We recently stayed for three nights at the El Mansour on our first trip to Marrakrech. Our arrival was on the actual day of my wife's Birthday so we were hoping for a good reception as this was a last minute surprise trip. The taxi driver meeting us at the airport, all arranged at reasonable cost by the Riad, was excellent and gave us a very warm welcome. We were greeted at the El Mansour by Abdess who was absolutely charming and made us very welcome.Birthday flowers, snacks and fruit were provided in our lovely room and at Dinner that evening a further surprise in the form of a lovely Birthday cake was presented at no extra cost. Nothing was too much trouble for these people and a number of five star hotels, particularly in the UK could learn a lot from them.
The next morning with no time pressure we breakfasted on the roof terrace of the Riad under a clear blue sky. The food, in particular the omelettes, home made yoghourt, and fresh orange juice were all first class as was the service from an ever smiling Abdess. We were also introduced to the Manager Wadi who provide extremely valuable local information on where to go and what to avoid.
Every courtesy was extended to us throughout our short stay and even the taxi driver who ferried us back to the airport at the end of our stay was absolutely charming; again all arranged without fuss by the Riad.
Both my wife and I have experience of this type of business in the UK having run a small hotel in the UK for eighteen years, so we know just how difficult it can be to keep up tjhis standard of facility and service.Without hesitation we considered our experience of Riad El Mansour as one of the best we have ever had, and would thoroughly recommend it.
- Official Description (provided by the hotel):
- 6 bedroom hotel ... more less
- Reservation Options:
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- Also Known As:
- Riad El Mansour Marrakech
- Riad El Mansour Hotel Marrakech