This one didn't start well. On the first night upon arrival, in only 30 min we have 'discovered' three cockroaches (!!!) in our room. It was almost midnight and we were tired, but we still asked to be moved to the other room, and riad's duty staff member Fouad was very responsive. We spend the night in more spacious suite (room we booked was 'standard' type). Next day we talked to owner Jean-Patrick about our options. He apologized for bugs in the room, and offered free upgrade to de-luxe room, which we nevertheless have not accepted, due to fact that room we were offered was next door to room we have found bugs in. He also presented the written proof that every 3 months all rooms are checked by Inspection for Health Safety and all problems are fixed as/if needed. We spent the remain of our week in this riad in other 'standard' room (pretty adequate).
Standard rooms are little short on space comparing to other riads we saw (example: Riad Anjar in very neighbourhood), so upgrade to suite is recommended. Lobby and rooms for breakfast and leisure time are nicely decorated, and we really enjoyed mint tea or coffee during quiet and relaxing afternoons.
Riad is very conveniently located in old medina of Marrakech, only 5 min walk from Jamaa El Fna, and it's easy to locate.
Silsila's strongest points are location and very efficient and always-with-smile staff members (Salaam and Fouad excel at all times), as well as easy booking process with Jean-Patrick;
weak points are somewhat small (standard) rooms if you plan to stay more than 2-3 days, poor wi-fi connection on upper floors (and non-existing on most parts of the roof terrace) and same unexciting breakfast every day (only varies in joghurt).
We have still enjoyed our stay at Dar Silsila.
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- Also Known As:
- Dar Silsila Marrakech
- Dar Silsila Hotel Marrakech