to lack of personnel. Many areas of the hotel were short of staff (breakfast room, spa, luggage boys) and when staff was available they were quite lazy. The rooms are the main positive aspect although in need of small repairs. Breakfast was sub-standard for a 5 star hotel. The location although good (quiet, safe and trendy neighbourhood, closer to main attractions and in the way to the airport) suffers from nearby discotheque which can cause you some sleeping problems during night, thus rooms with swimming pool view are better for rest purposes.

Room Tip: Ask for rooms with view to the pool
  • Stayed: October 2011, travelled as a couple
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2  Thank vlopes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2011

We just spent 4 days in marrakesh. The hotel is just walking distance from the Medina in the Nouvelle city, the most Europen part of Marrakesh. We booked the hotel with the flight so I don't know how much did we pay.On overall for a five star hotel not expensive.
Excellent breakfast,very ample room with balcony.Nice outdoor pool.however the service was a little sloppy: we waited more than an hour for towels (the last day they cleaned the room but didn't left any towels) and at 7 o clock there was no coffe nor tea at breakfast (starting officially at 6.30).

  • Stayed: November 2011
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1  Thank Viaggiatriceneltempo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2011

Definitely not a 5* hotel, the staff didn't care, there was no atmosphere and didn't even make an effort to direct us to the main square in Marrakech. Wasn't an awful experience but you could do a lot better and if you do go there don't expect luxury. The pool was nice enough although you could hear the loud main road and they played some questionable music whilst we were trying to sunbath.

  • Stayed: October 2011, travelled with friends
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1  Thank sophie_t99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2011

lights out in the bar at twelve up at five if you want a sunbed .only one restaraunt is all in the rest you have to pay and the food was not five star however it was good value for moneyand after speaking with the manager got better treatment as i spoke a little french and some arabic..get a taxi from airport or youll be waiting up to an hour for room allocation.lovely lobbys and staff are fine if you make the effort .

  • Stayed: August 2011, travelled with friends
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2  Thank lee c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2011

Not being confident to barter for a taxi, we pre-booked the hotels transfer facility. Our driver (traditionally dressed) was the first man we saw in the arrivals hall....great start.

Hotel was a 10 minute drive and situated a 30 minute walk from the famous market. Every member of staff we dealt with were very helpful.

Hotel was clean, quiet and cool (it was 45 degrees during our stay) our room's A/C was effective and stayed on 24/7. Our mini bar was stocked with drinks however a Carrefour was just around the corner (if you know what I mean). Buffet breakfast food was very good and you could eat as much as you wished.

All in all a very good experience.

  • Stayed: August 2011, travelled as a couple
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1  Thank Grant L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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