We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Our favourite place to stay”
Review of Riad Karmela

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Riad Karmela
Ranked #43 of 501 Hotels in Marrakech
Certificate of Excellence
Reviewed 18 February 2014

I travelled to Marrakech with my mum and 3 sisters. We all agreed that Riad Karmela is one of our favourite places in the World to stay and we are all reasonably well travelled! It really is an oasis and a real gem hidden within the madness of the Medina. Thank you Joel for your recommendations for lunch and dinner and your patience talking us through the winding roads of the Medina. Our room was a real treat too and breakfast, dinner and complimentary mint tea were faultless. I cannot wait to go back!!!

  • Stayed: February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Tuthers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (1,279)
Traveller rating
Traveller type
Time of year
Language

283 - 289 of 1,279 reviews

Reviewed 7 February 2014

We took advantage of the airport transfer, which is probably a must as the Riad would be hard to find first time. Our arrival had us a little daunted as we thought we would never be able to navigate the narrow alleys of the Medina as the driver walked us the final 250 metres or so from where the car is parked to the Riad itself. once inside we were greeted by Joel and a cup of mint tea with confections. He provided us with a map and tips on taxis, bartering in the souk, best routes through the Medina to the Jamma el Fna and info on excursions and guided tours through the Souks. The welcome could not have been more attentive or friendly. In truth we are the kind of folk who like to go out there and be explorers so we used the offline Trip Advisor app as our guide through the Souks and Medina on day one.

The rooms are all named rather than numbered and we were taken to 'Hasna' one of the smaller rooms [still very spacious with a good sized bathroom] in the Riad and without any direct access to the roof but that wasn't really of any issue to us. It sits in the courtyard adjacent to the dining courtyard so perhaps not as quiet as the rear courtyard in the late evening but we liked it.

Take the time to explore the Riad as I didn't until I had an hour or so kill before the taxi came to take us to the airport. I wasn't aware of the size of the Riad beyond the breakfast serving room and because people had checked out and the rooms were being cleaned I got the chance to look in some of the bigger suites. Every room is different and has it's individual advantages.

We had dinner on the first night which was excellent and highly recommended, while breakfast was standard fare, orange juice was so fresh, tea, cereal, fresh and dried fruit yoghurt etc.

Do take a Hammam and massage while you're there. My wife, who has MS has often had various physio and sports massages, which have all been rubbish. She has never has as good a massage as the one provided by Hannah. 90 minutes of total relaxation.

As a person who enjoys a beer or three when on holiday, it was nice to get a couple of cans of Flag and a glass of wine for the other half from reception on the tab whenever we returned from a day exploring. While the Souk and Medina are fantastic, it really is great to get into the calm and relaxation of the Riad.

All in all I can't fault it. Sitting in one of the courtyards in the late afternoon with a drink, under the orange trees and open sky is a really relaxing experience. [we didn't go to the roof terrace as Marrakech is at it's coldest in February, even though the weather when we were there was still great, sunny and high teens Celsius]

Just finally a special mention for two members of staff who probably go relatively unmentioned in reviews. We didn't know their names but my wife christened them George and Mildred...The Riad's two Tortoises who are a constant amusement to the guests as they meander around the front courtyard. Oh, and the chamber maid who happily sings away when she is servicing the rooms while the guests are out.

Room Tip: really depends what you want. My advice would be email and ask whether you want quiet, a balcony etc...
See more room tips
  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank captainbeecher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2014

This was my second visit to Marrakesh and would definitely choose the Raid Karmela over the previous hotel I stayed at which was the 5 star La Mamonia. The hotel staff were so helpful and nothing was too much trouble for them to organise from restaurant bookings, massages to tour guide. Both the breakfast and dinner were excellent and I would recommend the Hammam and massage treatment. The surrounding busy streets may be daunting to some and we would highly recommend the hotel guide who gave us an amazing tour of Marrakesh.

  • Stayed: February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Richard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Espelette, Propriétaire at Riad Karmela, responded to this reviewResponded 5 February 2014

Thank you so much for your fantastic comment. I was not aware that you stayed previoulsy at the Mamounia....It is true that a Riad has a more "convivial" atmosphere and I will be very pleased to see you again in the future . Thank you again. Bets regards Joel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2014

I travelled to Marrakech with three friends last week (end of January 2014). Booked the Riad Karmela and flights through lastminute.com following research on TA and as always, TA reviews proved to be very accurate!

The Riad Karmela is situated in the middle of the old town - ten minutes walk from the souks and the main square; an oasis amongst the hustle and bustle of Marrakech. Never would you think that such a big residence resides through a hole in the wall!

We were upgraded to the Oum Khaltoum suite which was more than sufficient for 4 of us; it boasts its own private terrace (which we didn't get to use due to weather issues!) but it really is beautiful.

Bouchra and Joel are excellent hosts, very polite, informative and helpful. Kamal is also a fantastic driver, always there when expected.

I gave this hotel 4 stars because I feel as though the breakfast could have been better (very basic - eggs take too long to come out, hard bread, not a fan of the pastries - but amazing fresh orange juice!) and despite having booked our transfer upon landing in Marrakech (20euros - but worth it as the riad is in such an obscure place on first sight) AND confirming twice with Riad staff from London, our driver was not there we had to phone Bouchra several times to locate him.

I would highly recommend the Riad Karmela for a peaceful break amongst everything - whether it be with family, friends, partner or as an independent traveller. It is excellent value for money and the tortoises, George and Carla, are ADORABLE!

Room Tip: If there is more than four of you or more, get the Oum Khaltoum suite, not 2 separate rooms.
See more room tips
  • Stayed: January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Zéna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Espelette, Propriétaire at Riad Karmela, responded to this reviewResponded 5 February 2014

Hello Thank you for taking time to give your feed back. Kaltoum is, as mentionned, very nice appartment for a family or closed friends specialy with the private terace when the weather is nice .... As one bathroom to share, you are correct to advise to take two seperate rooms when 5 people as cost is usualy the same with more confort. I have noticed your comment on our breakfast and I have talked to the team to be more efficient. I may remind that is a Continental Morrocan with more than 40 items even though I understand that British people expectation is rather high in terms of breakfast.... I will look at it at it and see what can do do to improve again
Best regards Joel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2014

Unless you know the city, I would strongly recommend the riad's taxi service from the airport as a first time visitor is unlikely to find it easily.
We had one of the cheaper rooms overlooking the main courtyard. We were not troubled at all by late night noise by other guests but it could be something to be alert to when booking.
Dinner was very good, breakfast absolutely fine, the room clean and the manager very helpful ... what more could you want

Room Tip: See comment re overlooking the main courtyard
See more room tips
  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Espelette, Owner at Riad Karmela, responded to this reviewResponded 31 January 2014

Hello Thank's a lot for taking the time to write your review. The lady chef is very proud of your feed back on the food and breakfast . Thank's again Best regards Joel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2014

We stayed here for four nights. The hotel taxi collected us from the airport. The streets are too narrow by the riad so the taxi took as as far as he could. Then a porter from the hotel met us and carried our bags to the riad. We never would have found it ourselves!

The manager sat with us, gave us a great intro to the city and showed us a map with directions and recommended restaurants. Told us about the free wifi whoch was fast too! And we were welcomed with mint tea and pastries..lovely. We were shown our room which was very unique with windows overlooking the courtyard. There was a suite available so we upgraded to that which was very nice too.

The roof terrace is lovely to relax after a busy day out in the souks. Only downside was that we had some noisy guests and because of the riad layout with rooms overlooking the courtyard, you can hear conversations late into the night. But only minor.

We found the staff at the riad very very helpful. The recommended restaurants such as la fondouk (lovely restaurant) and cafe arabe and place des spices which we went to for lunch. Staff also told us how much we should pay for taxis to and from certain places which was really helpful as its very easy to get over charged. Staff also gave us the tel number of their taxi who knew where the riad is which helped! We had dinner at the riad and both times, food was lovely and atomsphere was relaxing. Staff also booked us a tour to the atlas mountains which we'd definately recommend.

Overall marrakesh is very unique and we have not been anywhere like it before. The atomsphere is very lively. As soon as you walk out of the riad you are in small walkways with shops either side. Mopeds, bikes and donkey carts going back and fourth. We found it daunting at first and we did get lost in all the small streets but you do get used to it. It was very nice to esape to the riad for a sense of calm and peace away from the souks. Riad karmela was definitly a highlight of our trip and would recommend it to anyone.

  • Stayed: January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Dandkkinslow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2014

We visited Riad Karmela in January 2014 after a family friend highly recommended it and even then it exceeded our expectations. We arrived late on a Tuesday night but were met by a charming driver who escorted us from the airport into the Riad and took our bags. We were then met by the Riad staff who gave us mint tea and Moroccan pastries and provided us with maps and invaluable tips for navigating around the medina. After a 3 course dinner (with tortoises for company!) we settled down for a very comfortable nights sleep. We stayed for four nights in total and throughout this time felt well looked after. The staff were good fun, polite and attentive without being intrusive. We also had a hamman and massage in the Riad and thought the staff were very professional and highly skilled. The Riad is in an ideal location, being ten minutes walk from the main square Djemma-el-fna and we were able to reach everywhere that we wanted to go on foot without the need for taxis. The Riad is relaxing and peaceful at any time of day and provides a welcome retreat from the chaos of the souks. We would highly recommend Riad Karmela and we would not hesitate to return.

Stayed: January 2014
2  Thank Emily P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Marrakech hotels
0.7 mi away
Riad Dar Anika
Riad Dar Anika
#11 of 501 in Marrakech
1,269 reviews
0.2 mi away
Riad Houdou
Riad Houdou
#7 of 501 in Marrakech
826 reviews
0.8 mi away
Maison Arabo Andalouse
Maison Arabo Andalouse
#32 of 501 in Marrakech
491 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Riad Les Trois Palmiers El Bacha
0.5 mi away
Les Jardins de La Koutoubia
Les Jardins de La Koutoubia
#60 of 501 in Marrakech
1,492 reviews
0.9 mi away
Riad Al Badia
Riad Al Badia
#13 of 501 in Marrakech
567 reviews
Show Prices
Show Prices
Show Prices

Been to Riad Karmela? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Riad Karmela

Address: 10 Derb El Feranne Azbetz | Place Ben Salah, Marrakech 40008, Morocco
Phone Number:
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Suites
Hotel Style:
#28 Luxury Hotel in Marrakech
#39 Family Hotel in Marrakech
#75 Romantic Hotel in Marrakech
Price Range: £64 - £140 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Riad Karmela 4*
Number of rooms: 19
Official Description (provided by the hotel):
The riad Karmela has 19 bedrooms and family appartments located within 3 houses and courtyards connecting together. You can also enjoy a hammam, massages, summer jacuzzi, large terasse. We are located 8 mn walk from the Pace Djemma El Fnaa and 1 mn from the souks. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Southall Travel, LoveHolidays, Travel Republic (UK), Odigeo, Expedia, Hotels.com, LateRooms, Ebookers, HotelsClick, Cancelon, Evoline ltd, getaroom.com, HotelQuickly and 5viajes2012 S.L. so you can book your Riad Karmela reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Riad Karmela Marrakech
Riad Karmela Hotel Marrakech

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing