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“Superb Riad - You will find no better in Marrakech!”
Review of Riad El Mansour

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Riad El Mansour
Ranked #151 of 502 Hotels in Marrakech
Certificate of Excellence
Reviewed 24 October 2010

We spent 3 wonderful nights in this fabulous Riad el Mansour. The staff could not do anymore for you and you will not get better service...you are treat as one of the family but without intrusion. The breakfast was wonderful and like all the other reviewee's they are huge. I will remember my trip here for a very long time. I have stayed in a lot of top class hotels across the world and never been looked after as much as I have been in this Riad. Coming back from the lively market square and souks to calm and peaceful beauty of this paradise in Marrekech. My wife and I can not wait for our next trip.....especially to see our friends at the Riad el Mansour. 5 stars plus. Big hello to you all thanks for a memorable trip and making my birthday so special. Special thanks to Mustapha for being so kind. Omar and Kerry

  • Stayed: October 2010, travelled as a couple
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Thank OmarJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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445 - 451 of 823 reviews

Reviewed 22 October 2010

El Mansour lived up to the rave reviews, with very friendly and attentive staff (thanks especially to Wadi). Small details like botttled water, fresh and dried fruit every day made for a special experience.

The location is a bit out of the way, but no more than 15 minutes walk to the middle of town and is in a very quiet neighbourhood. Of course you can't escape the early morning prayer call anywhere in Marrakech.

We dined in one night and the food was terrific. The Morrocan red wine is to be recommended.

Well done all at El Mansour.

  • Stayed: October 2010, travelled as a couple
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Thank MattLisa_NZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2010

Superb service - nothing was too much trouble, from the airport pickup to refreshing cups of mint tea at 1am! Beautiful riad, with very friendly staff.
It's quite a way north of the hustle and bustle of the souks and the market square, so be prepared for a bit of a walk..or a taxi. And it's down a few alleys too! But it's a welcome retreat from the chaos outside the creaky wooden entrance. A great way to experience Marrakech.
Well priced and well maintained and it comes very well recommended.
A+++

  • Stayed: October 2010, travelled as a couple
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Thank Hobbi2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2010

I have nothing but good things to say about the Riad itself. It was a beautiful building, and quite the sanctuary from the busy medina outside. The rooms were on the small side but adequately comfortable. All of the Riad staff, especially Abdess and Wadi, were absolutely wonderful. I'm not sure how we would have survived our visit to Marrakech without them. They even arranged for drivers to pick us up from the Riad in the evenings to take us to dinner and bring us back to the Riad after we were done. They made all of our dinner reservations for us (at fabulous restaurants) and booked our guide for our tour of the souks and our driver for our trip to the mountains. If someone wants to stay in the Marrakech medina, then this is a great place to stay. However, people who have not visited Marrakech before should note that the medina can be stressful and quite a cultue shock. It is hard to walk around the dusty labyrinth of alleyways and small streets without feeling like you are going to immediately get lost or run over by the speeding motorbikes or cars that are weaving their way around and through the pedestrians. The exhaust from the motorbikes can also feel truly suffocating, especially trapped between the narrow medina walls and in the blazing heat. The medina is definitely an adventure but probably not the best vacation if you are looking for something relaxing.

  • Stayed: October 2010, travelled as a couple
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Thank hipdl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2010

We thoroughly enjoyed our four night stay in this charming little Riad and can only agree with all the good things other guests said. There was a minor problem with no hot water on our first morning but it was due to a pump breaking down and the staff were very efficient in geting it replaced so the water was on again later that day. They were very apologetic and kept us informed of progress without us having to ask.
The meal on our first night was delicious and we also had a light supper on another night when we and the other guests were entertained by a first rate musician.
We had an excellent service from Mustafa who picked us up and returned us to the airport. Robert the owner, and Abdess and Wadi couldn't do enough for us and were kind and courteous throughout, as were the ladies. Thank you all for making our stay so comfortable.

Just a little tip when you return to the airport. Even if you have no hold baggage, you must get your boarding board stamped at the check-in desk before going through security . And they have separate queues for men and women at security. It would have saved us a bit of time had we known :-(

  • Stayed: October 2010, travelled as a couple
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Thank Barbarella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2010

After a long wait to pass through customs - coupled with slight anxiety over the fact that I'd miscalculated the number of months left on my passport - 6 are needed to enter Morocco, mine was three weeks short (but I don't think they noticed) - we were met by a car sent by Riad El Mansour and treated to one of the fastest taxi rides we've ever experienced - until, of course, we arrived in the centre and the traffic was jammed solid.

Eventually we parked and we were taken for a 100-yard walk along a narrow lane (that buzzed with mopeds), passing fruit stalls, butchers (live animals) and blacksmiths - all in small shops adjacent to one-another - leading to an even narrower, unmade-up alley with people sitting on their front doorsteps; donkey carts and construction workers, all in close proximity to one-another. After a couple of hundred yards we wound up at an ornate black door, opening into Riad El Mansour, a small oasis of peace and tranquillity.

Riad El Mansour is beautifully appointed, tastefully furnished and is decorated with traditional metalwork and some wood ceilings. We stayed in the suite for six nights. Sadly we had a couple of problems while we were there - the first was a smelly bathroom, which turned out to be a broken joint to the rear of the toilet (fixed within 48 hours). The second issue was the lack of hot water for a couple of days due to a faulty pump. Robert the owner was there and made sure that that was fixed quickly, although it broke his heart when he heard the price. Apparently plumbers are expensive in Morocco as well as the UK.

The good thing about my reporting this here, is that it's now very unlikely that future visitors will experience the same problems. Yes it was very annoying when it happened to us, but there wasn't much more that the Riad could have done in order to make our stay comfortable again.

The Morocco experience was a little intimidating at first, even though I'm 6'5". I think it was the sheer pace of everything, especially in the lanes that you have to walk through to get to the road (and footpath) to the main square. It felt like we had mopeds coming at us from all directions, all narrowly avoiding collision with us and with passing donkey carts and cars/delivery vans. The place felt totally mental and overwhelming and it took a few days to realise that nobody was being hit by anything - we saw no accidents. It seems that the average Moroccan's spacial awareness is vastly superior to mine and, I guess, that of most Europeans who are used to maintaining a 'safe distance' from other vehicles, and who wouldn't contemplate driving at 30mph within touching distance of children, elderly people and donkey carts. I said to the driver who returned us to the airport after our holiday, 'you're an F1 driver', which he loved and acknowledged by thanking me for the comment.

We ate a couple of times at the Riad - both occasions the meal and service were excellent and the terrace very romantic. Another highlight was the massage - we've travelled the world and I've never had better. I think the lady's name is Mezzi. She's an absolute star.

On leaving early in the morning we met three of the staff standing at their doors - I hadn't realised until then that they were nearby residents. I'm not sure if it was coincidence that they were there, but it was very nice to have them see us off in that way.

The Riad arranged a trip for us up the Atlas Mountains. On the way there we were taken by our guide to a Berber house, (cows living indoors etc.) and fed bread and honey. I made the mistake of eating the butter (which in fairness looked dodgy), thinking I'd cope - but I didn't. I paid the price for the rest of that day and the following day. DON'T EAT THE BUTTER!

  • Stayed: October 2010, travelled as a couple
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1  Thank johnnyd21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2010

We spent 2 nights at the riad el mansour, the staff were amazing, nothing too much trouble. The rooms were traditional in style but provided everything you would need, they were cleaned twice every day. Food was great. Roof terrace relaxing.

The riad was in the medina so got to see the 'real' marrakech. The only down side was the walk through the alleyways to reach taxis.

  • Stayed: October 2010, travelled as a couple
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Thank london059
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riad El Mansour

Address: 227 Derb Jdid | Bab Doukkala, Medina, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites
Hotel Style:
#23 Romantic Hotel in Marrakech
#25 Family Hotel in Marrakech
#84 Spa Hotel in Marrakech
#105 Luxury Hotel in Marrakech
Price Range: £107 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Riad El Mansour 4*
Number of rooms: 6
Official Description (provided by the hotel):
Welcome to Morocco Africa , we will take care about your travel , please don't hesitate to contact us via Email or whats app or phone call. ... more   less 
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Also Known As:
Riad El Mansour Marrakech
Riad El Mansour Hotel Marrakech

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