Arrival is chaotic. We had a transfer from the airport at night and the initial impression is of outrageous driving and an alien culture if you haven't been before. You are then dropped off on a grubby main road. A porter arrives and talks to the driver and then you are led down some small pedestrian alleyways, through a large wooden door, down a corridor and then buzzed into the Palais Sebban. For the faint hearted you wonder where you are going.
Through the door is a different world. The Palais Sebban at night is beautiful. Architecturally spectacular, tastefully lit and decorated in the local style with lanterns. The reception staff speak good English.
We had two rooms for a leisure trip and they are both amazing. Ours was decorated with mirrors and beads in all in red tones. The huge bed was made up of two large singles and was firm as we like it. There was complementary fruit and water on arrival. The rooms are quite noisy because of the tiling everywhere but the noise is locals walking down the alleyways outside and the early morning call to prayer. The rooms have massive wooden doors locked by padlocks and chains - it feels like you are in a castle. In February the rooms are also cold at night but we were supplied with a duvet when we asked and the heating is very quick to work in the bathroom and bedroom. The bathroom had a good shower in a little adobe "coccoon". The whole place, Marrakech and the Riad, is not friendly to disabled people as there are lots of uneven surfaces, stairs, narrow passages etc. If you have any mobility issues - don't go to this hotel
The restaurant is licenced and serves good Moroccan food at a reasonable price. Some dishes you need to order 48 hours in advance. Breakfast was a buffet with local crepes and pastries with excelllent coffee and a couple of tagines containing baked eggs and spicy vegetable or kefta dishes - perfectly adequate.
There is free wifi around the pool area which worked well. The router is in the library and we were able to Facetime our daughter from there on a couple of evenings.
During the day the roof terrace is a peaceful and private retreat to enjoy the sunshine. It is layed out over a few layers with little areas containing a couple of sun loungers. I wouldn't recommend it for large groups because of the layout but for the three of us it was great. Staff bring mint tea or cold drinks when required.
Overall a really good experience. The location is very close to the Koutoubia mosque and the Medina/Jemma Al Fna square so it is easy just to pop out for an hour. Staff are very friendly and the building itself is spectacular - there were regular local tour guides coming through just to show the building
- Official Description (provided by the hotel):
- The owner and former king in Sebban give his name to his beautiful Palace that has been care fully ma intained by his family for over a centery.In 2006 and efter 4 years of renovationand restoration, it became a Moroccan Andalusian architecture jewel. (Zellige,Marbre,carved plaster ,Berber carved wooden, ceilings and original ceilings (Glaoui period),Marbled fontaine ....Everything in this palace of a thousand and one night makes you dreaming and soak up the Oriental culture. ... more less
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- Also Known As:
- Palais Sebban Marrakech
- Palais Sebban Hotel Marrakech