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“Beautiful Riad”
Review of Dar Silsila

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Dar Silsila
Ranked #269 of 496 Hotels in Marrakech
Certificate of Excellence
Cohasset, Massachusetts, United States
2 reviews
“Beautiful Riad”
Reviewed 5 April 2013

Dar Silsila was beautiful and immaculate with impeccable service and excellent food! We really enjoyed every minute there and the owner and staff were wonderful!! We stayed there our first two nights and were so happy to return for our last night in Morocco!

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
Chamisal, New Mexico, United States
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 31 March 2013

We got here a couple days ago and love it. The rooms are beautifully done. There are four of us, two rooms, in this riad. EXCELLENT service. EXCELLENT meals. EXCELLENT housekeeping. EXCELLENT location. The narrow street to the hotel is dirt and looks under construction but we chose to ignore it. Inside the door everything is safe, relaxing and comfortable.

Room Tip: The room just above the pool has a good wifi signal.
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  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marie Coté T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 March 2013

I would highly recommend this divine riad. Off the narrow alleyways of the medina and behind the huge door, Dar Silsila is a calm and beautifully decorated oasis from the hot & boisterous souks. The staff and owner are very helpful. If you are in need of suggestions, Jean Patrique has no end of ideas of places to visit. He or his assistant, Salaam, will also make reservations for you at restaurants and organise taxis or excursions. Nice breakfast of coffee, homemade yogurt and Moroccan pancakes and breads. Be sure to request in advance to eat there one night and have a Marrakech specialty of beef tangia which is left to cook during the day in the fires of the local hammam. If you want a stay with a personal touch this is an opportunity to experience life inside a riad. There is a safe in the room and free wifi.

Room Tip: All the rooms face onto a courtyard in one of the two riads so you are not bothered by noise from th...
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sparkleplanet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 March 2013

We stayed at Dar Silsila for 4 days and our experience could not have been more pleasurable.
The location in medina is so convenient, in the medina but also so short to get out of it.The riad is splendid with swimming pool, hammam,salons and dining rooms.It is not overly decorated, capturing the essence of the Moroccan style.The rooms are spacious, with elegant bathrooms attached.
Jean-Patrick(host/owner) could not have been more accommodation and gracious, making us feel like we were entering our own home away from home.He apologized for the construction in the street leading to the riad(they are replacing the water and sour system, it could be a bit messing upgrading a 13th century old city) that the inconvenient we might pay for visiting such a magical place and to stay in the medina.
The staff was always there when we needed them, plenty of towels,very comfortable and cozy bedding, great breakfasts, and delicious meals if you desire to order on the premises .
We shall definitively return .Great job Jean-Patrick.

Room Tip: If you are looking for solitude and piece the medina is not for you
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  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laurent-Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barnstable, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
Reviewed 10 March 2013 via mobile

I have just returned from a lovely stay at this charming riad and feel that I must defend it against the most recent "lousy riad" review. We too experienced the inconvenience of the street repair to the water system but there was nothing that the riad could do to predict or ameliorate the situation. At worst it was just another curiosity of life in the medina and will very soon result in a much smoother approach to the riad than before. We experienced romantically decorated rooms with very comfortable beds. The breakfast was typical of what we found throughout our time in Morocco- delicious fresh squeezed oj, fresh breads, crepes and the most delicious homemade yoghurt of the trip. The very friendly host, Jean Patrick was on hand every morning to discuss our plans for the day and make recommendations for dinner. His friendly staff welcomed us warmly every evening. Our one pre-arranged dinner at the riad was delicious. To expect the riad to provide a dinner at the last minute is not how Morocco works or cooks. In our experience all food was bought fresh each day at the market and meals needed to be ordered in advance. I highly recommend Dar Silsila.

Stayed March 2013
Helpful?
Thank BeaMarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California, USA
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 March 2013

This riad in the heart of the Marrakech medina was a huge disappointment. After reading the reviews, we were very excited to stay here. However, upon our arrival, we were met with a muddy walk through a very dark alley way to get to the front door. There was some construction work going on laying pipes, but no steps were taken to lay some boards over the mud to get there. It was also a very intimidating walk for 4 women at night.
Once inside, the place felt very small. The narrow design makes for poor acoustics; such that you can hear everything that goes on in the courtyard below. The rooms were average. There was no hot water at first (forgot to "turn it on") and it was impossible to take 2 hot showers back-to-back. The beds were extremely small (and I am only 5' 2"!). The owner does not live on site and only graces everyone with his presence in the morning. His staff is ok, serviceable, but nothing great. The dinners prepared were excellent; however the breakfasts consists of juice, bread and yogurt -- no fruit, no eggs, nothing more. When we requested something, we were told a simple, "no." When we experienced a terrible rain storm such that we dared not leave the riad (and trek through the mud) for dinner, there was no food that the riad had on site for us to have an impromptu dinner. After staying at a fabulous riad in Fez, we were extremely disappointed with this riad in Marrakech. Do not stay here!

  • Stayed February 2013, travelled with friends
    • Value
    • Location
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    • Cleanliness
Helpful?
2 Thank mjjane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
silsila, Propriétaire at Dar Silsila, responded to this review, 12 March 2013
Sorry about this, but we really do not have any control on what is happening in terms of construction outside of our doors. The medina of Marrakesh is very old and there is a lot of work going on to improve the sanitationof the city. This work happened to coincide with your stay.

Generally, all are clients are very aware of the confort and quietness desired . In any riad of a smaller size sometimes the noise carries it's hard to control.

It's very difficult to compare Dar Silsila to such a large riad where they stayed in Fez. Moreover the price they paid in Fez was more than double that of our pricing. Secondly breakfasts in a small riad differs greatly from breakfasts in some larger riads and hotels and the decor does to from place to place. What a pity that our client did not remember the fresh strawberries that were offed !
For the hot water, my appologies. That was indeed our fault and our personnel forgot (for the first time) to turn on the boiler to their room. It's the first time that it happed in nine years. We do have 80+ litre heaters for each room which should be more than sufficient for two or three showers......
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 25 February 2013

Riad was impeccable. Jean Patrick was a gracious host and helped us with dinner reservations for a special New Years Eve. We ate onsite the first night, which was a perfect introduction to Morocco. Great tagines (beef and vegetable) and a nice (unexpected) wine as well. Breakfast changed every day and was certainly an acceptable start to our long days getting lost in the Souks! Our room was beautiful. A problem with the shower drain was addressed and resolved quickly. The location is perfect, and Jean Patrick arranged a transfer from the airport for a reasonable rate (around $20) which is expensive for Morocco but was well worth it as our driver met us inside the airport lobby and knew where our place was. Finally, we left a scarf in the room that we had purchased in the Souks (it had sentimental value as we paid five times as much as we should have but got to visit with a Dyer). Jean Patrick arranged to have the scarf shipped by bus to Essouira, where it arrived in our hotel. Unbelievable service. I can't say enough about Jean Patrick and Dar Silsila. it is the perfect Riad and a great way to start your adventures.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pdjbanker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dar Silsila

Property: Dar Silsila
Address: 11 Derb Jdid Laksour, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#53 Family Hotel in Marrakech
#130 Romantic Hotel in Marrakech
#164 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): £
Hotel Class:4 star — Dar Silsila 4*
Number of rooms: 10
Reservation Options:
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Also Known As:
Dar Silsila Marrakech
Dar Silsila Hotel Marrakech

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