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“Unbelievable experience”
5 of 5 bubbles Review of Riad Al Massarah

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Riad Al Massarah
Ranked #93 of 494 Hotels in Marrakech
Certificate of Excellence
Melbourne, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Unbelievable experience”
5 of 5 bubbles Reviewed 4 April 2013

What can I possibly say that will not sound as though I am gushing.... From the very moment we arrived and were given the 'royal tour', to drinks on the roof terrace, and the pre-arranged (and spectacular) dinner that was awaiting us... the thoughtful and considered decor, little touches in our rooms, delicious breakfast every morning, and above all the incredible hospitality offerd by both Michel, Michael, and every one of the staff members throughout our short stay...
My incredibly generous offer to stay on in your roof terrace room still stands gentleman... I promise I can cook (a little!!!),

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Toni G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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427 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
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English first
London, England, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 April 2013

Hidden within the Medina, amongst the market and the hustle and bustle is this quiet piece of heaven. A good location, short walk to the souks and night market.
For 2 women travelling to Marrakesh for the first time Michel and the staff made us feel very welcome and safe. The staff were very helpful and charming and nothing was too much of a problem, David was wonderful booking restaurants and taxis for us.The Riad is beautiful, the photos do not do it justice, all decorated and furnished to a high standard. Having breakfast on the terrace was a delight with the view of the Atlas mountains. We met Michael on our last night and he was very charming. I would recommend this most definitely.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Shenayi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 April 2013

I am sitting here by the pool, after an amazing in house hamman session earlier in the morning on our very last day in Marrakech as I write this review. Riad Al Massarah feels like a very special home and haven away from the chaos of the souk and Jemma El Fna. Location was perfect for us as we prefer to be that little bit away from the touristy areas but within walking distance and that's exactly where this Riad is situated. It's perfect for a walk to the Souk, Jemmal El Fna and also New Town.

Michel, Michael and David are the most gracious of hosts, so helpful and welcoming and all of their staff are very friendly and polite. Our group of 4 (2 couples) stayed here when we first arrived in Marrakech and again after our 3 day trek to the desert and Fes, coming back felt like we were returning home. Between us we have stayed in 3 different rooms (Carmin, Azur & Ambre) and all 3 are beautifully decorated, clean and have their own personal style. I would have been happy with any room in this Riad. The overall atmosphere is one of calm, peacefulness and tranquility, something much needed after a day out in Marrakech.

If we have the opportunity to return to Marrakech we would definitely stay here again. Thank you Michel, Michael and David for a wonderful stay, we are totally in love with Riad Al Massarah.

Highly Recommended!

Sareynoh & Shaun

Room Tip: Any room here would be perfect! Definitely recommend the Hamman and treatment here in the Riad, i...
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank SaY1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 27 March 2013

Book far in advance if you'd like to stay here; the rooms book up quickly.

As soon as our taxi arrived at the drop-off spot, we were greeted by David, a wonderful guy. He had a luggage porter with him, and the trip to the Riad was effortless. He then offered us mint tea and told to sit down and relax -- which was quite natural with the laid-back atmosphere -- as our luggage was brought to our room. We had a nice chat with him then he gave us a tour of the riad. Great design and details.

Later we had the pleasure of meeting Michel, an owner, who was so kind and gracious. One day he took us and a few other guests shopping and gave us some tips. He also gave us amazing recommendations for restaurants, bought us a delicious cake from a french pastry shop for a birthday, and gave us fascinating history of design in Marrakech (and his inspiration for the riad).

We stayed in two different rooms and both were amazing, clean, and comfortable. The riad is a little removed from the tourist areas, which we preferred. You can't go wrong here.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
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Helpful?
2 Thank jamesohagen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 March 2013

Michel, David and the attentive team looked after us and our friends in a quietly efficient way. Nothing was too much trouble, advice was available and after a days sight seeing or haggling there was an oasis of calm and serenity.
Would we go back, yes.
We didn't take a day trip to the Atlas Mountains, but I am sure it would have been fantastic. Seems like an excuse to go back?
There is a hammam in the building, but no gym. But it is not that sort of place. If you want a run a partner can be arranged, so you don't get lost

Room Tip: All rooms are very good. One is on a roof terrace.
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  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Maxine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcester, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 18 March 2013

It is the personal touches, the design flare of the owners Michael and Michel, and the friendly atmosphere that make the Riad Al Massarah a special place to stay in Marrakech. We stayed for a week in early March in "Jade" which is the one room opening onto the communal roof terrace. The bed was very comfortable. The bathroom was well equipped and included a rainfall shower.The remaining stylish rooms are on the floor below. The shared lounge, courtyard and dining areas on the ground floor encourage guests to chat with each other but if that's not your thing there are plenty of quiet corners to retire to. The location of the Riad within the old city means the "sights" and the souks are within walking distance. There is also a small, unpretentious local market you will pass through every day on your travels - wonderful aromas - spices, orange blossom, mint, cedar wood.

Room Tip: Fresh air fiends choose "Jade" on the roof terrace. Light sleepers choose quieter rooms on...
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank christine g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Melbourne
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 March 2013

This Riad stands out. Beautifully and lovingly restored with great attention to detail. The hosts, with their underpinning sustainability philosophy, (Green Key) was subtly balanced by offering the best experience.

As you enter the Riad, and experiencing our first mint tea and Moroccan treats, we knew we were in for an exceptional hospitality experience. And it was - providing us with helpful tips, directions and maps to ensure we maximised our short stay.

Each room is beautifully decorated, with its own theme, the beds are comfy and with large ensuite, and the Riad oozes interior flair. There are even sun hats and towels available if you relax on the terrace and green shopping bags to minimise plastic bag usage. We experienced a traditional Moroccan dinner which was great and our breakfasts were a standout. Water is filtered.

We also want to mention our hosts Michael & Michel and David, who responded enthusiastically to our questions and requests. Our only regret is that we did not stay longer than our 3 days.

  • Stayed February 2013, travelled as a couple
    • Value
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Helpful?
1 Thank MaryNorthMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riad Al Massarah

Property: Riad Al Massarah
Address: 26 Derb Djedid | Bab Doukkala, Marrakech 40030, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool
Hotel Style:
#14 Romantic Hotel in Marrakech
#49 Family Hotel in Marrakech
Price Range (Based on Average Rates): £
Number of rooms: 6
Official Description (provided by the hotel):
Responsibly run Riad with La Clef Verte accreditation and Travel Life Gold Award for sustainable tourism. ... more   less 
Also Known As:
Riad Al Massarah Marrakech
Riad Al Massarah Hotel Marrakech

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