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“Never le caspien again!”
Review of Hotel le Caspien

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Hotel le Caspien
Ranked #138 of 499 Hotels in Marrakech
Certificate of Excellence
Amsterdam, The Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Never le caspien again!”
Reviewed 17 November 2013

The service is very poor. The room was not cleaned for months. Evry where a lot of dust.
The breakfast was not fresh. The restaurant was very expensieve.

shame on you, Le Caspien!!!!!!!!!!!!

Never again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hafid L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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689 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (129)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Melbourne
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 November 2013

Staff very helpful, nice location and a wonderful pool. The hotel was fully booked when we arrived, so we needed to wait for our room to be made up before checking in, but besides that the staff were helpful, and the bar was really nice.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank brendanmeilak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 November 2013

Only spent one night in this hotel but visited the rooftop bar and restaurant numerous times during our trip. The rooms themselves are very noisy if you have a room facing the road but they were clean and modern. Wifi is available in the lobby and on the roof. The rooftop bar is great, cocktails are cheap and were very nice. The food we had both nights we ate here was amazing and very tasty. Not the place to go if you want authentic, Moroccan decor but not bad and in a good location in Gueliz.

Room Tip: Ask for a room not facing the road.
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kim E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Level Contributor
115 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 6 November 2013

We stayed at this hotel for 2 nights as part of an Intrepid tour. The rooms were basic and noisy if you have a room facing the road. Wifi is accessible only from reception. There is wifi on the roof terrace although it never worked when I was up there. There is a cafe and a restaurant, which is right next to (too close) to the pool. We had dinner at the restaurant once, with the menu ranging from pizza, pasta, salads and steak. Negatives were the useless breakfast staff who had little English and didn't refill tea, etc when they were empty. The hotel is about 30 minutes walk to the square and 15 minute walk to Majorelle Gardens. You can also take the no. 1 bus to and from the square.

Room Tip: Choose a room not facing the road
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DaisieB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Herentals, Belgium
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 November 2013

Very nice hotel, it's modern and clean. The staff is friendly and it has a nice rooftop terras with a bar. The restaurant is top class with good food, French quisine, and good deserts. Good service.
It's a good, not too expansive place to stay to visit Marrakech. A bit outside of the medina so close to a main road so it's not so busy.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank goodgiellas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 October 2013

Nice lobby and good location. Staff were really unhelpful and verging on rude at reception. I had no hot water on 2 occasions which is ridiculous for a moderin hotel. The pool is tiny and is in the middle of the restaurant. The rooms are clean and basic. Breakfast was also disappointing. Got no sleep on my last night...there was noise all night. Not overly impressed. The restaurant is excellent though, I'd highly recommend it. I'm sure there are better hotels in Marrakech.

Room Tip: Ask for a room thats on the back of the building.
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tpmofc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coventry, United Kingdom
Level Contributor
48 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 19 October 2013

I have just come back from a weeks holiday at this hotel. I was there wit my brother who had an adjoining room to mine.
We booked out trip via EasyJet- and were very pleased with the price we paid for our package which included breakfast and evening meal. The rooms were more than adequate. The food was also excellent in terms of variety. The staff in the dining room and breakfast room were excellent. Staff at reception varied for excellent ( Half of those we Experienced) to average for the other half who seemed rather disinterested in their work. Check in was quick and efficient.
There is a nice roof top bar at the hotel. Very good bar staff there. The hotel is well placed for all the major sites. It is in a good part of town with plenty of coffee shops and paces to eat nearby..
The only issue my brother had was that for some reason neither of us could access the Wi-Fi in the hotel. We could however access wi fi at the hotel two doors down and also in local coffee bars. Perhaps the problem was with our UK notebooks!
The hotel would certainly be worth a return trip if we were in Marrakech.
From the hotel to the main square should only cost 20 dirham in a petite taxi. (About£1.50) for up to 3 people. Always agree a price before you get in. French is widely spoken- so brush up on that. A few Arabic phrases wont go amiss either.

Room Tip: Ask for a room at the rear of the hotel- or on a high floor.
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank WilliamFerguson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel le Caspien

Property: Hotel le Caspien
Address: 12 Rue Lobnane, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#15 Best Value Hotel in Marrakech
#137 Family Hotel in Marrakech
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel le Caspien 3.5*
Number of rooms: 38
Official Description (provided by the hotel):
L'Hotel le caspien, une oeuvre artistique, une architecture irreprochable, une vue imprenable. Construit et decore dans la pure tradition architecturale marocaine, le Caspien met a votre disposition 54 Lits repartis entre 36 chambres et 02 suites. Ces 36 chambres doubles et en twins confortables et spacieuses, avec baignoires ou douches, entierement climatises, telephone, TV chaines nationales et internationales, coffre fort payant a 25 dhs par jour, 2 ascenseurs et des detecteurs d'incendie et de fume dans chaque etage. Chaque suite est composee d'une chambre avec grand lit et un salon decore a la marocaine, telephone, climatisation selon la saison, grande TV plasma avec des chaines nationales et internationales, une grande terrasse spacieuses. L'hotel dispose d'une cuisine marocaine qui laisse courir fantaisie et imagination. Ses restaurants vous proposeront une cuisine marocaine et internationale dans un cadre moderne et raffine decoree d'oeuvre d'art de plus bel effet. Cadre de soiree inoubliable. 02 Restaurants bar situes au rez de chaussee dont une vue piscine integree, vous pouvez vous relaxer au bord de la piscine au milieu d'un cadre de verdure tres agreable. La direction de l'hotel et son personnel vous souhaite la bienvenue. ... more   less 
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Also Known As:
Le Caspien Hotel
Le Caspien Marrakech

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