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“If you do what you love, it is the best way to relax... :D”

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Palmeraie Village Residence
Ranked #159 of 314 Speciality Lodging in Marrakech
Reviewed 8 May 2014

We stayed at the Pavilion G1 in April on a family holiday and really enjoyed the ornate and comfortable rooms. We stayed in Room 701, which was filled with beautiful furniture, two sleeping rooms, sitting room, it had a fully functioned kitchen with quality electrical appliances and up-to-date bathroom. We appreciated that the street was quiet and tranquil, even during the day, however the resort was far away from the Medina.

The staff were so helpful especially Reda and Tarik, in reception who was extremely well mannered, attentive, knowledgeable, thorough, and patient professional. I would definitely recommend and would return to this hotel. Peace & Love LONDON xx

  • Stayed: April 2014, travelled with family
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Thank Amal J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palmeraie_Palace, Guest Relations Manager at Palmeraie Village Residence, responded to this reviewResponded 13 May 2014

Dear Amal.

Thank you for taking the time to share the experience of staying at the Palmeraie village Marrakech, Your satisfaction is our greatest reward and we were delighted to read your comments on our residence.

We are delighted to know that you enjoyed the quality of our services and rooms, and you spent a wonderful stay in our residence, Please rest assured that your feedback has been shared with the team at the reception and they hope to see you again in your next visit to Marrakech.

Kind regards.

Guest Relations Manager.

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63 - 69 of 359 reviews

Reviewed 7 May 2014

Had an amazing stay at the village.. the customer service was exceptional. The receptionists were attentive and very kind. Especially REDA, he was amazing and easy going. Would definitely recommend and stay there again. <3

Amna&Amal :)

Room Tip: Get room overlooking the POOL side :)
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  • Stayed: April 2014, travelled with family
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2  Thank Amna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palmeraie_Palace, Guest Relations Manager at Palmeraie Village Residence, responded to this reviewResponded 13 May 2014

Dear Amna.

Thank you for your wonderful words and we were pleased to hear that you really enjoyed your stay with us, next It will be our absolute pleasure to welcome you back to Palmeraie Village upon your next visit to Marrakech.

We present you our sincere greetings.

Guest Relations Manager.

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Reviewed 30 April 2014 via mobile

Great residence for 5 of us. Stayed twice for one night each. Saad at the front desk was super helpful w all sorts of information on the city. Big places, very affordable. Good value.

The pools are cool and the tea at the restaurant is fantastic. I recommend it for those heading out of town.

Stayed: April 2014
Thank lyshardy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palmeraie_Palace, Guest Relations Manager at Palmeraie Village Residence, responded to this reviewResponded 13 May 2014

Dear Iyshardy.

Thank you for having chosen and trusted to Palmeraie village during your last trip to Marrakech, we are very happy to have seen your enthusiasm about your experience in our residence and our staff has been able to satisfy you fully.

Waiting to welcome you soon, we will present the best expression of our feelings.

Gust Relations Manager

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Reviewed 26 April 2014

This hotel has a reception which is far from rooms. It has separate buildings and every one has around 12 rooms.. And they all look like each other and every time we go out and come back we got lost.. Plenty of trees and plants with insects everywhere even we saw a cockroach in the bathroom.the hotel's restaurant serves breakfast with few choices and snacks at certain times of the day. the hotel is far from the town and if you want to eat or buy something you need a taxi to go and taxis are expensive. Swimming pool is big but not cleaned regularly .the place is calm and staff are friendly.

  • Stayed: April 2014, travelled with family
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1  Thank halaoa10 .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palmeraie_Palace, Guest Relations Manager at Palmeraie Village Residence, responded to this reviewResponded 28 April 2014

Dear Client

We would like first to thank you for taking the time to write us about your stay in the palmeraie village, Any comments from you is appreciated, as it allows us to improve the quality of services that we offer to our customers.

We are so sorry to know that your stay was not as expected, and we would like to explain for you a few things:

First of all we are not a hotel but a residence and as you know we are located at the Palmeraie that is in fact out of the medina, but we offer the unique experience of staying at the oasis of the Palm groove.
Our restaurant is open from 7 Am to 23 Pm and we do propose a continental breakfast in the morning and à la carte restaurant during the hole day, Our swimming pools are cleaned twice a day.

It will be our absolute pleasure to welcome you back to Palmeraie village upon your next visit to Marrakech.

Kind regards

Guest Relations Manager

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Reviewed 20 April 2014

We went to the village for a week and we loved it.The service was very good and the receptionist/staff were very helpful and friendly.We had a lovely time in Marrakesh.The apartment was too far away from the reception-for us, but we didn't mind walking in the hot sun as that is what we came for.When we arrived the apartment was very clean and luckily we had the closest building to the small kids swimming pool as we have three young children. Overall we had a brilliant experience in this new country and this lovely village.

  • Stayed: April 2014, travelled with family
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Thank Awais A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palmeraie_Palace, Guest Relations Manager at Palmeraie Village Residence, responded to this reviewResponded 21 April 2014

Dear awais

Thank you for taking the time to share your experience of staying at the palmeraie village Marrakech, Your satisfaction is our greatest reward and we were delighted to read your comments on our residence.

Hoping to see you again among us, we will present the best expression of our feelings.

Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2014

After reading some of the reviews on here we prepared ourselves for bad service and accomodation but upon arrival we were greeted by a very friendly receptionist called saad, who spoke excellent english. He asked how our flight ect had been then had us checked in within 5 mins, and told us he had given us an apartment near to the pool and one of the restaurants so we wouldn'nt have far to walk which was nice. Then he gave us a map of marrakech and gave us recommendations on places to eat and drink, and even the best spa to go to (le bain marrakech) so glad he did as we took his advice throughout our trip and ate in some amazing places (cafe arabe) which we would never found on our own. After this he called for the resorts shuttle bus to take us to our apaprtment (even though it was only a five min walk) even the driver was lovely and we used the FREE shuttle throughout our trip without expextation of a tip from any of the drivers. On arrival to our apartment we actually hugged each other as our 3 bedroom apartment was absolutley stunning and spotless. Nice size kitchen with all facilities and gorgeous living room area. 3 good size bedrooms all with access to massive terrace and the biggest of the rooms was en suite. Had our towels changed twice in 4 days so couldnt complain. Every day we went to reception to use free wifi and whilest we were there every member of the reception staff couldnt have been more friendly or helpful in calling us taxis or the shuttle bus or recommending trips. Nikki beach is on the complex which was amazing and we got the free shuttle there and back. It was a brillliant day, amazing food, music and friendly staff there too. throughout our trip to markets restaurants or even our camel trips each person we spoke to was lovely, not rude or scary and for a group of girls 2 of which blonde we found this surprising after reading some of the reviews. I cant tell you enough how amazing marrakech is, gutted we only spent 4 days there as we could have done with at least a week to do some more trips. Also if you need a taxi we had an excellent driver called omar who we used the entire trip, very friendly and reliable and didnt rip you off st all, he actually took us into town and back (cost approx 100 dirhams each way which is reasonable as its about 15 mins) and we paid him at end of each day. Highly recommend using him as some of the other taxis are a rip off. His number is 0677167677, he speaks french but not much english so just buy a phrase book before you go go and you'll get on fine. It was nice to stay out of town as much more relaxing than in the hustle and bustle of the square and this really was the best place to stay, will definatley be back, thanks again palmeraie village :)

Room Tip: Any of the rooms are oerfect as lots of pools and restaurants dotted about
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  • Stayed: April 2014, travelled with friends
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Thank Debbie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2014

I went to Palmeraie Village Residence for 2 nights. FIrst, I was driving around for about 20min to find the place. During check-In, I couldn't pay the touristical taxes because the front desk guy didn't have change.
The apartment was terrible, first floor, gloomy, uncomfy furniture. there wasn't a queen size bed but 2 twins put together with a huge break between them.
Breakfast is very very basic: no scrumble eggs, no chocolate cereals....

Room Tip: Make sure to get a first floor apartment with a pool view
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  • Stayed: March 2014, travelled as a couple
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1  Thank JarodHich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palmeraie Village Residence

Address: Les Jardins de la Palmeraie II | Circuit de la Palmeraie, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #159 of 314 Speciality Lodging in Marrakech
Price Range: £50 - £82 (Based on Average Rates for a Standard Room)
Number of rooms: 300
Reservation Options:
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Also Known As:
Palmeraie Village Marrakech
Hotel Palmeraie Village

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