We stayed in this hotel for 7 nights, booked via a groupon. Our room was large and nicely decorated, with air conditioning but without a balcony.
The hotel staff are a mixed bag: The maids and most of the waiters are very helpful and friendly although the breakfast staff often needed a nudge if cutlery, juice etc. had run out. If asked directly, there was always a prompt and friendly response.
Reception was great and helped us with several requests. Most staff spoke sufficient English to communicate and we particularly enjoyed the rooftop terrace at sun set. Similar to some earlier reviews, the staff seemed somewhat confused about us running a tab on the bar but did allow us to do so with little hassle.
On the last day, our flight wasn't until late in the day and we were allowed to stay in our room until 17.00, for a small extra charge.
There is free wifi in the hotel, although it only reaches across the ground floor and the first floor. The rooms further up have sometimes reception but it is better to get out into the corridor (there are sofas). Although it is a very touristy hotel, my partner was able to conduct business skype calls (including video) during the day and the hotel staff was very helpful with that.
On the ground floor, there is also a restaurant which serves excellent food but is quite expensive. If you pass through the restaurant, there is a small swimming pool, which feels crowded if there are more than 3 people in the water but does a good job to cool down and sunbathe during the day. We enjoyed it a lot.
In summary, the hotel is nice but not perfect and we would be very happy to stay there again.
- Official Description (provided by the hotel):
- L'Hotel le caspien, une oeuvre artistique, une architecture irreprochable, une vue imprenable. Construit et decore dans la pure tradition architecturale marocaine, le Caspien met a votre disposition 54 Lits repartis entre 36 chambres et 02 suites. Ces 36 chambres doubles et en twins confortables et spacieuses, avec baignoires ou douches, entierement climatises, telephone, TV chaines nationales et internationales, coffre fort payant a 25 dhs par jour, 2 ascenseurs et des detecteurs d'incendie et de fume dans chaque etage. Chaque suite est composee d'une chambre avec grand lit et un salon decore a la marocaine, telephone, climatisation selon la saison, grande TV plasma avec des chaines nationales et internationales, une grande terrasse spacieuses. L'hotel dispose d'une cuisine marocaine qui laisse courir fantaisie et imagination. Ses restaurants vous proposeront une cuisine marocaine et internationale dans un cadre moderne et raffine decoree d'oeuvre d'art de plus bel effet. Cadre de soiree inoubliable. 02 Restaurants bar situes au rez de chaussee dont une vue piscine integree, vous pouvez vous relaxer au bord de la piscine au milieu d'un cadre de verdure tres agreable. La direction de l'hotel et son personnel vous souhaite la bienvenue. ... more less
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- Also Known As:
- Le Caspien Hotel
- Le Caspien Marrakech