Oh dear. This was a last minute booking - so we went with open minds. Having read the previous reviews we were not expecting 5* luxury, but were hoping for a decent middle-of-the-road hotel. We were disappointed on every level.
We were greeted with news that we would be required to pay "local tax" (totalling £50 for the 5 night stay) despite the booking supposedly being inclusive of all taxes - be warned.
Good points - large rooms (a little tired), large pool, as good a location as you can get without being inside the Medina walls, building seems to have been built to 5* standard, but...
Bad points - had to take our own luggage to our room (up 2 flights of stairs because there was no electricity), corridor smelled of sewage, breakfast woeful, hotel services inc. food, drinks, extra services not advertised therefore you were left guessing what (if anything) was available, pool used as a water source for the local pigeons.
Overall the place felt like it was once a decent hotel but is now run down with a group of very disheartened staff to go with it.
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- Also Known As:
- Royal Mirage Deluxe Marrakech Hotel Marrakech
- Royal Mirage Deluxe Hotel Marrakech